UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-KT |X| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM OCTOBER 1, 2002 TO DECEMBER 31, 2002 COMMISSION FILE NUMBER 0-14443 GARTNER, INC. (Exact name of Registrant as specified in its charter) Delaware 04-3099750 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification Number) P.O. BOX 10212 06902-7747 56 TOP GALLANT ROAD (Zip Code) STAMFORD, CT (Address of principal executive offices) Registrant's telephone number, including area code: (203) 316-1111 Securities Registered Pursuant to Section 12(b) of the Act: NAME OF EACH EXCHANGE TITLE OF CLASS ON WHICH REGISTERED -------------- ------------------- Common Stock, Class A, $.0005 Par Value New York Stock Exchange Common Stock, Class B, $.0005 Par Value New York Stock Exchange Securities Registered Pursuant to Section 12(g) of the Act: None. Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES |X| NO | | Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-KT or any amendment to this Form 10-KT. ( ) Indicate by check mark whether the registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2) Yes |X| No | | The aggregate market value of the voting stock held by persons other than those who may be deemed affiliates of the Registrant, as of March 28, 2002, was approximately $1,094.4 million. This calculation does not reflect a determination that persons are affiliates for any other purposes. The number of shares outstanding of the registrant's capital stock as of March 1, 2003 was 50,623,191 shares of Common Stock, Class A and 29,751,828 shares of Common Stock, Class B. DOCUMENTS INCORPORATED BY REFERENCE None.

GARTNER, INC. 2002 TRANSITION REPORT ON FORM 10-KT TABLE OF CONTENTS PART I Item 1. Business 3 Item 2. Properties 5 Item 3. Legal Proceedings 5 Item 4. Submission of Matters to a Vote of Security Holders 5 PART II Item 5. Market for Registrant's Common Equity and Related Stockholder Matters 5 Item 6. Selected Consolidated Financial Data 6 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations 7 Item 7A. Quantitative and Qualitative Disclosures about Market Risk 22 Item 8. Consolidated Financial Statements and Supplementary Data 23 Item 9. Changes In and Disagreements with Accountants on Accounting and Financial Disclosure 23 PART III Item 10. Directors and Executive Officers of the Registrant 23 Item 11. Executive Compensation 26 Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 35 Item 13. Certain Relationships and Related Transactions 37 Item 14. Controls and Procedures 37 PART IV Item 15. Exhibits, Consolidated Financial Statement Schedules and Reports on Form 8-K 38 Report by Management 42 Independent Auditors' Report 43 Consolidated Balance Sheets 44 Consolidated Statements of Operations 45 Consolidated Statements of Stockholders' Equity (Deficit) and Comprehensive Income (Loss) 46 Consolidated Statements of Cash Flows 47 Notes to Consolidated Financial Statements 48 Certifications Pursuant to Rule 13a-14 of the Securities Exchange Act of 1934 as Adopted Pursuant to Section 302 of the Sarbanes - Oxley Act of 2002 73 & 74 Independent Auditors' Report on Consolidated Financial Statement Schedule 75 Schedule II - Valuation and Qualifying Accounts 76 2

PART I ITEM 1. BUSINESS. GENERAL Gartner, Inc., founded in 1979, is a leading independent provider of research and analysis on information technology, computer hardware, software, communications and related technology industries ("the IT industry"). We provide comprehensive coverage of the IT industry to approximately 10,000 client organizations. We are organized into three business segments: research, consulting and events. - - RESEARCH products and services highlight industry developments, review new products and technologies, provide quantitative market research, and analyze industry trends within a particular technology or market sector. - - CONSULTING consists primarily of consulting, measurement engagements and strategic advisory services (paid one-day analyst engagements) ("SAS"), which provide assessments of cost, performance, efficiency and quality focused on the IT industry. - - EVENTS consists of various symposia, conferences and exhibitions focused on the IT industry. On October 30, 2002, we announced that the Board of Directors approved a change of our fiscal year end from September 30 to December 31, effective January 1, 2003. This change resulted in a three-month transitional period ended December 31, 2002. This discussion compares: (i) the three month transitional period ended December 31, 2002 with the three months ended December 31, 2001; (ii) our fiscal year 2002 (twelve months ended September 30, 2002) with fiscal year 2001; and (iii) our fiscal year 2001 with fiscal year 2000. MARKET OVERVIEW In today's dynamic IT marketplace, vendors continually introduce new products with a wide variety of standards and shorter life cycles. The users of technology - almost all organizations - must keep abreast of these new developments, and make major financial commitments to new IT systems and products. To plan and purchase effectively, these users of technology need independent, objective third-party research and consultative services. While the pace of IT investments has slowed significantly, we believe that technology accounts for a significant portion of all capital spending. The intense scrutiny on technology spending ensures our products and services remain necessary in the current economy because clients still need value-added, independent and objective research and analysis of the IT market. We are a leading provider of independent and objective research and analysis of the IT industry, and a source of insight about technology acquisition and deployment. Our global research community provides provocative thought leadership. We employ more research analysts than any competitor. Hundreds of our experienced consultants combine our objective, independent research with a practical, sought-after business perspective focused on the IT industry. Our events are among the world's largest of their kind; gathering highly qualified audiences of senior business executives, IT professionals, purchasers and vendors of IT products and services. PRODUCTS AND SERVICES Our principal products and services are Research, Consulting and Events. - - RESEARCH. We devote an experienced research team to each significant IT product category. Our staff researches, publishes reports and responds to telephone and e-mail inquiries from clients. Clients receive information through a number of electronic delivery formats - primarily gartner.com - as well as CD-ROM and print media. Most clients purchase annually renewable subscription contracts for our research products. Our research products include highlights of industry developments and trends, new product and technology evaluations, quantitative market research, and comparative analysis of an individual organization's IT operations. We also provide clients with IT trends and vendor strategies, statistical analysis, growth projections, and market share rankings of suppliers and vendors. This information is useful to IT manufacturers and the financial community; it also helps business leaders formulate, implement and execute their growth strategies. Our research products and services include our core research business, Dataquest, Gartner Executive Programs ("EXP") and GartnerG2. Dataquest helps IT and telecom vendors and investors formulate product and investment plans, evaluate competition, assess market position, and define future strategies. Gartner EXP is a program for CIOs and other senior IT executives, offering concierge-level service and a personalized research program. GartnerG2 is an advisory service that helps business leaders and strategists drive business growth and manage technology's impact on business models and processes. - - CONSULTING. Our consulting staff provides customized project consulting on the delivery, deployment and management of high-tech products and services. We offer consulting through a number of specialized practices, including: IT Strategy & Management, Measurement, Strategic Sourcing, Public Sector and General Advisory Services. Our measurement services provide performance management, benchmarking, continuous improvement and best practices services. SAS engagements, performed by Gartner research analysts, provide a customized assessment of the client's specific business requirements. 3

- - EVENTS. Gartner Events include symposia, conferences and exhibitions that provide comprehensive coverage of IT issues and forecasts of key IT industry segments. Our flagship event is Symposia/ITxpo, which is held twice a year across the world. Fall Symposium/ITxpo typically takes place in Orlando, Florida; Cannes, France; Tokyo, Japan; and Sydney, Australia. Spring Symposium/ITxpo typically takes place in San Diego, California; Florence, Italy; and Johannesburg, South Africa. Throughout the year, we sponsor other conferences, seminars and briefings throughout the world. Our events provide premier educational and networking opportunities for top IT decision-makers and technology providers. COMPETITION We believe that the principal competitive factors that differentiate us from our competitors are: - - high quality, independence and objectivity of our research and analysis; - - multi-faceted expertise across the IT industry and its technologies, both legacy and emerging; - - our position as a research company with broad consulting capabilities, and a consulting firm with research analysts; - - timely delivery of information; - - the ability to offer products that meet changing market needs at competitive prices; and - - superior customer service. We face competition from a significant number of independent providers of information products and services. We compete indirectly against consulting firms and other information providers, including electronic and print media companies. These indirect competitors could choose to compete directly with us in the future. Limited barriers to entry exist in the markets in which we do business. As a result, new competitors may emerge and existing competitors may start to provide additional or complementary services. However, we believe the breadth and depth of our research assets position us well versus our competition. Increased competition may result in us losing market share, diminished value in our products and services, reduced pricing and increased sales and marketing expenditures. RESEARCH AND INNOVATION We are committed to developing leading-edge ideas. We believe that research and innovation have been major factors in our success and will help us continue to grow in the future. We use our research to help create, commercialize and disseminate innovative technology-related research and analysis. Our research, consulting and events are designed to generate early insights into how technology can be used to create business solutions for our clients and to develop business strategies with significant value. INTELLECTUAL PROPERTY Our success has resulted in part from proprietary methodologies, software, reusable knowledge capital and other intellectual property rights. We rely on a combination of copyright, patent, trademark, trade secret, confidentiality, non-compete and other contractual provisions to protect our intellectual property rights. We have policies related to confidentiality and ownership and to the use and protection of Gartner's intellectual property, and we also enter into agreements with our employees as appropriate. We recognize the value of intellectual property in the new marketplace and vigorously identify, create and protect our intellectual property. EMPLOYEES As of December 31, 2002, we had 3,905 employees, of which 712 employees were located at our headquarters in Stamford, Connecticut; 1,720 were located at our other facilities in the United States; and 1,473 were located outside of the United States. None of our employees is represented by a private non-governmental collective bargaining arrangement. We have experienced no work stoppages and consider our relations with employees to be favorable. On February 6, 2003, we announced that we expect to make moderate reductions to our workforce as we continue to align our business resources with revenue expectations. AVAILABLE INFORMATION Our Internet address is www.gartner.com and the investor relations section of our website is located at www.4.gartner.com/5_about/investor_information/44a.html. We make available free of charge, on or through the investor relations section of our website, annual reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 as soon as reasonably 4

practicable after we electronically file such material with, or furnish it to, the Securities and Exchange Commission. ITEM 2. PROPERTIES. Our headquarters is located in approximately 224,000 square feet of leased office space in four buildings located in Stamford, CT. These facilities accommodate research and analysis, marketing, sales, client support, production and corporate administration. The leases on these facilities expire in 2010. We have a significant presence in the United Kingdom with approximately 72,000 square feet of leased office space in two buildings located in Egham, UK. We have 36 domestic and 45 international locations that support our research and analysis, domestic and international sales efforts and other functions. We believe that our existing facilities and leases are adequate for our current needs. ITEM 3. LEGAL PROCEEDINGS. We are involved in legal proceedings and litigation arising in the ordinary course of business. We believe the outcome of all current proceedings, claims and litigation will not have a material effect on our financial position or results of operations when resolved in a future period. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. We did not submit any matter to a vote of our stockholders during the three-month transitional period ended December 31, 2002 covered by this Transition Report. PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS. As of March 1, 2003, there were approximately 325 holders of record of our Class A Common Stock and approximately 3,656 holders of record of our Class B Common Stock. Our Class A and Class B Common Stock trade on the New York Stock Exchange under the symbols IT and ITB, respectively. The Class B Common Stock is identical in all respects to the Class A Common Stock, except that the Class B Common Stock is entitled to elect at least 80% of the members of our Board of Directors. While subject to periodic review, the current policy of our Board of Directors is to retain all earnings primarily to provide funds for continued growth. The following table sets forth the high and low closing prices for our Class A Common Stock and Class B Common Stock as reported on the New York Stock Exchange for the periods indicated. CLASS A COMMON STOCK THREE MONTH FISCAL YEAR 2002 FISCAL YEAR 2001 TRANSITIONAL PERIOD ---------------------- ---------------------- ENDED DECEMBER 31, 2002 ----------------------- HIGH LOW HIGH LOW HIGH LOW -------- -------- -------- -------- -------- -------- Quarter ended December 31 $ 10.66 $ 4.90 $ 11.69 $ 8.50 $ 12.38 $ 5.66 Quarter ended March 31 $ 13.48 $ 11.00 $ 9.16 $ 6.01 Quarter ended June 30 $ 13.45 $ 9.82 $ 11.00 $ 5.80 Quarter ended September 30 $ 9.82 $ 7.75 $ 11.17 $ 8.40 CLASS B COMMON STOCK THREE MONTH FISCAL YEAR 2002 FISCAL YEAR 2001 TRANSITIONAL PERIOD ---------------------- ---------------------- ENDED DECEMBER 31, 2002 ----------------------- HIGH LOW HIGH LOW HIGH LOW -------- -------- -------- -------- -------- -------- Quarter ended December 31 $ 10.70 $ 5.20 $ 11.70 $ 8.07 $ 10.94 $ 4.95 Quarter ended March 31 $ 13.20 $ 10.86 $ 8.45 $ 5.81 Quarter ended June 30 $ 13.05 $ 9.00 $ 9.81 $ 5.50 Quarter ended September 30 $ 9.84 $ 7.67 $ 10.60 $ 8.05 5

ITEM 6. SELECTED CONSOLIDATED FINANCIAL DATA THREE MONTHS ENDED (IN THOUSANDS, EXCEPT PER SHARE DATA) DECEMBER 31, DECEMBER 31, 2002(1) 2001 (UNAUDITED) ------------ ------------ CONSOLIDATED STATEMENTS OF OPERATIONS DATA: Revenues: Research ......................................... $ 120,038 $ 129,474 Consulting ....................................... 58,098 55,731 Events ........................................... 47,169 59,466 Other ............................................ 4,509 4,724 --------- --------- Total revenues ............................... 229,814 249,395 Cost of Services and product development .............. 108,600 115,829 Selling, general and administrative ................... 90,306 89,193 Depreciation and amortization ......................... 11,628 10,426 Other charges ......................................... 32,166 -- --------- --------- Total operating costs and expenses .................... 242,700 215,448 --------- --------- Operating (loss) income ............................... (12,886) 33,947 Net gain (loss) on sale of investments ................ -- 792 Net (loss) gain from minority-owned investments ....... (1,688) 79 Interest income ....................................... 635 511 Interest expense ...................................... (5,942) (5,604) Loss on debt extinguishment ........................... -- -- Other expense, net .................................... (141) (428) --------- --------- (Loss) income from continuing operations before income taxes .......................................... (20,022) 29,297 (Benefit) provision for income taxes .................. (5,604) 10,254 --------- --------- (Loss) income from continuing operations .............. (14,418) 19,043 Loss from discontinued operation, net of taxes ....... -- -- --------- --------- Net (loss) income ..................................... $ (14,418) $ 19,043 ========= ========= Weighted average shares outstanding: Basic ................................................. 81,379 83,883 Diluted ............................................... 81,379 129,578 NET (LOSS) INCOME PER SHARE: Basic: (Loss) income from continuing operations ......... $ (0.18) $ 0.23 Loss from discontinued operation ................. -- -- --------- --------- Net (loss) income ................................ $ (0.18) $ 0.23 ========= ========= Diluted: (Loss) income from continuing operations ......... $ (0.18) $ 0.17 Loss from discontinued operation ................. -- -- --------- --------- Net (loss) income ................................ $ (0.18) $ 0.17 ========= ========= CONSOLIDATED BALANCE SHEET DATA: Cash and cash equivalents and marketable equity securities ............................................ $ 109,657 $ 27,506 Fees receivable, net .................................. 283,068 315,194 Other current assets .................................. 66,540 104,544 --------- --------- Total current assets ......................... 459,265 447,244 Property, equipment, and leasehold improvements, net .. 71,006 94,540 Intangibles and other assets .......................... 297,132 287,622 --------- --------- Total assets ................................. $ 827,403 $ 829,406 ========= ========= Deferred revenues ..................................... $ 305,887 $ 325,808 Other current liabilities ............................. 151,990 138,079 --------- --------- Total current liabilities .................... 457,877 463,887 Long-term debt ........................................ 351,539 331,138 Other liabilities ..................................... 46,688 44,135 Stockholders' (deficit) equity ........................ (28,701) (9,754) --------- --------- Total liabilities and stockholders' (deficit) equity .. $ 827,403 $ 829,406 ========= ========= FISCAL YEAR ENDED SEPTEMBER 30, (IN THOUSANDS, EXCEPT PER SHARE DATA) 2002 2001 2000 1999 1998 --------- --------- --------- --------- --------- CONSOLIDATED STATEMENTS OF OPERATIONS DATA: Revenues: Research ......................................... $ 496,403 $ 535,114 $ 509,781 $ 479,045 $ 433,141 Consulting ....................................... 273,692 276,292 216,667 156,444 116,929 Events ........................................... 121,991 132,684 108,589 75,581 49,121 Other ............................................ 15,088 18,794 27,414 29,768 48,740 --------- --------- --------- --------- --------- Total revenues ............................... 907,174 962,884 862,451 740,838 647,931 Cost of Services and product development .............. 403,718 450,471 395,603 298,695 252,206 Selling, general and administrative ................... 345,382 370,096 341,874 253,716 215,416 Depreciation and amortization ......................... 44,453 53,240 40,843 31,633 27,266 Other charges ......................................... 17,246 46,563 -- 23,426 7,313 --------- --------- --------- --------- --------- Total operating costs and expenses .................... 810,799 920,370 778,320 607,470 502,201 --------- --------- --------- --------- --------- Operating (loss) income ............................... 96,375 42,514 84,131 133,368 145,730 Net gain (loss) on sale of investments ................ 787 (640) 29,630 -- (1,973) Net (loss) gain from minority-owned investments ....... (2,365) (26,817) (775) (846) (511) Interest income ....................................... 1,845 1,616 3,936 9,518 9,650 Interest expense ...................................... (22,869) (22,391) (24,900) (1,272) (94) Loss on debt extinguishment ........................... -- -- (2,881) -- -- Other expense, net .................................... (170) (3,674) (722) (1,521) (1,681) --------- --------- --------- --------- --------- (Loss) income from continuing operations before income taxes .......................................... 73,603 (9,392) 88,419 139,247 151,121 (Benefit) provision for income taxes .................. 25,025 (9,172) 35,295 50,976 62,774 --------- --------- --------- --------- --------- (Loss) income from continuing operations .............. 48,578 (220) 53,124 88,271 88,347 Loss from discontinued operation, net of taxes ....... -- (65,983) (27,578) -- -- --------- --------- --------- --------- --------- Net (loss) income ..................................... $ 48,578 $ (66,203) $ 25,546 $ 88,271 $ 88,347 ========= ========= ========= ========= ========= Weighted average shares outstanding: Basic ................................................. 83,586 85,862 86,564 101,881 100,194 Diluted ............................................... 130,882 85,862 89,108 104,603 105,699 NET (LOSS) INCOME PER SHARE: Basic: (Loss) income from continuing operations ......... $ 0.58 $ (0.00) $ 0.61 $ 0.87 $ 0.88 Loss from discontinued operation ................. -- (0.77) (0.31) -- -- --------- --------- --------- --------- --------- Net (loss) income ................................ $ 0.58 $ (0.77) $ 0.30 $ 0.87 $ 0.88 ========= ========= ========= ========= ========= Diluted: (Loss) income from continuing operations ......... $ 0.47 $ (0.00) $ 0.60 $ 0.84 $ 0.84 Loss from discontinued operation ................. -- (0.77) (0.31) -- -- --------- --------- --------- --------- --------- Net (loss) income ................................ $ 0.47 $ (0.77) $ 0.29 $ 0.84 $ 0.84 ========= ========= ========= ========= ========= CONSOLIDATED BALANCE SHEET DATA: Cash and cash equivalents and marketable equity securities ............................................ $ 124,793 $ 40,378 $ 97,102 $ 88,894 $ 218,684 Fees receivable, net .................................. 264,843 300,306 323,849 282,047 239,243 Other current assets .................................. 65,397 105,690 157,823 61,243 53,152 --------- --------- --------- --------- --------- Total current assets ......................... 455,033 446,374 578,774 432,184 511,079 Property, equipment, and leasehold improvements, net .. 76,161 100,288 88,402 63,592 50,801 Intangibles and other assets .......................... 293,656 292,340 305,185 307,668 270,991 --------- --------- --------- --------- --------- Total assets ................................. $ 824,850 $ 839,002 $ 972,361 $ 803,444 $ 832,871 ========= ========= ========= ========= ========= Deferred revenues ..................................... $ 306,978 $ 351,263 $ 384,966 $ 354,517 $ 288,013 Other current liabilities ............................. 130,364 152,751 170,051 105,056 116,292 --------- --------- --------- --------- --------- Total current liabilities .................... 437,342 504,014 555,017 459,573 404,305 Long-term debt ........................................ 346,300 326,200 307,254 250,000 -- Other liabilities ..................................... 46,098 43,306 35,270 19,385 13,628 Stockholders' (deficit) equity ........................ (4,890) (34,518) 74,820 74,486 414,938 --------- --------- --------- --------- --------- Total liabilities and stockholders' (deficit) equity .. $ 824,850 $ 839,002 $ 972,361 $ 803,444 $ 832,871 ========= ========= ========= ========= ========= - ---------- (1) The Company changed its fiscal year end from September 30 to December 31, effective January 1, 2003. See "Management's Discussion and Analysis of Financial Condition and Results of Operations". 6

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. FORWARD-LOOKING STATEMENTS In addition to historical information, this Transition Report on Form 10-KT contains forward-looking statements. Forward-looking statements are any statements other than statements of historical fact, including statements regarding our expectations, beliefs, hopes, intentions or strategies regarding the future. In some cases, forward-looking statements can be identified by the use of words such as "may," "will," "expects," "should," "believes," `plans," "anticipates," "estimates," "predicts," "potential," "continue," or other words of similar meaning. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those discussed in, or implied by, the forward-looking statements. Factors that might cause such a difference include, but are not limited to, those discussed in "Factors That May Affect Future Results" below. Readers should not place undue reliance on these forward-looking statements, which reflect management's opinion only as of the date on which they were made. Except as required by law, we disclaim any obligation to review or update these forward-looking statements to reflect events or circumstances as they occur. Readers should review carefully any risk factors described in our reports filed with the Securities and Exchange Commission. BUSINESS STRATEGY With the convergence of IT and business, technology has become increasingly more important - not just to technology professionals, but also to business executives. We are an independent and objective research and advisory firm that helps IT and business executives use technology to build, guide and grow their enterprises. We employ a diversified business model that leverages the breadth and depth of our research intellectual capital while enabling us to maintain and grow our market-leading position and brand franchise. Our strategy is to align our resources and our infrastructure to leverage that intellectual capital into additional revenue streams through effective packaging, campaigning and cross-selling of our products and services. Our diversified business model provides multiple entry points and synergies that facilitate increased client spending on our research, consulting and events. A key strategy is to increase business volume with our most valuable clients, identifying relationships with the greatest sales potential and expanding those relationships by offering strategically relevant research and analysis. We intend to maintain a balance between (1) generating profitability through a streamlined cost structure and (2) pursuing opportunities and applying resources with a strict focus on growing our core research business. Our primary objectives: - - RIGOROUS EXPENSE CONTROL - Leverage our global infrastructure to effectively control worldwide costs; - Broaden the use of our inside, desk-based sales channel, which has a lower cost of sales than our other sales channels; - Eliminate non-strategic, less profitable products, processes and geographic markets; and - Reduce our cost of delivery. - - ENHANCED PRODUCTIVITY & CLIENT SATISFACTION - Continually analyze and assess our client, product and market portfolios; - Optimize analyst productivity and consultant utilization measures; and - Strengthen client retention rates and other indicators of client satisfaction. - - LONG-TERM RESEARCH GROWTH - Invest modestly in initiatives aligned with our core competencies that are capable of delivering results, including - but not limited to Gartner EXP and GartnerG2; - Refine product packaging, delivery, marketing, sales and account management capabilities; - Increase the percentage of multi-service client relationships; - Leverage and expand existing client relationships with key decision-makers for our products and services; and - Identify and gain new clients within our most important and target audience. 7

- - FINANCIAL MANAGEMENT - Increase liquidity and strengthen our balance sheet; and - Manage capital expenditures, foreign exchange exposure and tax planning. BUSINESS MEASURES We believe the following business measurements are important performance indicators for our business segments. REVENUE CATEGORY BUSINESS MEASUREMENTS ---------------- --------------------- Research CONTRACT VALUE represents the value attributable to all of our subscription-related research products that recognize revenue on a ratable basis. Contract value is calculated as the annualized value of all subscription research contracts in effect at a specific point in time, without regard to the duration of the contract. CLIENT RETENTION RATE represents a measure of client satisfaction and renewed business relationships at a specific point in time. Client retention is calculated on a percentage basis by dividing our current clients who were also clients a year ago, by all clients from a year ago. Consulting CONSULTING BACKLOG represents future revenue to be derived from in-process consulting, measurement and strategic advisory services engagements. Events DEFERRED EVENTS REVENUE represents billings and relates directly to our future symposia, conferences and exhibitions. Events revenues are deferred and recognized upon the completion of the related symposium, conference or exhibition. FLUCTUATIONS IN QUARTERLY OPERATING RESULTS Our quarterly and annual revenue and operating income fluctuate as a result of many factors, including the timing of the execution of research contracts, the extent of completion of consulting engagements, the timing of Symposia and other events, all of which occur to a greater extent in the quarter ended December 31, the amount of new business generated, the mix of domestic and international business, changes in market demand for our products and services, the timing of the development, introduction and marketing of new products and services, and competition in the industry. The potential fluctuations in our operating income could cause period-to-period comparisons of operating results not to be meaningful and could provide an unreliable indication of future operating results. CRITICAL ACCOUNTING POLICIES AND ESTIMATES The preparation of financial statements requires the application of appropriate accounting policies. Our significant accounting policies are described in Note 1 in the Notes to Consolidated Financial Statements. Management considers the policies discussed below to be critical to an understanding of our financial statements because their application requires complex and subjective judgements and estimates. Specific risks for these critical accounting policies are described below. REVENUE RECOGNITION - We recognize revenue in accordance with SEC Staff Accounting Bulletin No. 101, Revenue Recognition in Financial Statements ("SAB 101"). Revenue by significant source is accounted for as follows: - Research revenues are derived from subscription contracts for research products. Revenues from research products are deferred and recognized ratably over the applicable contract term; - Consulting revenues are based primarily on fixed fees or time and materials for discrete projects. Revenues for such projects are recognized as work is delivered and/or services are provided and are evaluated on a contract by contract basis; - Events revenues are deferred and recognized upon the completion of the related symposium, conference or exhibition; and - Other revenues, principally software licensing fees, are recognized when a signed non-cancelable software license exists, delivery has occurred, collection is probable, and the fees are fixed or determinable. Revenue from software maintenance is deferred and recognized ratably over the term of the maintenance agreement, which is typically twelve months. UNCOLLECTIBLE ACCOUNTS RECEIVABLE - Provisions for bad debts are recognized as incurred. The measurement of likely and probable losses and the allowance for uncollectible accounts receivable is based on historical loss experience, aging of outstanding receivables, an assessment of current economic conditions and the financial health of specific clients. This evaluation is inherently judgmental and requires material estimates. These valuation reserves are periodically re-evaluated and adjusted as more information about the ultimate collectibility of accounts receivable becomes available. Circumstances that could cause our valuation reserves to increase include changes in our clients' liquidity and credit quality, other factors negatively impacting our clients' ability to pay their obligations as they come due, 8

and the quality of our collection efforts. Total trade receivables at December 31, 2002 were $290.1 million, against which an allowance for losses of approximately $7.0 million was provided. Total trade receivables at September 30, 2002 were $271.8 million, against which an allowance for losses of approximately $7.0 million was provided. IMPAIRMENT OF INVESTMENT SECURITIES - A charge to earnings is made when a market decline below cost is other than temporary. Management regularly reviews each investment security for impairment based on criteria that include the length of time and the extent to which market value has been less than cost, the financial condition and near-term prospects of the issuer, the valuation of comparable companies and our intent and ability to retain the investment for a period of time sufficient to allow for any anticipated recovery in market value. Future adverse changes in market conditions or poor operating results of underlying investments could result in losses or an inability to recover the carrying value of the investments that may not be reflected in an investment's current carrying value, thereby possibly requiring an impairment charge in the future. Total investments in equity securities was $10.7 million and $12.7 million at December 31, 2002 and September 30, 2002, respectively (see Note 5 - Investments in the Notes to the Consolidated Financial Statements). IMPAIRMENT OF GOODWILL AND OTHER INTANGIBLE ASSETS - The evaluation of goodwill is performed in accordance with SFAS No. 142, - "Goodwill and Other Intangible Assets." Among other requirements, this standard eliminated goodwill amortization upon adoption and required an initial assessment for goodwill impairment within six months of adoption and at least annually thereafter. The evaluation of other intangible assets is performed on a periodic basis. These assessments require management to estimate the fair value of our reporting units based on estimates of future business operations and market and economic conditions in developing long-term forecasts. If we determine the fair values are less than the carrying amount of goodwill recorded on our Consolidated Balance Sheets, we must recognize an impairment in our financial statements. Goodwill is evaluated for impairment at least annually, or whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Factors we consider important which could trigger a review for impairment include the following: - Significant under-performance relative to historical or projected future operating results; - Significant changes in the manner of our use of acquired assets or the strategy for our overall business; - Significant negative industry or economic trends; - Significant decline in our stock price for a sustained period; and - Our market capitalization relative to net book value. Due to the numerous variables associated with our judgements and assumptions relating to the valuation of the reporting units and the effects of changes in circumstances affecting these valuations, both the precision and reliability of the resulting estimates are subject to uncertainty, and as additional information becomes known, we may change our estimates. ACCOUNTING FOR INCOME TAXES - As we prepare our consolidated financial statements, we estimate our income taxes in each of the jurisdictions where we operate. This process involves estimating our current tax exposure together with assessing temporary differences resulting from differing treatment of items for tax and accounting purposes. These differences result in deferred tax assets and liabilities, which are included within our consolidated balance sheet. We record a valuation allowance to reduce our deferred tax assets when future realization is in question. We consider future taxable income and ongoing prudent and feasible tax planning strategies in assessing the need for the valuation allowance. In the event we determine that we would be able to realize our deferred tax assets in the future in excess of our net recorded amount, an adjustment to the deferred tax asset would increase income in the period such determination was made. Likewise, should we determine that we would not be able to realize all or part of our net deferred tax asset in the future, an adjustment to the deferred tax asset would be charged to income in the period such determination was made. CONTINGENCIES AND OTHER LOSS RESERVES - We establish reserves for severance costs, contract terminations and asset impairments as a result of actions we undertake to streamline our organization, reposition certain businesses and reduce ongoing costs. Estimates of costs to be incurred to complete these actions, such as future lease payments, sublease income, the fair value of assets, and severance and related benefits, are based on assumptions at the time the actions are initiated. To the extent actual costs differ from those estimates, reserve levels may need to be adjusted. In addition, these actions may be revised due to changes in business conditions that we did not foresee at the time such plans were approved. RESULTS OF OPERATIONS THE THREE MONTH TRANSITIONAL PERIOD ENDED DECEMBER 31, 2002 VERSUS THE THREE MONTHS ENDED DECEMBER 31, 2001 Total revenues decreased 8% to $229.8 million in the three month transitional period ended December 31, 2002 ("Transition 2002") compared to $249.4 million in the three months ended December 31, 2001 ("Transition 2001"). The Transition 2001 revenues and cost of services for the consulting segment have been reclassified to include reimbursable out-of-pocket expenses in accordance with new accounting requirements adopted during the 2002 fiscal year (see Note 1 - Summary of Significant Accounting Policies: Recently Issued 9

Accounting Standards in the Notes to Consolidated Financial Statements). See Segment Analysis on page 11. - - RESEARCH revenue decreased 7% in Transition 2002 to $120.0 million, compared to $129.5 million in Transition 2001, and comprised approximately 52% of total revenues in both Transition 2002 and 2001. - - CONSULTING revenue increased 4% in Transition 2002 to $58.1 million, compared to $55.7 million in Transition 2001, and comprised approximately 25% and 22% of total revenues in Transition 2002 and 2001, respectively. - - EVENTS revenue was $47.2 million in Transition 2002, a decrease of 21% from the $59.5 million in Transition 2001, and comprised approximately 21% of total revenues in Transition 2002 versus 24% in Transition 2001. - - OTHER revenues, consisting principally of software licensing and maintenance fees, decreased 4% in Transition 2002 to $4.5 million from $4.7 million in Transition 2001. Revenue declined in two of our three defined geographic market areas: United States and Canada, Europe, and Other International, primarily due to the decline in our Research revenue as a result of lower demand in the entire technology sector and overall weakness in the general economy and lower Events revenue as a result of reduced vendor spending at the Fall Symposium. Revenues from sales to United States and Canadian clients decreased 11% to $148.6 million in Transition 2002 from $167.4 million in Transition 2001. Revenues from sales to European clients decreased 1% to $62.4 million in Transition 2002 from $63.2 million in Transition 2001. Revenues from sales to Other International clients remained flat at $18.8 million in both Transition 2002 and 2001. Cost of services and product development expenses decreased to $108.6 million in Transition 2002 from $115.8 million in Transition 2001. The decrease is attributable to reduced personnel costs associated with headcount reductions, more effective cost management of events and a decrease in Events expense associated with the elimination of less profitable events, offset by additional bonus payments made to employees. Selling, general and administrative expenses increased to $90.3 million in Transition 2002 from $89.2 million in Transition 2001. The increase was due to additional employee benefits expenses as well as marketing expenses in Transition 2002. Depreciation expense increased to $11.1 million in Transition 2002 from $9.9 million in Transition 2001, primarily due to the impact of significant capital expenditures in fiscal 2002 for internal use software development required to support the business. Amortization of intangibles was $0.5 million in both Transition 2002 and 2001. During Transition 2002, we recorded other charges of $32.2 million. Of these charges, $13.3 million relates to costs and losses associated with our elimination of excess facilities, principally leased facilities and ongoing lease costs and losses associated with sub-lease arrangements. The remaining $18.9 million of these charges relates to a workforce reduction, which includes $0.6 million of non-cash compensation, announced in October 2002 and represents severance payments and related benefits for terminated employees. This workforce reduction resulted in the elimination of approximately 175 positions, or approximately 4% of our workforce at the time, and the payment of $6.9 million of termination benefits during Transition 2002. At December 31, 2002, $11.4 million remains to be paid on account of these other charges recorded in Transition 2002. The payments are expected to be made primarily over the next two to three years. We are funding all of these costs out of operating cash flows (see Note 6 - Other Charges in the Notes to the Consolidated Financial Statements). In Transition 2002 we recorded an operating loss of ($12.9) million compared to operating income of $33.9 million in Transition 2001. In Transition 2002, both our United States and Canadian businesses and our European business experienced an operating loss of ($5.5) million and ($5.9) million, respectively. Included in the Transition 2002 operating results of our United States and Canadian businesses and our European business were other charges of $21.0 million and $10.0 million, respectively. Our Other International business experienced an operating loss for the period, which was slightly lower than the prior year period. On a consolidated basis, we incurred an operating loss for Transition 2002 largely due to the recording of other charges of $32.2 million, lower Events revenue due to a decrease in vendor spending at the Fall Symposium, and higher expenses for benefits and bonuses related to our European business. Excluding the other charges, operating income for Transition 2002 and 2001 was 8% and 13%, respectively, of total revenues. Net gain (loss) from the sale of investments for Transition 2001 reflects the sale of 748,118 shares of CNET Networks, Inc. ("CNET") for $6.0 million, resulting in a pre-tax gain of $0.8 million. We acquired this investment as partial consideration for our sale of TechRepublic to CNET in July 2001. Net loss from minority-owned investments in Transition 2002 of ($1.7) million was primarily the result of impairment losses related to investments owned by us through SI Venture Associates ("SI I"), SI Venture Fund II ("SI II") and other directly owned investments for other than temporary declines in value. These investments are comprised of early to mid-stage IT-based or Internet-enabled companies. We made an assessment of the carrying value of our investments and determined that certain investments were in excess of their fair value due to the significance and duration of the decline in valuation of comparable companies operating in the internet and technology sectors (see Note 5 - Investments in the Notes to Consolidated Financial Statements). The impairment factors evaluated by management may 10

change in subsequent periods, given that the entities underlying these investments operate in a volatile business environment. In addition, these entities may require additional financing to meet their cash and operational needs, however, there can be no assurance that such funds will be available to the extent needed, at terms acceptable to the entities, if at all. This could result in additional material non-cash impairment charges in the future. We are continuing efforts to sell all of our investments owned through SI I and SI II. Interest expense increased to $5.9 million in Transition 2002 from $5.6 million in Transition 2001. The increase relates primarily to increased interest expense on the 6% convertible long-term debt compared to Transition 2001. Interest accrues semi-annually by a corresponding increase in the face amount of the convertible notes. Interest income of $0.6 million in Transition 2002 was up from $0.5 million in Transition 2001 due to a higher average balance of funds available for investment, offset in part by lower interest earnings rates. Other expense, net decreased to $0.1 million in Transition 2002 from $0.4 million in Transition 2001. The decrease relates primarily to lower foreign currency exchange losses of $0.1 million in Transition 2002. Benefit for income taxes was $5.6 million in Transition 2002 compared to a provision for income taxes of $25.0 million for Fiscal 2002. The effective tax rate was 28% for Transition 2002. The effective tax rate in fiscal 2002, was 34%. The reduction in the effective tax rate for Transition 2002 is due primarily to the impact of our foreign results. Due to the seasonality of Gartner's operations and other factors, including the timing of expenses, Transition 2002 resulted in losses in certain low taxed foreign jurisdictions compared to the results that Gartner has experienced on an annual basis. Since the Company's foreign earnings (losses) are taxed (benefited) at a lower tax rate as compared to U.S. earnings (losses), the tax benefit for the three-month transitional period is lower than what would be expected on a full year basis. Basic income (loss) per share was ($0.18) per share in Transition 2002 compared to $0.23 per share in Transition 2001. Diluted income (loss) per share from continuing operations of ($0.18) per share in Transition 2002 compared to $0.17 per share in Transition 2001. The (loss) per common share for the Transition 2002 is attributed to the $32.2 million Other Charge. (See Note 6 - Other Charges in the Notes to Consolidated Financial Statements.) SEGMENT ANALYSIS We evaluate reportable segment performance and allocate resources based on gross contribution margin. Gross contribution is defined as operating income excluding certain selling, general and administrative expenses, depreciation, amortization of intangibles and other charges. Research Research revenues of $120.0 million in Transition 2002 were down 7% from $129.5 million in Transition 2001. The decline in revenues was due to lower demand throughout the entire technology sector and the overall weakness in the general economy. Research's gross contribution in Transition 2002 decreased 9% to $76.9 million from $84.6 million in Transition 2001. Research's gross contribution margin was 64% in Transition 2002 and 65% in Transition 2001. The decline in gross contribution was due to lower revenues. Our research client retention rate was 74% for Transition 2002 compared to 73% for Transition 2001. Total research contract value decreased 8% to approximately $489.0 million at December 31, 2002 from $533.7 million at December 31, 2001. The decrease in contract value reflects a decline in demand throughout the entire technology sector as well as overall weakness in the general economy. Consulting Consulting revenues of $58.1 million in Transition 2002 were up 4% from $55.7 million in Transition 2001. The increase in revenues reflects higher consultant utilization and billing rates in Transition 2002. Consulting's gross contribution increased by 35% to $18.9 million in Transition 2002 from $14.0 million in Transition 2001. Consulting's gross contribution margin of 33% in Transition 2002 increased from 25% in Transition 2001 primarily due to reduced expenses and headcount, higher utilization rates and higher billing rates. We have reduced headcount and eliminated expenses in practice areas and markets where we do not have sufficient scale and volume. Consulting backlog decreased 8% to approximately $111.3 million at December 31, 2002 from $120.5 million at December 31, 2001. The decrease in backlog primarily reflects the overall weakness in the general economy. Events Events revenues of $47.2 million in Transition 2002 were down 21% from $59.5 million in Transition 2001. The decline was primarily due to: (1) fewer events due to the strategic elimination of less profitable and unproven events, (2) the overall weakness in the general economy, (3) lower travel budgets, and 4) reduced vendor spending at the Fall Symposium held in Orlando, Florida. Events' gross contribution decreased by 25% to $27.6 million in Transition 2002 from $36.9 million in Transition 2001 with gross contribution margin of 58% in Transition 2002 compared to 62% in Transition 2001. The decrease in gross contribution and margin was due to reduced vendor spending at the Fall Symposium. Deferred events revenue decreased 20% to approximately $27.4 million at December 31, 2002 from $34.3 million at December 31, 2001. The decrease in deferred Events revenue was due primarily to seasonality in our Events calendar, fewer events as described above, and a 11

change in vendor billing terms. SUBSEQUENT EVENTS On February 6, 2003, we announced that we expect to incur an estimated charge of about $5 million in the quarter ending March 31, 2003, for reductions in our workforce. This anticipated charge relates to restructuring which could not be completed and taken during Transition 2002. On February 13, 2003, our shareholders approved the 2003 Long-term Incentive Plan under which 9,928,000 shares of Class A Common Stock are reserved and available for distribution to the employees and members of the Board of Directors. This new plan will replace and consolidate our existing stock option plans. As of February 13, 2003, no new grants or awards may be made under our 1993 Director Stock Option Plan, 1994 Long Term Option Plan, 1996 Long Term Stock Option Plan, 1998 Long Term Stock Option Plan, and 1999 Stock Option Plan. Any outstanding grants and awards under these plans will remain outstanding until exercised, cancelled or they expire subject to the terms and conditions of such plans. FISCAL YEAR ENDED SEPTEMBER 30, 2002 VERSUS FISCAL YEAR ENDED SEPTEMBER 30, 2001 Total revenues decreased 6% to $907.2 million in fiscal 2002 compared to $962.9 million in fiscal 2001. The fiscal 2001 revenues and cost of services for the consulting segment have been reclassified to include reimbursable out-of-pocket expenses in accordance with new accounting requirements adopted in 2002 (see Note 1 - Summary of Significant Accounting Policies: Recently Issued Accounting Standards in the Notes to Consolidated Financial Statements). - - RESEARCH revenue decreased 7% in fiscal 2002 to $496.4 million, compared to $535.1 million in fiscal 2001, and comprised approximately 55% and 56% of total revenues in fiscal 2002 and 2001, respectively. - - CONSULTING revenue decreased 1% to $273.7 million in fiscal 2002, compared to $276.3 million in fiscal 2001, and comprised approximately 30% and 29% of total revenues in fiscal 2002 and 2001, respectively. - - EVENTS revenue was $122.0 million in fiscal 2002, a decrease of 8% from the $132.7 million in fiscal 2001, and comprised approximately 13% of total revenues in fiscal 2002 versus 14% in fiscal 2001. - - OTHER revenues, consisting principally of software licensing and maintenance fees, decreased 20% to $15.1 million in fiscal 2002 from $18.8 million in fiscal 2001. Revenue declined in our three defined geographic market areas: United States and Canada, Europe, and Other International. Revenues from sales to United States and Canadian clients decreased 7% to $595.3 million in fiscal 2002 from $641.9 million in fiscal 2001. Revenues from sales to European clients decreased 3% to $242.1 million in fiscal 2002 from $250.0 million in fiscal 2001. Revenues from sales to Other International clients decreased 2% to $69.7 million in fiscal 2002 from $71.1 million in fiscal 2001. Cost of services and product development expenses were $403.7 million and $450.5 million for fiscal 2002 and fiscal 2001, respectively. The cost of services and product development expenses decreased as a percentage of total revenues to 45% from 47%. The decrease is attributable to reduced personnel costs associated with headcount reductions, more effective cost management of events and other cost savings, including reduced travel. Selling, general and administrative expenses decreased to $345.4 million in fiscal 2002 from $370.1 million in fiscal 2001. The decrease was due to reduced payroll associated with lower headcount, reduced travel, telephone and other infrastructure costs across the entire company. Depreciation expense increased to $42.5 million in fiscal 2002 from $40.9 million in fiscal 2001, primarily due to the depreciation of significant capital expenditures in the previous year for internal use software development required to support the business and also due to the amortization of costs associated with the launch of gartner.com in January 2001. Amortization of intangibles of $1.9 million in fiscal 2002 was down from $12.4 million in fiscal 2001. The primary reason for the decrease was the early adoption of SFAS No. 142. For the year ended September 30, 2001, goodwill amortization was $9.5 million and, on an after-tax basis, was $8.4 million. As a result of adoption, diluted earnings per share for the year ended September 30, 2002 improved by $0.09. During fiscal 2002, we recorded other charges of $17.2 million. Of these charges, $10.0 million relates to costs and losses associated with our elimination of excess facilities, principally leased facilities and ongoing lease costs and losses associated with sub-lease arrangements. In addition, approximately $5.8 million of these charges are associated with a workforce reduction announced in January 2002 and are for employee termination severance payments and related benefits. This workforce reduction resulted in the elimination of approximately 100 positions, or approximately 2% of our workforce at the time, and the payment of $5.3 million of termination benefits during the fiscal year ended September 30, 2002. The remaining $1.4 million relates to the impairment of certain database-related assets. Other charges 12

totaled $46.6 million for the fiscal year ended September 30, 2001. Of these charges, $24.8 million was associated with our workforce reduction announced in April 2001. This workforce reduction resulted in the elimination of 383 positions, or approximately 8% of our workforce at the time, and the payment of $6.4 million and $18.2 million of termination benefits during the fiscal years ended September 30, 2002 and 2001, respectively. The $24.8 million charge is comprised of employee termination severance payments and related benefits. Approximately $14.3 million of the other charges are associated with the write-down of goodwill and other long-lived assets to net realizable value as a result of our decision to discontinue certain unprofitable products, and $7.5 million of the charge is associated primarily with the write-off of internally developed systems retired in connection with the launch of gartner.com and seat-based pricing. At September 30, 2002, $4.7 million remains to be paid, relating to the other charges recorded in both 2001 and 2002. The payments are expected to be made primarily over the next two to three years. We are funding all of these costs out of operating cash flows. Operating income increased to $96.4 million in fiscal 2002 compared to $42.5 million in fiscal 2001. In fiscal 2002, our United States and Canadian business and our European business experienced an increase in operating income of 119% and 113%, respectively. Our Other International business experienced an operating loss for the year, which was slightly lower than a year ago. On a consolidated basis, operating income as a percentage of total revenues was 11% and 4%, respectively, for fiscal 2002 and 2001. Operating income was impacted, in part, by other charges of $17.2 million and $46.6 million in fiscal 2002 and 2001, respectively, and additional costs associated with the re-architecture of our Internet capabilities and our research methodology and delivery processes in fiscal 2001. Excluding the other charges, operating income for fiscal 2002 and 2001 was 13% and 9%, respectively, of total revenues. We decreased our staff by approximately 8% in the second half of fiscal 2001 and 2% in mid-fiscal 2002 and, in the fourth quarter of 2001, decreased the expense-to-revenue ratio associated with our cost of services and selling, general and administrative expenses through various cost-reduction initiatives. The improvement in operating income was also impacted by lower amortization of intangibles due to the adoption of SFAS No. 142. Amortization of goodwill was $9.5 million in fiscal 2001. Net gain (loss) from the sale of investments for the year ended September 30, 2002 reflected the sale of 748,118 shares of CNET Networks, Inc. ("CNET") for $6.0 million, resulting in a pre-tax gain of $0.8 million. We acquired this investment as partial consideration for our sale of TechRepublic to CNET in July 2001. Net loss on the sale of investments in fiscal 2001 of $0.6 million includes the sale of our remaining 1,922,795 shares of Jupiter Media Metrix ("Jupiter") for net cash proceeds of $7.5 million for a pre-tax loss of $5.6 million, offset in part by the sale of shares received from our venture capital funds, SI I, SI II and other securities for net cash proceeds of $6.9 million for a pre-tax gain of $5.0 million. Net loss from minority-owned investments in fiscal 2002 and 2001 of $2.4 million and $26.8 million, respectively, were primarily the result of impairment losses related to investments owned by us through SI I, SI II and other directly owned investments for other than temporary declines in value. These investments are comprised of early to mid-stage IT-based or Internet-enabled companies. We made an assessment of the carrying value of our investments and determined that certain investments were in excess of their fair value due to the significance and duration of the decline in valuation of comparable companies operating in the internet and technology sectors (see Note 5 - Investments in the Notes to Consolidated Financial Statements). The impairment factors evaluated by management may change in subsequent periods, given that the entities underlying these investments operate in a volatile business environment. In addition, these entities may require additional financing to meet their cash and operational needs; however, there can be no assurance that such funds will be available to the extent needed, at terms acceptable to the entities, if at all. This could result in additional material non-cash impairment charges in the future. We are continuing efforts to sell all of our investments owned through SI I and SI II. Interest expense increased to $22.9 million in fiscal 2002 from $22.4 million in fiscal 2001. The increase relates primarily to increased interest expense on the 6% convertible long-term debt compared to fiscal 2001. Interest income of $1.8 million in fiscal 2002 was up from $1.6 million in fiscal 2001 due to a higher average balance of funds available for investment, offset in part by lower interest earnings rates. Other expense, net decreased to $0.2 million in fiscal 2002 from $3.7 million in fiscal 2001. The decrease relates primarily to lower foreign currency exchange losses of $2.7 and a $0.5 million gain from the sale of a business in the second quarter of fiscal 2002. Provision for income taxes on continuing operations was $25.0 million in fiscal 2002 compared to a benefit of $9.2 million in fiscal 2001. The effective tax rate was 34% for the year ended September 30, 2002. The effective tax rate in 2001, less the impact of a one-time tax benefit of $14.5 million due to the utilization of foreign tax credits in the second half of 2001 and other charges and losses on investments and related tax impact, was 37%. The reduction in the effective tax rate in fiscal 2002 reflects on-going tax planning and the elimination of non-deductible amortization of goodwill pursuant to the adoption of SFAS No. 142. A more detailed analysis of the changes in the provision (benefit) for income taxes is provided in Note 14 - Income Taxes of the Notes to Consolidated Financial Statements. Basic income (loss) per share from continuing operations was $0.58 per share in fiscal 2002 compared to $0.00 per share in fiscal 2001. Diluted income (loss) per share from continuing operations of $0.47 per share in fiscal 2002 compared to $0.00 per share in fiscal 2001. The elimination of goodwill amortization in accordance with SFAS No. 142 improved basic and diluted income per share from continuing operations by $0.10 and $0.09, respectively, for fiscal 2002 as compared to fiscal 2001. 13

SEGMENT ANALYSIS We evaluate reportable segment performance and allocate resources based on gross contribution margin. Gross contribution is defined as operating income excluding certain selling, general and administrative expenses, depreciation, amortization of intangibles and other charges. Research Research revenues of $496.4 million in fiscal 2002 were down 7% from $535.1 million in 2001. The decline in revenues was due to lower demand throughout the entire technology sector and the overall weakness in the general economy. Research's gross contribution in fiscal 2002 decreased 7% to $326.3 million from $352.6 million in fiscal 2001. Research's gross contribution margin was 66% in fiscal 2002 and 2001. Although revenues declined, gross contribution margin remained flat, in part due to reductions in expenses. The decline in gross contribution was due to lower revenues. Our strategy is to expand our research business with larger clients. Our research client retention rate was 75% for fiscal 2002 compared to 74% for fiscal 2001. Total research contract value decreased 11% to approximately $496.0 million at September 30, 2002 from $556.0 million at September 30, 2001. The decrease in contract value reflects a decline in demand throughout the entire technology sector as well as overall weakness in the general economy. Consulting Consulting revenues of $273.7 million in fiscal 2002 were down 1% from $276.3 million in 2001. Revenues for fiscal 2002 reflect a strategic reduction in certain client segments and geographies based on market share, competitive advantage, client size and other factors. The reduction in revenue was partially offset by increases in average project size and length. Consulting's gross contribution increased by 13% to $97.9 million in fiscal 2002 from $86.9 million in fiscal 2001. Consulting's gross contribution margin of 36% in fiscal 2002 increased from 31% in fiscal 2001 primarily due to reduced expenses, higher utilization rates and higher billing rates. We continue to focus on larger engagements and on a limited set of practices and markets in which we can achieve significant penetration. We have reduced headcount and eliminated expenses in practice areas and markets where we do not have sufficient scale and volume. Consulting backlog decreased 10% to approximately $107.6 million at September 30, 2002 from $119.0 million at September 30, 2001. The decrease in backlog primarily reflects the overall weakness in the general economy. Events Events revenues of $122.0 million in fiscal 2002 were down 8% from $132.7 million in 2001. The decline was primarily due to (1) fewer events due to the strategic elimination of less profitable and unproven events with the expectation of obtaining greater attendee and exhibitor participation at higher-profit events, (2) the overall weakness in the general economy and (3) lower travel budgets. Events' gross contribution increased by 3% to $65.4 million in fiscal 2002 from $63.6 million in fiscal 2001 with gross contribution margin of 54% in 2002 compared to 48% in fiscal 2001. The increase in gross contribution and margin was due to better cost management and the elimination of less profitable events. Deferred events revenue decreased 24% to approximately $53.6 million at September 30, 2002 from $70.5 million at September 30, 2001. The decrease in deferred events revenue was due primarily to less favorable economic conditions and to fewer events as described above and changes in billing terms. FISCAL YEAR ENDED SEPTEMBER 30, 2001 VERSUS FISCAL YEAR ENDED SEPTEMBER 30, 2000 Total revenues increased 12% to $962.9 million in fiscal 2001 compared to $862.5 million in fiscal 2000. - - RESEARCH revenue increased 5% in fiscal 2001 to $535.1 million, compared to $509.8 million in fiscal 2000, and comprised approximately 56% and 59% of total revenues in fiscal 2001 and 2000, respectively. - - CONSULTING revenue increased 28% to $276.3 million in fiscal 2001, compared to $216.7 million in fiscal 2000, and comprised approximately 29% and 25% of total revenues in fiscal 2001 and 2000, respectively. - - EVENTS revenue was $132.7 million in fiscal 2001, an increase of 22% over the $108.6 million in fiscal 2000, and comprised approximately 14% of total revenues in fiscal 2001 versus 13% in fiscal 2000. - - OTHER revenues, consisting principally of software licensing and maintenance fees, decreased 31% to $18.8 million in fiscal 2001 from $27.4 million in fiscal 2000. Revenue grew in our three defined geographic market areas: United States and Canada, Europe, and Other International. Revenues from sales to United States and Canadian clients increased 13% to $641.9 million in fiscal 2001 from $569.5 million in fiscal 2000. Revenues from sales to European clients increased 8% to $250 million in fiscal 2001 from $231.6 million in fiscal 2000. Revenues from sales to Other International clients increased by 16% to $71.1 million in fiscal 2001 from $61.4 million in fiscal 2000. 14

Cost of services and product development expenses were $450.5 million and $395.6 million for fiscal 2001 and fiscal 2000, respectively. The costs of services and product development expenses increased as a percentage of total revenues to 47% from 46%. The increase is attributable to growth in personnel costs associated with the development and delivery of products and services. Selling, general and administrative expenses increased to $370.1 million in fiscal 2001 from $341.9 million in fiscal 2000. The increase was due to recruiting and facilities costs related to the growth in personnel as well as increases in sales costs associated with revenue growth. Depreciation expense increased to $40.9 million in fiscal 2001 from $27.8 million in fiscal 2000, primarily due to capital spending and internal use software development costs required to support business growth, including the launch of the new gartner.com web site in January 2001. Amortization of intangibles of $12.4 million in fiscal 2001 was down from $13.0 million in fiscal 2000. During 2001, we recorded other charges of $46.6 million. Of these charges, $24.8 million are associated with the workforce reduction announced in April 2001. This workforce reduction has resulted in the elimination of 383 positions, or approximately 8% of our workforce at the time. Approximately $14.3 million of the other charges are associated with the write-down of goodwill and other long-lived assets to net realizable value as a result of the decision to discontinue certain unprofitable products, and $7.5 million of the charge is associated primarily with the write-off of internally developed systems in connection with the launch of gartner.com and seat-based pricing. At September 30, 2001, $6.6 million of the termination benefits relating to the workforce reduction remained to be paid. We are funding these costs out of operating cash flows. Operating income decreased 49% to $42.5 million in fiscal 2001 compared to $84.1 million in fiscal 2000. In fiscal 2001, our United States and Canadian business, and European business experienced declines in operating income of 49% and 21%, respectively. Our Other International business experienced an operating loss for the year. These operating results were all impacted by the other charges recorded during fiscal 2001. On a consolidated basis, operating income as a percentage of total revenues was 4% and 10%, respectively, for fiscal 2001 and 2000. Operating income was impacted, in part, by other charges and costs associated with the re-architecture of our Internet capabilities and research methodology and delivery processes, and higher growth in lower margin consultative services. Excluding the other charges, operating income for fiscal 2001 was 9% of total revenues. We decreased our staff by approximately 8% in the second half of fiscal 2001 and, in the fourth quarter, decreased the expense to revenue ratio on selling, general and administrative expense by 2.4 percentage points as compared to the fourth quarter of the previous year. As a result of our cost reduction initiatives, operating margin improved from 8% for the first six months of the fiscal year to 11% for the second half, all excluding other charges. Net loss on sale of investments in fiscal 2001 of $0.6 million includes the sale of the remaining 1,922,795 shares of Jupiter for net cash proceeds of $7.5 million for a pre-tax loss of $5.6 million, offset in part by the sale of shares received from our venture capital funds, SI I and SI II, for net cash proceeds of $6.0 million for a pre-tax gain of $5.0 million. Net gain on sale of investments in fiscal 2000 reflects the sale of 1,995,950 shares of Jupiter for net cash proceeds of $55.5 million for a pre-tax gain of $42.9 million. This gain was partially offset by the sale of our 8% investment in NETg, Inc., a subsidiary of Harcourt, Inc., to an affiliate of Harcourt, Inc. for $36.0 million in cash that resulted in a pre-tax loss of approximately $6.6 million. We acquired this investment as consideration for our sale of GartnerLearning in September 1998. In addition, in fiscal 2000 we settled a claim arising from the sale of GartnerLearning to NETg, Inc. The claim asserted that we had breached a contractual commitment under a joint venture to co-produce a product when the business was sold. The claim was settled for approximately $6.7 million and has been recorded as a loss on sale of investments. Net loss from minority-owned investments in fiscal 2001 of $26.8 million was primarily the result of impairment losses related to investments owned by us through SI I, SI II and other directly owned investments for other than temporary declines in value. We made an assessment of the carrying value of our investments and determined that certain investments were in excess of their fair value due to the significance and duration of the decline in valuation of comparable companies operating in the internet and technology sectors (see Note 5 - Investments in the Notes to Consolidated Financial Statements). The impairment factors evaluated by management may change in subsequent periods, given that the entities underlying these investments operate in a volatile business environment. In addition, these entities may require additional financing to meet their cash and operational needs, however, there can be no assurance that such funds will be available to the extent needed, at terms acceptable to the entities, if at all. This could result in additional material non-cash impairment charges in the future. Interest expense decreased to $22.4 million in fiscal 2001 from $24.9 million in fiscal 2000. The decrease related primarily to lower interest rates and lower revolving credit borrowings compared to fiscal 2000. Interest income of $1.6 million in fiscal 2001 was down from $3.9 million in fiscal 2000 due to a lower average balance of funds available for investment and due to lower interest rates. Other expense, net increased to $3.7 million in fiscal 2001 from $0.7 million in fiscal 2000. The increase relates primarily to foreign currency exchange losses. Provision for income taxes on continuing operations was a benefit of $9.2 million in fiscal 2001 compared to a provision of $35.3 million in fiscal 2000. The effective tax rate in 2001, less the impact of a one-time tax benefit of $14.5 million due to the utilization of foreign tax credits in the second half of the year and other charges and losses on investments and related tax impact, was 37% compared to 40% for 15

fiscal 2000. The decrease in the effective tax rate from fiscal 2000 is due to on-going tax planning initiatives. A more detailed analysis of the changes in the provision (benefit) for income taxes is provided in Note 14 of the Notes to Consolidated Financial Statements.Basic income (loss) per common share from continuing operations was $(0.00) per common share in fiscal 2001 compared to $0.61 per common share in fiscal 2000. Diluted income (loss) per common share from continuing operations decreased to $(0.00) per share in fiscal 2001 compared to $0.60 per share in fiscal 2000. On July 2, 2001, we sold our subsidiary, TechRepublic, to CNET for approximately $23.5 million in cash and common stock of CNET, before reduction for certain termination benefits. The proceeds were $14.3 million in cash and 755,058 shares of CNET common stock, which had a fair market value of $12.21 per share on July 2, 2001. From July 2, 2001 through September 30, 2001, the market value of the CNET shares declined substantially; as a result, we recorded a $3.9 million impairment charge in net loss from minority-owned investments representing an other than temporary decline in market value of the CNET common stock. The Consolidated Financial Statements have been restated to reflect the disposition of the TechRepublic segment as a discontinued operation in accordance with APB Opinion No. 30. Accordingly, revenues, costs and expenses, assets, liabilities, and cash flows of TechRepublic have been excluded from the respective captions in the Consolidated Statements of Operations, Consolidated Balance Sheets and Consolidated Statements of Cash Flows, and have been reported through the date of disposition as "Loss from discontinued operation," "Net assets of discontinued operation," and "Net cash used by discontinued operation," for all periods presented. During 2001, we recorded a pre-tax loss of $66.4 million ($39.9 million after tax) to recognize the loss on the sale of TechRepublic. This pre-tax loss includes a write-down of $42.4 million of assets, primarily goodwill, to net realizable value, operating losses through the date of sale of $6.5 million, severance and related benefits of $8.3 million, and other sale-related costs and expenses, including costs associated with the closure of facilities, of $9.2 million. SEGMENT ANALYSIS Research Research revenues grew 5% to $535.1 million in fiscal 2001, as compared to $509.8 million in the prior fiscal year. The increase was due primarily to higher client retention in North America, the continued successful migration of clients from legacy to seat-based pricing, the increased penetration of new buying centers within existing clients and continued focus on the growth of GartnerG2 and Gartner EXP. The new pricing structure provides broader access to research compared to the traditional individual research subscription. During fiscal 2001, we launched GartnerG2, a new research service designed specifically to help business executives use technology to enhance business growth and productivity. Research gross contribution in fiscal 2001 increased to $352.6 million from $341.1 million in fiscal 2000. Gross contribution margin decreased slightly to 66% in fiscal 2001 from 67% in fiscal 2000, primarily a result of the investments in gartner.com and the launch of GartnerG2. Gross contribution margin increased to 67% for the second half of fiscal 2001 from 64% for the first half, due in large part to cost reduction measures instituted during the year. Consulting Consulting revenues grew 28% to $276.3 million in fiscal 2001 as compared to $216.7 million in the prior fiscal year. The increase was due primarily to an increase in the number of projects, increased project size, and increases in billing rates. Consulting gross contribution increased by 15% to $86.9 million in fiscal 2001 from $75.7 million in fiscal 2000. Consulting gross contribution margin of 31% in fiscal 2001 decreased from 35% in fiscal 2000, primarily due to increases in compensation expense related to the hiring of additional personnel in the first half of fiscal 2001, coupled by an increase in non-billable services, such as training, participation in annual symposia events, and increased selling activity. Gross contribution margin increased to 39% for the second half of fiscal 2001 from 22% for the first half, due in large part to cost reduction measures instituted during the year. Events Events revenues grew 22% to $132.7 million in fiscal 2001 as compared to $108.6 million in the prior fiscal year. The increase was due to greater attendance at existing and new events, as well as increased sponsorship and exhibit revenues. Events' gross contribution increased by 26% to $63.6 million in fiscal 2001 from $50.6 million in fiscal 2000, with gross contribution margin of 48% in 2001 compared to 47% in fiscal 2000. The increase in gross contribution margin was due to the leveraging of existing events and an overall increase in sponsorship and exhibitor sales. LIQUIDITY AND CAPITAL RESOURCES Transition 2002 Cash provided by operating activities during Transition 2002 was $1.2 million, compared to $6.9 million during Transition 2001. The decrease was primarily due to additional bonus and commissions payments compared with the prior year period, termination payments associated with workforce reductions and changes in balance sheet working capital accounts. Cash used in investing activities totaled $5.9 million for Transition 2002, compared to $5.1 million used in Transition 2001. Cash used in investing activities during Transition 2002 and 2001 included $5.9 million and $4.4 million, respectively, for additions to property, equipment and leasehold improvements. These additions in Transition 2002 were primarily the result of investments in infrastructure 16

systems. The additions to property, equipment and leasehold improvements in Transition 2001 were primarily the result of investments in gartner.com and other infrastructure systems. Cash used for business acquisitions was $0.0 million and $0.7 million for Transition 2002 and 2001, respectively. Cash used in financing activities totaled $12.8 million in Transition 2002, compared to $10.8 million in Transition 2001. The cash used in financing activities in Transition 2002 resulted primarily from the purchase of treasury stock of $13.9 million (see discussion below under Stock Repurchases), offset, in part, by proceeds from the exercise of stock options and the employee stock purchase plan of ($1.0 million). The cash used in financing activities in Transition 2001 resulted primarily from the repayment of credit facility loans of ($15.0 million) and the purchase of treasury stock of $1.0 million (see discussion below under Stock Repurchases), offset, in part, by proceeds from the exercise of stock options and the employee stock purchase plan of ($5.3 million). At December 31, 2002, cash and cash equivalents totaled $109.7 million. The effect of exchange rates increased cash and cash equivalents by $2.4 million for Transition 2002, primarily due to the weakening of the U.S. dollar against certain foreign currencies. In Transition 2001, the negative effect of exchange rates reduced cash and cash equivalents by $0.8 million. Fiscal Year 2002 Cash provided by operating activities during fiscal 2002 was $145.6 million, compared to $73.5 million during fiscal 2001. The increase was primarily due to significantly higher income from continuing operations, lower amounts of termination payments associated with workforce reductions and changes in balance sheet working capital accounts. Cash used in investing activities totaled $19.4 million for fiscal 2002, compared to $44.6 million used in fiscal 2001. Cash used in investing activities during fiscal 2002 and 2001 included $19.6 million and $57.5 million, respectively, for additions to property, equipment and leasehold improvements. These additions in fiscal 2002 were primarily the result of investments in infrastructure systems. These cash uses in fiscal 2002 were partially offset by proceeds from the sale of marketable securities of $6.0 million. The additions to property, equipment and leasehold improvements in fiscal 2001 were primarily the result of investments in gartner.com and other infrastructure systems. These cash uses in fiscal 2001 were partially offset by proceeds from the sale of marketable securities and discontinued operations of $14.4 million and $10.5 million, respectively. Cash used for business acquisitions was $4.5 million and $12.0 million for fiscal 2002 and 2001, respectively. Cash used in financing activities totaled $40.1 million in fiscal 2002, compared to $18.9 million in fiscal 2001. The cash used in financing activities in fiscal 2002 resulted primarily from the purchase of treasury stock of $47.0 million (see discussion below under Stock Repurchases) and the repayment of credit facility loans ($15.0 million), offset, in part, by proceeds from the exercise of stock options and the employee stock purchase plan ($22.2 million). The cash used in financing activities in fiscal 2001 resulted primarily from the purchase of treasury stock of $37.9 million (see discussion below under Stock Repurchases), offset in part, by proceeds from credit facility borrowings ($15.0 million) and by proceeds from the exercise of stock options and the employee stock purchase plan ($9.1 million). Total cash used by discontinued operations, sold in fiscal 2001, was $34.2 million in fiscal 2001 and $30.1 million in fiscal 2000. At September 30, 2002, cash and cash equivalents totaled $124.8 million. The effect of exchange rates increased cash and cash equivalents by $1.7 million for the year ended September 30, 2002, and was due to the weakening of the U.S. dollar against certain foreign currencies. In fiscal 2001, the negative effect of exchange rates reduced cash and cash equivalents by $0.4 million. OBLIGATIONS AND COMMITMENTS We have a $200.0 million unsecured senior revolving credit facility led by JPMorgan Chase Bank. At December 31, 2002, there were no amounts outstanding under the facility. We are subject to certain customary affirmative, negative and financial covenants under this credit facility, and continued compliance with these covenants preclude us from borrowing the maximum amount of the credit facility from time to time. These covenants are primarily based on financial results and other measures such as contract value. As a result of these covenants, our borrowing availability at December 31, 2002 was $58.7 million compared with $118.9 million at September 30, 2002. The decrease in borrowing availability at December 31, 2002 is largely attributed to the net loss of ($14.4) million as a result of the $32.2 million of Other charges. On April 17, 2000, we issued $300.0 million of 6% convertible subordinated notes to Silver Lake Partners, L.P. and certain of Silver Lake's affiliates ("SLP") in a private placement transaction. Interest accrues semi-annually by a corresponding increase in the face amount of the notes. Accordingly, $51.5 million has been added to the face amount of the notes, resulting in a balance outstanding of $351.5 million at December 31, 2002. These notes are due and payable on April 17, 2005. On or after April 17, 2003, subject to satisfaction of certain customary conditions, we may redeem all of the convertible notes provided that (1) the average closing price of our Class A Common Stock for the twenty consecutive trading days immediately preceding the date the redemption notice is given equals or exceeds $11.175 (150% of the adjusted conversion price of $7.45 per share), and (2) the closing 17

price of our Class A Common Stock on the trading day immediately preceding the date the redemption notice is given also equals or exceeds $11.175. The redemption price is the face amount of the notes plus all accrued interest. If we initiate the redemption, SLP has the option of receiving payment in cash, Class A Common Stock (at a conversion price of $7.45 per share), or a combination of cash and stock. We are under no obligation to initiate any such redemption. Commencing on April 18, 2003, or prior to that date should there be a change in control of the Company, SLP may convert all or a portion of the notes to stock. If SLP initiates the conversion, we have the option of redeeming all the notes for cash at the market price of our Common Stock on the date the notice of conversion is given. Additionally, if we were to redeem all of the notes for cash in response to SLP's election to convert the notes to Class A Common Stock, we could incur a significant earnings charge at the time of the redemption equal to the difference between the market value of our Class A Common Stock at the time of redemption at the conversion price of $7.45 per share and the carrying value of the notes. At December 31, 2002, the notes were convertible into 47.3 million shares with a total market value of $434.7 million, using our December 31, 2002 Class A Common Stock market price of $9.20 per share. On the maturity date, April 17, 2005, we must satisfy any remaining notes for cash equal to the face amount of the notes plus accrued interest; if none of the notes has been redeemed or converted by that date, such amount will be $403.2 million. We also issue letters of credit in the ordinary course of business. As of December 31, 2002, we had letters of credit outstanding with JPMorgan Chase Bank for $1.2 million, The Bank of New York for $2.0 million, and others for $0.1 million. We lease various facilities, furniture and computer equipment under operating lease arrangements expiring between 2003 and 2025. Future commitments under non-cancelable operating lease agreements are $30.5 million, $23.5 million, $20.5 million, $17.4 million and $16.8 million for calendar years 2003, 2004, 2005, 2006 and 2007, respectively. The obligations remaining at December 31, 2002 relative to the Other charges recorded in Transition 2002 and during fiscal 2002 and 2001 were $27.7 million in the aggregate: $15.9 million is for the costs of facility reductions, principally lease payments, and $11.7 million is for involuntary employee termination severance and benefits. Payments for involuntary termination severance and benefits will be made primarily over the next two quarters. Payments relating to facility reductions will be made over the remaining lease terms with the majority occurring over the next two to three years. We had a total remaining investment commitment to SI II of $5.9 million at December 31, 2002, which may be called by SI II at any time. We believe that our current cash balances, together with cash anticipated to be provided by operating activities and borrowings available under the existing credit facility, will be sufficient for our expected short-term and foreseeable long-term cash needs in the ordinary course of business. If we were to require substantial amounts of additional capital to pursue business opportunities that may arise involving substantial investments of additional capital, or for the possible redemption of the convertible notes, there can be no assurances that such capital will be available to us or will be available on commercially reasonable terms. Stock Repurchases On July 19, 2001, our Board of Directors approved the repurchase of up to $75.0 million of Class A and Class B Common Stock. On July 25, 2002, the Board of Directors increased the authorized stock repurchase program to $125 million of our Class A and Class B Common Stock. We expect to make repurchases from time to time over the next two years through open market purchases, block trades or otherwise. Repurchases are subject to the availability of the stock, prevailing market conditions, the trading price of the stock, and our financial performance. Repurchases will be funded from cash flow from operations and possible borrowings under our existing credit facility. Through December 31, 2002, we repurchased 8,207,926 shares of our common stock for approximately $83.7 million out of the $125 million approved for the stock repurchase program at an average price of $10.20 per share. 18

Stock repurchases are summarized below: Total Cost Cost Per Total Shares $000 Share ------------ ---------- -------- FISCAL 2000 Recapitalization 4,500,200 $49,877 $11.08 ========= ======= ====== FISCAL 2001 Recapitalization 666,491 $ 5,416 $ 8.13 Stock Repurchase Program: Purchased from IMS Health, Inc. and affiliates on August 29, 2001 (1) 1,867,149 $18,447 $ 9.88 Open market purchases (1) 458,960 $ 4,325 $ 9.42 Termination of forward purchase Agreement 1,164,154 $ 9,705 $ 8.34 --------- ------- ------ Total fiscal 2001 4,156,754 $37,893 $ 9.12 ========= ======= ====== FISCAL 2002 Stock Repurchase Program (1) 4,465,100 $47,047 $10.54 ========= ======= ====== TRANSITION 2002 Stock Repurchase Program (1) 1,416,717 $13,880 $ 9.80 ========= ======= ====== (1) REPRESENTS CUMULATIVE REPURCHASES PURSUANT TO THE $125 MILLION STOCK REPURCHASE PROGRAM 8,207,926 $83,699 $10.20 ========= ======= ====== FACTORS THAT MAY AFFECT FUTURE RESULTS We operate in a very competitive and rapidly changing environment that involves numerous risks and uncertainties, some of which are beyond our control. In addition, our clients and we are affected by the economy. The following section discusses many, but not all, of these risks and uncertainties. Economic Conditions. Our revenues and results of operations are influenced by economic conditions in general and more particularly by business conditions in the IT industry. A general economic downturn or recession, anywhere in the world, could negatively effect demand for our products and services and may substantially reduce existing and potential client information technology-related budgets. The current economic downturn in the United States and globally has led to constrained IT spending which has impacted our business and may materially and adversely affect our business, financial condition and results of operations, including the ability to maintain continued customer renewals and achieve contract value, backlog and deferred events revenue. To the extent our clients are in the IT industry, the severe decline in that sector has also had a significant impact on IT spending. Acts of Terrorism or War. Acts of terrorism, acts of war and other unforeseen events, may cause damage or disruption to our properties, business, employees, suppliers, distributors and clients, which could have an adverse effect on our business, financial condition and operating results. Such events may also result in an economic slowdown in the United States or elsewhere, which could adversely affect our business, financial condition and operating results. Competitive Environment. We face direct competition from a significant number of independent providers of information products and services. We also compete indirectly against consulting firms and other information providers, including electronic and print media companies, some of which may have greater financial, information gathering and marketing resources than we do. These indirect competitors could choose to compete directly with us in the future. In addition, limited barriers to entry exist in the markets in which we compete. As a result, additional new competitors may emerge and existing competitors may start to provide additional or complementary services. Additionally, technological advances may provide increased competition from a variety of sources. Although our market share has been increasing, increased competition may result in loss of market share, diminished value in our products and services, reduced pricing and increased marketing expenditures. We may not be successful if we cannot compete effectively on quality of research and analysis, timely delivery of information, customer service, the ability to offer products to meet changing market needs for information and analysis, or price. 19

Renewal of Research Business by Existing Clients. Some of our success depends on renewals of our subscription-based research products and services, which constituted 52% for Transition 2002 and 55%, 56% and 59% of our business for Fiscal 2002, 2001 and 2000, respectively. These research subscription agreements have terms that generally range from twelve to thirty months. Our ability to maintain contract renewals is subject to numerous factors, including those described in this Transition Report. Client retention rates were 74% for Transition 2002 and 75%, 74% and 74% for Fiscal 2002, 2001 and 2000, respectively. Any material decline in renewal rates could have an adverse impact on our revenues and our financial condition. Non-Recurring Consulting Engagements. Consulting segment revenues constituted 25% for Transition 2002 and 30%, 29% and 25% of our revenues for Fiscal 2002, 2001 and 2000, respectively. Such consulting engagements typically are project-based and non-recurring. Our ability to replace consulting engagements is subject to numerous factors, including those described in this Transition Report. Any material decline in our ability to replace consulting arrangements could have an adverse impact on our revenues and our financial condition. Hiring and Retention of Employees. Our success depends heavily upon the quality of our senior management, research analysts, consultants, sales and other key personnel. We face competition for the limited pool of these qualified professionals from, among others, technology companies, market research firms, consulting firms, financial services companies and electronic and print media companies, some of which have a greater ability to attract and compensate these professionals. Some of the personnel that we attempt to hire are subject to non-compete agreements that could impede our short-term recruitment efforts. Any failure to retain key personnel or hire and train additional qualified personnel, as required to support the evolving needs of clients or growth in our business, could adversely affect the quality of our products and services, and therefore, our future business and operating results. Maintenance of Existing Products and Services. We operate in a rapidly evolving market, and our success depends upon our ability to deliver high quality and timely research and analysis to our clients. Any failure to continue to provide credible and reliable information that is useful to our clients could have a material adverse effect on future business and operating results. Further, if our predictions prove to be wrong or are not substantiated by appropriate research, our reputation may suffer and demand for our products and services may decline. In addition, we must continue to improve our methods for delivering our products and services in a cost-effective manner. Failure to increase and improve our electronic delivery capabilities could adversely affect our future business and operating results. Introduction of New Products and Services. The market for our products and services is characterized by rapidly changing needs for information and analysis. To maintain our competitive position, we must continue to enhance and improve our products and services, develop or acquire new products and services in a timely manner, and appropriately position and price new products and services relative to the marketplace and our costs of producing them. Any failure to achieve successful client acceptance of new products and services could have a material adverse effect on our business, results of operations or financial position. International Operations. A substantial portion of our revenues is derived from sales outside of North America as follows: 35% for Transition 2002, and 34%, 33% and 34% of our business for Fiscal 2002, 2001 and 2000, respectively. As a result, our operating results are subject to the risks inherent in international business activities, including general political and economic conditions in each country, changes in market demand as a result of exchange rate fluctuations and tariffs and other trade barriers, challenges in staffing and managing foreign operations, changes in regulatory requirements, compliance with numerous foreign laws and regulations, different or overlapping tax structures, higher levels of United States taxation on foreign income, and the difficulty of enforcing client agreements, collecting accounts receivable and protecting intellectual property rights in international jurisdictions. We rely on local distributors or sales agents in some international locations. If any of these arrangements are terminated by our agent or us, we may not be able to replace the arrangement on beneficial terms or on a timely basis or clients of the local distributor or sales agent may not want to continue to do business with us or our new agent. Branding. We believe that our "Gartner" brand is critical to our efforts to attract and retain clients and that the importance of brand recognition will increase as competition increases. We may expand our marketing activities to promote and strengthen the Gartner brand and may need to increase our marketing budget, hire additional marketing and public relations personnel, expend additional sums to protect the brand and otherwise increase expenditures to create and maintain client brand loyalty. If we fail to effectively promote and maintain the Gartner brand, or incur excessive expenses in doing so, our future business and operating results could be materially and adversely impacted. Investment Activities. We maintain investments in equity securities in private and publicly traded companies through direct ownership and through wholly and partially owned venture capital funds. The companies we invest in are primarily early to mid-stage IT-based and Internet-enabled businesses. There are numerous risks related to such investments, due to their nature and the volatile public markets, including significant delay or failure of anticipated returns. In addition, these entities may require additional financing to meet their cash and operational needs; however, there can be no assurance that such funds will be available to the extent needed at terms acceptable to the entities, if at all. As a result, our financial results and financial position could be materially impacted. 20

Indebtedness. We have incurred significant indebtedness through our 6% convertible notes, of which $351.5 million was outstanding at December 31, 2002. Additionally, we have a $200.0 million senior revolving credit facility under which we can incur significant additional indebtedness. The affirmative, negative and financial covenants of these debt facilities could limit our future financial flexibility. As a result of these covenants, our borrowing availability at December 31, 2002 was $58.7 million. The associated debt service costs could impair future operating results. Our outstanding debt may limit the amount of cash or additional credit available to us, which could restrain our ability to expand or enhance products and services, respond to competitive pressures or pursue future business opportunities requiring substantial investments of additional capital. On the maturity date of the 6% convertible notes, April 17, 2005, we must satisfy any remaining notes for cash equal to the face amount of the notes plus accrued interest; if none of the notes have been redeemed or converted by that date, such amount will be $403.2 million. The payment of this amount could materially adversely impact our future business and operating results. Convertible Notes. Commencing on April 18, 2003, or sooner in certain circumstances upon a change in control of the Company, the holders of our 6% convertible notes (of which $351.5 million was outstanding at December 31, 2002) may elect to convert all or a portion of the notes to shares of our Class A Common Stock. If all or a substantial portion of the notes are converted, the note holders will own a substantial number of shares of our Class A Common Stock. At December 31, 2002, the notes were convertible into 47.3 million shares of our Class A Common Stock, which would constitute 37% of our combined Class A and Class B Common Stock outstanding on that date. This is based upon the conversion price of $7.45 per share. If the holders elect to convert the notes, we may redeem them. See "Obligations and Commitments" and "Indebtedness" above. If we do not redeem the notes and all or a substantial portion of the notes are converted, the holder of the notes (SLP) will become our largest shareholder (based upon our shareholder base as of December 31, 2002). This, in turn, may (1) give SLP the ability to exercise significant control over the Company; (2) create significant dilution for other shareholders; and (3) cause volatility in our stock price. If we want to redeem the convertible notes in response to the note holders' election to convert, or on our own under certain circumstances, there can be no assurance that we will be able to obtain sufficient capital on a commercially reasonable basis, or at all, in order to fund a redemption. Even if we could obtain sufficient capital to fund a redemption, it could materially adversely impact our future business and operating results. Organizational and Product Integration Related to Acquisitions. We have made and may continue to make acquisitions of, or significant investments in, businesses that offer complementary products and services. The risks involved in each acquisition or investment include the possibility of paying more than the value we derive from the acquisition, dilution of the interests of our current stockholders or decreased working capital, increased indebtedness, the assumption of undisclosed liabilities and unknown and unforeseen risks, the ability to integrate successfully the operations and personnel of the acquired business, the ability to retain key personnel of the acquired company, the time to train the sales force to market and sell the products of the acquired company, the potential disruption of our ongoing business and the distraction of management from our business. The realization of any of these risks could adversely affect our business. Enforcement of Our Intellectual Property Rights. We rely on a combination of copyright, patent, trademark, trade secret, confidentiality, non-compete and other contractual provisions to protect our intellectual property rights. Despite our efforts to protect our intellectual property rights, unauthorized third parties may obtain and use technology or other information that we regard as proprietary. Our intellectual property rights may not survive a legal challenge to their validity or provide significant protection for us. The laws of certain countries do not protect our proprietary rights to the same extent as the laws of the United States. Accordingly, we may not be able to protect our intellectual property against unauthorized third-party copying or use, which could adversely affect our competitive position. Our employees are subject to non-compete agreements. When the non-competition period expires, former employees may compete against us. If a former employee chooses to compete against us prior to the expiration of the non-competition period, there is no assurance that we will be successful in our efforts to enforce the non-compete provision. Possibility of Infringement Claims. Third parties may assert infringement claims against us. Regardless of the merits, responding to any such claim could be time consuming, result in costly litigation and require us to enter into royalty and licensing agreements which may not be offered or available on reasonable terms. If a successful claim is made against us and we fail to develop or license a substitute technology, our business, results of operations or financial position could be materially adversely affected. Agreements with IMS Health Incorporated. In connection with our recapitalization in July 1999, we agreed to certain restrictions on business activity to reduce the risk to IMS Health and its stockholders of substantial tax liabilities associated with the spin-off by IMS Health of its equity interest in us. We also agreed to assume the risk of such tax liabilities if we were to undertake certain business activities that give rise to the liabilities. As a result, we may be limited in our ability to undertake acquisitions involving the issuance of a significant amount of stock unless we were to seek and obtain a ruling from the IRS that the transaction will not give rise to such tax liabilities. In addition, we agreed to certain limits on the purchase of our Common Stock under the terms of the recapitalization. Potential Fluctuations in Operating Results. Our quarterly and annual operating income may fluctuate in the future as a result of many factors, including the timing of the execution of research contracts, which typically occurs in the fourth calendar quarter, the extent of completion of consulting engagements, the timing of symposia and other events, which also occur to a greater extent in the fourth calendar quarter, the amount of new business generated, the mix of domestic and international business, changes in market demand for our products and services, the timing of the development, introduction and marketing of new products and services, and competition in 21

the industry. An inability to generate sufficient earnings and cash flow, and achieve our forecasts, may impact our operating and other activities. The potential fluctuations in our operating income could cause period-to-period comparisons of operating results not to be meaningful and may provide an unreliable indication of future operating results. RECENTLY ISSUED ACCOUNTING STANDARDS In April 2002, Statement of Financial Accounting Standards No. 145, "Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections" ("SFAS No. 145") was issued. FASB Statement No. 4 required all gains and losses from the extinguishment of debt to be reported as extraordinary items and Statement No. 64 related to the same matter. SFAS No. 145 requires gains and losses from certain debt extinguishment to not be reported as extraordinary items when the use of debt extinguishment is part of the risk management strategy. Statement No. 44 was issued to establish transitional requirements for motor carriers relative to intangible assets. Those transitions are completed, therefore Statement No. 44 is no longer necessary. SFAS No. 145 also amends Statement No. 13 requiring sale-leaseback accounting for certain lease modifications. SFAS No. 145 is effective for fiscal years beginning after May 15, 2002. The provisions relating to sale-leaseback are effective for transactions after May 15, 2002. We adopted SFAS No. 145 in Transition 2002. Accordingly, the Loss from the extinguishment of debt of $2.9 million, or $(0.02) per share in fiscal 2000 was reclassified to continuing operations. In June 2002, Statement of Financial Accounting Standards No. 146, "Accounting for Costs Associated with Exit or Disposal Activities" ("SFAS 146") was issued. This Statement addresses financial accounting and reporting for costs associated with exit or disposal activities and nullifies Emerging Issues Task Force Issue ("EITF") 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." The principal difference between SFAS 146 and EITF 94-3 relates to the timing of liability recognition. Under SFAS 146, a liability for a cost associated with an exit or disposal activity is recognized when the liability is incurred. Under EITF 94-3, a liability for an exit cost was recognized at the date of an entity's commitment to an exit plan. The provisions of SFAS 146 are effective for exit or disposal activities that are initiated after December 31, 2002. We accounted for the exit and disposal activities during Transition 2002, in accordance with EITF 94-3 and, accordingly, charged to our statement of operations in Transition 2002 all appropriate exit costs for plans approved by management before December 31, 2002 (see Note 6 - Other Charges in the Notes to Consolidated Financial Statements). In December 2002, Statement of Financial Accounting Standards No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure" ("SFAS 148") was issued. SFAS 148 amends SFAS No. 123, "Stock-Based Compensation" ("SFAS 123"), to provide alternative methods of transition for an entity that voluntarily changes to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS 148 amends the disclosure requirements of SFAS 123 to require prominent disclosure in both annual and interim financial statements about the effects on reported net income of an entity's method of accounting for stock-based employee compensation. The disclosure provisions of SFAS 148 are effective for fiscal years ending after December 15, 2002 and have been incorporated into the financial statements and accompanying footnotes included in this Transition Report on Form 10-KT. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK. Interest Rate Risk As of December 31, 2002, we have exposure to market risk for changes in interest rates primarily from borrowings under long-term debt which consists of a $200.0 million unsecured senior revolving credit facility with JPMorgan Chase Bank and $351.5 million of 6% convertible subordinated notes (see Note 10--Debt in the Notes to Consolidated Financial Statements). At December 31, 2002, there were no amounts outstanding under the revolving credit facility and our borrowing availability was $58.7 million. Under the revolving credit facility, the interest rate on borrowings is LIBOR plus an additional 100 to 200 basis points based on our debt-to-EBITDA ratio. We believe that an increase or decrease of 10% in the effective interest rate on available borrowings from our senior revolving credit facility, if fully utilized, would not have a material effect on our future results of operations. If markets were to decline, we could be required to accrue interest on the 6% convertible debt that would exceed those based on current market rates. Each 25 basis point decrease in interest would have an associated annual opportunity cost of approximately $0.9 million based on the December 31, 2002 balance. Each 25 basis point increase or decrease in interest rates would have an approximate $0.5 million annual effect under the revolving credit facility if fully utilized. Investment Risk We are exposed to market risk as it relates to changes in the market value of our equity investments. We invest in equity securities of public and private companies directly and through SI I, a wholly-owned affiliate, and SI II, of which we own 34%. SI I and SI II are engaged in making venture capital investments in early to mid-stage IT-based or Internet-enabled companies (see Note 5 - Investments in the Notes to the Consolidated Financial Statements). As of December 31, 2002, we had investments in equity securities totaling $10.7 million. Unrealized losses of $25,272 have been recorded net of deferred taxes of $16,848 as a separate component of accumulated other comprehensive (loss) income in the stockholders' (deficit) equity section of the Consolidated Balance Sheets. These investments are inherently risky as the businesses are typically in early development stages and may never develop. Further, certain of these investments are in publicly traded companies whose shares are subject to significant market price volatility. Adverse changes in market conditions and 22

poor operating results of the underlying investments may result in us incurring additional losses or an inability to recover the original carrying value of our investments. If there were a 100% adverse change in the value of our equity portfolio as of December 31, 2002, this would result in a non-cash impairment charge of $10.7 million. We are continuing efforts to sell all of our investments owned through SI I and SI II. Foreign Currency Exchange Risk We face two risks related to foreign currency exchange: translation risk and transaction risk. Amounts invested in our foreign operations are translated into U.S. dollars at the exchange rates in effect at the balance sheet date. The resulting translation adjustments are recorded as a component of accumulated other comprehensive income (loss) in the stockholders' equity (deficit) section of the Consolidated Balance Sheets. Our foreign subsidiaries generally collect revenues and pay expenses in currencies other than the United States dollar. Since the functional currency of our foreign operations are generally denominated in the local currency of our subsidiaries, the foreign currency translation adjustments are reflected as a component of stockholders' equity and do not impact operating results. Revenues and expenses in foreign currencies translate into higher or lower revenues and expenses in U.S. dollars as the U.S. dollar weakens or strengthens against other currencies. Therefore, changes in exchange rates may negatively affect our consolidated revenues and expenses (as expressed in U.S. dollars) from foreign operations. Currency transaction gains or losses arising from transactions in currencies other than the functional currency are included in results of operations. From time to time we enter into foreign currency forward exchange contracts or other derivative financial instruments to hedge the effects of adverse fluctuations in foreign currency exchange rates. At December 31, 2002, we had three foreign currency forward contracts outstanding. Foreign exchange forward contracts are reflected at fair value with gains and losses recorded currently in earnings. The following table presents information about our foreign currency forward contracts outstanding as of December 31, 2002, expressed in U.S. dollar equivalents. UNREALIZED GAIN (LOSS) CURRENCY CURRENCY CONTRACT FORWARD AT DECEMBER 31, 2002 PURCHASED SOLD AMOUNT EXCHANGE RATE $000 EXPIRATION DATE - --------- ---- ------ ------------- ---- --------------- Swiss Francs U.S. Dollars $4.9 million 1.4000 $ 45 January 24, 2003 Norwegian Krona U.S. Dollars $1.0 million 7.0949 $ 13 January 24, 2003 Euros U.S. Dollars $5.3 million 1.0370 $ 55 January 24, 2003 ITEM 8. CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA. Our consolidated financial statements and schedule supporting such consolidated financial statements for Transition 2002 and for each of the fiscal years in the three-year period ended September 30, 2002, together with the reports of KPMG LLP, independent auditors, dated February 4, 2003, are included in this Transition Report on Form 10-KT beginning on Page 41. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE. None. ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT GENERAL INFORMATION ABOUT OUR BOARD OF DIRECTORS Each of our directors is elected for a three-year staggered term. Our Board's ten directors are divided into three classes: Class I, Class II and Class III. Each director is further designated as a Common A Director or a Common B Director. Holders of our Class A Common Stock elect two directors and holders of our Class B Common Stock elect eight directors. One class of directors is elected at each Annual Meeting. The following table shows when each class of directors is elected, how many of those directors are Common A or Common B directors and how each director is classified: 23

Number of Names of Number of Names of Common A Common A Common B Common B Directors Directors Directors Directors Class I: Term Expires 2006 0 None 3 Hutchins, Pagliuca, Roux and every 3 years thereafter Class II: Term Expires 2004 1 Webb 2 Fuchs, Sisco and every 3 years thereafter Class III: Term Expires 2005 1 Grabe 3 Fleisher, Hopper, Smith and every 3 years thereafter On October 17, 2002, Kenneth Roman, a Class III director whose term would have expired at the 2005 Annual Meeting, retired from our Board. Our Board elected James Smith to fill the vacancy. Mr. Smith's term expires at the 2005 Annual Meeting. None of our directors or executive officers is related to another director or executive officer by blood, marriage or adoption. Mr. Fleisher's employment agreement provides that we will include him on the slate of nominees to be elected to our Board during the term of his agreement. See "Item 11. Executive Compensation - Employment Agreements with Named Executive Officers." Mr. Hutchins and Mr. Roux serve as directors pursuant to an agreement we entered into in connection with the issuance of our convertible notes in April 2000. See "Item 13. Certain Relationships and Transactions - Relationship with Silver Lake Partners, L.P." There are no other arrangements between any director or nominee and any other person pursuant to which the director or nominee was selected. INFORMATION ABOUT CLASS I DIRECTORS (TERM EXPIRES AT 2006 ANNUAL MEETING) CLASS I COMMON A DIRECTORS There are currently no Common A Directors in Class I. CLASS I COMMON B DIRECTORS GLENN H. HUTCHINS, age 47, has been a director since April 2000. Mr. Hutchins is a managing member of Silver Lake Technology Management, L.L.C., which he co-founded in January 1999. Silver Lake Technology Management is a manager of technology private equity firms, including Silver Lake Partners, L.P., and is the general partner of Silver Lake Partners, L.P. From 1994 to 1999, Mr. Hutchins was a Senior Managing Director of The Blackstone Group, where he focused on private equity investing. Mr. Hutchins is a director of Ameritrade Holding Corp., CARE, Inc., Instinet Group Incorporated and Seagate Technology. He is also a trustee of Lawrenceville School. Mr. Hutchins holds a bachelor's degree from Harvard College, an M.B.A. degree from Harvard Business School and a J.D. degree from Harvard Law School. STEPHEN G. PAGLIUCA, age 48, has been a director since July 1990. Mr. Pagliuca is a founding partner of Information Partners Capital Fund, L.P., a venture capital fund, and has served as its Managing Partner since 1989. He is also a Managing Director of Bain Capital, Inc., an investment firm with which Information Partners is associated. Prior to 1989, Mr. Pagliuca was a partner at Bain & Company, where he managed client relationships in the information services, software, credit services and health care industries. Mr. Pagliuca is a director of Ameritrade Holding Corp., Instinet Group Incorporated and FTD. Mr. Pagliuca, a certified public accountant, holds a bachelor's degree from Duke University and an M.B.A. degree from Harvard Business School. DAVID J. ROUX, age 46, has been a director since July 2001. Mr. Roux is a managing member of Silver Lake Technology Management, L.L.C., which he co-founded in January 1999. Silver Lake Technology Management is a manager of technology private equity firms, including Silver Lake Partners, L.P., and is the general partner of Silver Lake Partners, L.P. From February 1998 to November 1998, he served as the Chief Executive Officer and President of Liberate Technologies, a software platform provider. From September 1994 to December 1998, Mr. Roux held various management positions with Oracle Corporation, a systems and applications software provider, most recently as Executive Vice President of Corporate Development. Mr. Roux is a director of Seagate Technology, VERITAS Software Corporation and a number of private companies. Mr. Roux holds a bachelor's degree from Harvard College, an M.B.A. degree from Harvard Business School and a M. Phil. degree from Kings College, Cambridge University in the United Kingdom. 24

INFORMATION ABOUT CLASS II DIRECTORS (TERM EXPIRES AT 2004 ANNUAL MEETING) CLASS II COMMON A DIRECTOR MAYNARD G. WEBB, JR., age 47, has been a director since October 2001. Since June 2002, Mr. Webb has been chief operating officer of eBay, Inc., an online marketplace. Prior to that he was president of eBay Technologies, a division of eBay, Inc. from August 1999 through June 2002. From July 1998 to August 1999, Mr. Webb was Senior Vice President and Chief Information Officer at Gateway, Inc. From February 1995 to July 1998, Mr. Webb was Vice President and Chief Information Officer at Bay Networks, Inc. Mr. Webb holds a bachelor's degree from Florida Atlantic University. CLASS II COMMON B DIRECTORS ANNE SUTHERLAND FUCHS, age 55, has been a director since July 1999. On January 1, 2003, Ms. Fuchs became a consultant to private equity firms. Prior to this, Ms. Fuchs was employed by LVMH Moet Hennessy Louis Vuitton, a global luxury products conglomerate, where she served as Executive Vice President of LVMH from March to December 2002 and as the global chief executive at Phillips de Pury & Luxembourg, LVMH's auction house subsidiary, from July 2001 to February 2002. From 1994 to 2001, Ms. Fuchs worked for Hearst Magazines, where she was most recently the Senior Vice President and Group Publishing Director. Prior to joining Hearst, Ms. Fuchs held executive and publisher positions with a number of companies. Ms. Fuchs is Chair of the Commission on Women's Issues for New York City. Ms. Fuchs holds a bachelor's degree from New York University and two honorary doctorate degrees. DENNIS G. SISCO, age 56, has been a director since October 1990. Since January 1998, Mr. Sisco has been a partner in Behrman Capital, a private equity firm. From January 1997 through December 1997, Mr. Sisco served as the President of Storm Ridge Capital, a venture capital firm. From December 1988 to February 1997, Dun & Bradstreet Corporation and Cognizant Corporation employed him in various capacities, most recently as Executive Vice President of Cognizant Corporation with responsibility for several operating units and business development. Mr. Sisco is a director of Mercator Software, Inc. and is on the Board of Trustees of McDaniel College. Mr. Sisco holds a bachelor's degree from McDaniel College. INFORMATION ABOUT CLASS III DIRECTORS (TERM EXPIRES AT 2005 ANNUAL MEETING) CLASS III COMMON A DIRECTOR WILLIAM O. GRABE, age 64, has been a director since April 1993. Since January 1994, Mr. Grabe has been a general partner of General Atlantic Partners, an investment firm, where he has worked since April 1992. Prior to his affiliation with General Atlantic, Mr. Grabe retired from IBM Corporation as an IBM Vice President and Corporate Officer. Mr. Grabe is a director of Bottomline Technologies, Compuware Corporation, Digital China Holdings Limited, Exact Holding N.V., and FirePond, Inc. Mr. Grabe is a trustee of the Cancer Research Institute and Outward Bound USA. Mr. Grabe is on the Board of Visitors of the UCLA Graduate School of Business. Mr. Grabe holds a bachelor's degree from New York University and an M.B.A. degree from the University of California at Los Angeles. CLASS III COMMON B DIRECTORS MICHAEL D. FLEISHER, age 38, has been Chairman of our Board since October 2001, a director and our Chief Executive Officer since October 1999, and our President since May 2001. From February 1999 to October 1999, he served as our Chief Financial Officer and Executive Vice President, Finance and Administration. Mr. Fleisher joined Gartner in April 1993 and has held several other management positions, including Executive Vice President and President, Emerging Business; Vice President, Business Development; and Director, Strategic Planning. Prior to joining Gartner, Mr. Fleisher worked at Bain Capital, Inc. where he was involved in the buyout of Gartner by management and Bain Capital from Saatchi & Saatchi in October 1990. Mr. Fleisher is a director of Ameritrade Holding Corp. and is on the board of NYC 2012, Inc. Mr. Fleisher holds a bachelor's degree from the Wharton School of the University of Pennsylvania. MAX D. HOPPER, age 68, has been a director since January 1994. In 1995, he founded Max D. Hopper Associates, Inc., a consulting firm specializing in creating benefits from the strategic use of advanced information systems. He is the retired chairman of the SABRE Technology Group and served as Senior Vice President for American Airlines, both units of AMR Corporation. Mr. Hopper is a director of ACCRUE Software, Inc., Digex, Inc., Perficient, Inc. and United Stationers, Inc. Mr. Hopper holds a bachelor's degree from the University of Houston. JAMES C. SMITH, age 62, has been a director since October 2002. Mr. Smith is Chairman of the Board of First Health Group Corp., a national health benefits company. Prior to that, Mr. Smith was the Chief Executive Officer of First Health from January 1984 through January 2002 and President of First Health from January 1984 to January 2001. Mr. Smith holds a bachelor's degree from Northeastern University. 25

EXECUTIVE OFFICERS Listed below are the names, ages and titles of our executive officers: NAME AGE TITLE ---- --- ----- Michael D. Fleisher 38 Chairman of the Board, Chief Executive Officer and President Maureen E. O'Connell 41 Executive Vice President, Chief Financial and Administrative Officer Robert E. Knapp 44 Executive Vice President, Research and Advisory Services Zachary Morowitz 46 Executive Vice President, Corporate Development Steven Tait 43 Executive Vice President, Sales and Client Operations MR. FLEISHER has been Chairman of our Board since October 2001, a director and Chief Executive Officer since October 1999 and our President since May 2001. For more information on Mr. Fleisher's business experience, see the description provided under "Information About Class III Directors" above. MS. O'CONNELL has been Executive Vice President, Chief Financial and Administrative Officer since late September 2002. Prior to joining us, Ms. O'Connell served as Chief Financial Officer at Barnes & Noble from March 2000 through September 2002. Prior to that, Ms. O'Connell was Chief Financial Officer at Publishers Clearing House, BMG Direct, Primedia, and at two Primedia divisions. Ms. O'Connell holds a bachelor's degree from the Stern School of Business at New York University and is a certified public accountant. MR. KNAPP has been Executive Vice President, Research and Advisory Services since June 2001. Mr. Knapp joined us in August 2000 as Executive Vice President and Chief Marketing Officer. From 1993 to July 2000, Mr. Knapp was a chief client officer at Siegelgale, a branding and e-services firm, where he directed all strategy and consulting services for the firm worldwide. Prior to Siegelgale, Mr. Knapp held various positions at Lotas Minard Patton McIver, BBDO and Lintas Worldwide. Mr. Knapp holds a bachelor's degree from the University of Miami. MR. MOROWITZ has been Executive Vice President, Corporate Development since October 2002. From October 1999 to October 2002, Mr. Morowitz served as Senior Vice President, Corporate Development. Mr. Morowitz joined us in 1993 and has held several other management positions, including Senior Vice President, Worldwide Events; Senior Vice President, Product & Service Development; and Vice President, Business Development. Prior to joining us, Mr. Morowitz was Chief Operating Officer at New Science Associates, a company we acquired in 1993. Mr. Morowitz holds a bachelor's and a master's degree from the University of California at Berkeley. MR. TAIT has been Executive Vice President, Sales and Client Operations since June 2001. Mr. Tait joined us in July 2000 as Senior Vice President, Sales and Client Operations. Prior to joining us, Mr. Tait was employed by Xerox Corporation for 18 years. During that time, Mr. Tait held a number of positions including Vice President, Xerox Offsite Document Management Services; Vice President, Xerox Global Services Business Unit; CEO and President, Xerox Connect; and Vice President, Xerox Professional Services. Mr. Tait holds a bachelor's degree from Coventry University in England. Mr. Tait has resigned his position as of March 31, 2003. SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE Section 16(a) of the Securities Exchange Act of 1934 requires our executive officers, directors and persons who beneficially own more than 10% of either class of our Common Stock to file reports of ownership and changes of ownership with the SEC and to furnish us with copies of the reports they file. Based solely on our review of the reports received by us, or written representations from certain reporting persons, during Transition 2002, we believe that all reports were timely filed, except as follows: Messrs. Grabe, Hopper, Roman (resigned October 17, 2002), Pagliuca, Sisco and Webb and Ms. Fuchs filed late Form 4's reporting the receipt of director common stock equivalents; Mr. Webb had an additional late Form 4 filing reporting one late transaction, and Mr. Smith's initial filing on Form 3 was late. ITEM 11. EXECUTIVE COMPENSATION. SUMMARY COMPENSATION TABLE The following table provides information about compensation paid by us during Transition 2002 (October 1, 2002 to December 31, 2002) and the fiscal years ended September 30, 2000, 2001 and 2002 to (i) our Chief Executive Officer and (ii) each of our other executive officers who were serving in such capacity at the end of Transition 2002 (collectively, the "Named Executive Officers"): 26

LONG-TERM COMPENSATION AWARDS SECURITIES NAME AND PRINCIPAL FISCAL UNDERLYING ALL OTHER POSITION YEAR ANNUAL COMPENSATION(1) OPTIONS(#) COMPENSATION($)(3) -------- ---- ---------------------- ---------- ------------------ SALARY ($) BONUS ($)(2) ---------- ------------ Michael D. Fleisher (4) T2002 $162,500 -- 250,000 $ 1,718 Chief Executive Officer 2002 450,000 $450,000 500,000 16,451 And President 2001 450,000 360,000 -- 10,383 2000 450,000 803,250 500,000 10,362 Maureen O'Connell(5) T2002 $125,000 $400,000 650,000 $ 1,550 Executive Vice President and Chief Financial and Administrative Officer Robert E. Knapp (6) T2002 $ 97,500 -- 100,000 -- Executive Vice President, 2002 325,000 $250,000 150,000 $ 7,550 Research and Advisory 2001 325,000 200,000 100,000 5,283 Services 2000 49,376 75,000 250,000 60,625 Zachary Morowitz(7) T2002 $ 68,750 -- 200,000 $ 4,010 Executive Vice President, Corporate Development Steven Tait (8) T2002 $ 90,000 -- 100,000 -- Executive Vice President, 2002 300,000 $200,000 150,000 $110,121 Sales and Client Operations 2001 300,000 160,000 175,000 7,400 - ---------- (1) The amounts shown exclude certain perquisites and other personal benefits, such as car allowances. These amounts, in the aggregate, did not equal or exceed the lesser of $50,000 or 10 percent of the total annual salary and bonus for each executive officer. (2) The amounts shown include bonuses earned in period noted although such amounts are payable in the subsequent fiscal year. The amounts shown exclude bonuses paid in the period noted but earned in prior period. The bonus award indicated for Mr. Fleisher for fiscal 2000 include 75 percent of a retention bonus approved in fiscal 1999 but not earned until fiscal 2000 (the other 25 percent was earned in fiscal 1999). For fiscal 2000, the retention portion of this bonus award was $135,000 for Mr. Fleisher. The T2002 bonus amount for Ms. O'Connell represents her sign-on bonus. (3) For Transition 2002, the amount shown represents (i) premiums paid for life insurance as follows: Mr. Fleisher - $1,172; Ms. O'Connell - $1,550; and Mr. Morowitz- $4,010; (ii) premiums paid for long term disability insurance: Mr. Fleisher - $546. For fiscal 2002, the amount shown represents (i) premiums paid for life insurance as follows: Mr. Fleisher - $8,213; Mr. Knapp - $1,450; and Mr. Tait - $2,850; (ii) premiums paid for long term disability insurance: Mr. Fleisher - $2,138; (iii) matching and profit sharing contributions under our 401(k) plan as follows: Mr. Fleisher - $6,100; Mr. Knapp - $6,100; and Mr. Tait - $6,100; and (iv) relocation expenses for Mr. Tait - $101,171. (4) Mr. Fleisher was appointed Chief Executive Officer in October 1999 and President in May 2001. (5) Ms. O'Connell was appointed Executive Vice President and Chief Financial and Administrative Officer effective September 23, 2002. (6) Mr. Knapp was appointed Executive Vice President in August 2000. (7) Mr. Morowitz was appointed Executive Vice President, Corporate Development effective October 1, 2002. (8) Mr. Tait was appointed Executive Vice President in June 2001. Mr. Tait has announced his resignation effective March 31, 2003. 27

OPTIONS GRANTED IN TRANSITION 2002 TO THE NAMED EXECUTIVE OFFICERS The following table provides information regarding stock options to purchase our Class A Common Stock granted to the Named Executive Officers during Transition 2002: INDIVIDUAL GRANT (1) POTENTIAL REALIZABLE -------------------------------------------- VALUE AT ASSUMED ANNUAL NUMBER OF % OF TOTAL OPTIONS STOCK PRICE RATES OF SECURITIES GRANTED TO EXERCISE APPRECIATION FOR OPTION TERM (2) UNDERLYING EMPLOYEES PRICE EXPIRATION -------------------------------- NAME OPTIONS IN T2002 PER SHARE DATE 5% 10% ---- ------- -------- --------- ---- -- --- Michael D. Fleisher 250,000 6.94% $ 6.64 10/10/12 $1,043,965 $2,645,612 Maureen O'Connell 650,000 18.05% 6.64 10/10/12 2,714,309 6,878,592 Robert E. Knapp 100,000 2.78% 6.64 10/10/12 417,586 1,058,245 Zachary Morowitz 200,000 5.55% 6.64 10/10/12 835,172 2,116,490 Steven Tait 100,000 2.78% 6.64 10/10/12 417,586 1,058,245 - ---------- (1) These options were granted under our 1996 or 1998 Long Term Stock Option Plans and are subject to the terms of the applicable plan. Twenty-five percent of the options become exercisable on the first anniversary of the grant date and 2.08% of the options become exercisable monthly thereafter. (2) Shown are the hypothetical gains or option spreads that would exist for the respective options. These gains are based on assumed rates of annual compounded stock price appreciation on our Class A Common Stock of 5% and 10% from the date the option was granted over the option term of ten years. The 5% and 10% assumed rates of appreciation are mandated by SEC rules and do not represent our projection of future increases in the price of our Class A Common Stock. OPTIONS EXERCISED IN TRANSITION 2002 BY THE NAMED EXECUTIVE OFFICERS AND DECEMBER 31, 2002 OPTION VALUES The following table provides information regarding options exercised by each Named Executive Officer during Transition 2002, the number of unexercised options at December 31, 2002 and the value of unexercised "in-the-money" options at December 31, 2002: NUMBER OF SECURITIES VALUE OF UNEXERCISED NUMBER OF UNDERLYING UNEXERCISED IN-THE-MONEY OPTIONS SHARES OPTIONS AT DECEMBER 31, 2002 AT DECEMBER 31, 2002 (1) ACQUIRED VALUE ---------------------------- ------------------------------ NAME ON EXERCISE REALIZED EXERCISABLE UNEXERCISABLE EXERCISABLE UNEXERCISABLE ---- ----------- -------- ----------- ------------- ----------- ------------- Michael D. Fleisher -- -- 1,114,501 834,999 $104,110 $ 746,250 Maureen O'Connell -- -- -- 650,000 -- 1,664,000 Robert E. Knapp -- -- 247,917 352,083 13,125 287,875 Zachary Morowitz -- -- 98,709 304,291 28,158 533,250 Steven Tait -- -- 157,813 342,187 13,125 287,875 - ---------- (1) The values for "in-the-money" options represent the difference between the exercise price of the options and the closing price of our Class A Common Stock on December 31, 2002, which was $9.20 per share. 28

COMPENSATION OF DIRECTORS Directors who are also employees, and directors who we appoint at the request of another entity because of the relationship between that entity and us, receive no fees for their services as directors. All other directors receive the following compensation for their services: Annual Fee: $40,000 per director, payable in four equal quarterly installments, on the first day of each quarter. Up to 50% of the fee may be paid in cash and the balance is paid in our Class A Common Stock equivalents. All payments in stock equivalents are credited to an account based on the fair market value of the stock on the last day of the preceding quarter. Payment of the stock equivalents, which may be in cash or shares of Class A Common Stock, is deferred until the director ceases to be a director. Annual Committee $1,500 per chair of each committee of our Board; payable in the same manner as the Annual Fee. Chair Fee: Attendance Fee for Board None; however, we reimburse directors for their expenses to attend meetings. Meetings: Attendance Fee for Committee Commencing on November 1, 2002, $1,000 per committee meeting attended. Meetings: Initial Option Grant: 15,000 shares of our Class A Common Stock upon becoming a director. Annual Option Grant: 7,000 shares of our Class A Common Stock on March 1 of each year if the director has served for at least six months. Option Vesting and Term: Option grants vest in 3 equal installments on the first three anniversaries of grant and remain exercisable until 5 years from the date of grant (10 years under the 2003 Long-Term Incentive Plan). If the director ceases to be a director, the option expires in 90 days, unless the director is permanently disabled or dies while serving as a director, in which cases the option may be exercised for 6 months or one year, respectively, but in no event beyond its regular term. EMPLOYMENT AGREEMENTS WITH NAMED EXECUTIVE OFFICERS MR. FLEISHER. Mr. Fleisher entered into an Employment Agreement effective October 1, 2002 (the "Fleisher Agreement"). Mr. Fleisher's new compensation package was designed to compensate him for the additional responsibilities he holds as Chairman of our Board and was determined after considering compensation levels of other chairmen and chief executive officers at comparable companies. Under the Fleisher Agreement, he will serve as Chairman and Chief Executive Officer through September 30, 2005, and thereafter for subsequent one year periods unless either party provides ninety days' written notice of its intention not to renew. During the term of the Fleisher Agreement, Mr. Fleisher will be included on our slate of nominees to be elected to our Board. Under the Fleisher Agreement, Mr. Fleisher will receive a base salary of $650,000 for fiscal 2003; thereafter his base salary is subject to annual adjustments by our Board or Compensation Committee. For fiscal 2003, Mr. Fleisher's target bonus is between $650,000 and $975,000; thereafter our Board or Compensation Committee will establish the annual target bonus, and the bonus will be payable based on achievement of specified objectives. Under the Fleisher Agreement, Mr. Fleisher received a grant of 250,000 stock options on October 1, 2002, and will receive additional grants of 250,000 options each on October 1, 2003 and October 1, 2004. These stock options will vest 25% one year after grant and 2.08% per month thereafter, subject to continuous status as an employee or consultant. Mr. Fleisher's employment is at will and may be terminated by him or us upon sixty days' notice. If we terminate Mr. Fleisher's employment involuntarily without Business Reasons (as defined in the Fleisher Agreement) or a Constructive Termination (as defined in the Fleisher Agreement) occurs, or if we do not renew the Fleisher Agreement upon its expiration, Mr. Fleisher will be entitled to receive: (a) his base salary for two years following the Termination Date (as defined in the Fleisher Agreement) at the rate then in effect, payable in accordance with our regular payroll schedule; (b) his target bonus for the year in which the Termination Date occurs, target bonus for the next fiscal year, and a pro-rated portion of his target bonus for the balance of the two year severance period, payable concurrently with our payment of bonuses to other executives; (c) acceleration in full of vesting of all equity arrangements subject to vesting and granted prior to October 1, 2002; (d) continued vesting during the Severance Period (as defined in the Fleisher Agreement) of all outstanding equity awards granted on or after October 1, 2002; (e) the ability to exercise all equity arrangements for either one year following the Termination Date or one year following the end of the Severance Period; (f) at our cost, group health benefits pursuant to our standard programs for himself, his spouse and any children for two years after the Termination Date or until he obtains other employment, if that occurs sooner; and (g) 29

reasonable office support for one year following the Termination Date, or until he obtains other employment, if that occurs sooner. We will not be required to continue to pay the bonus specified in clause (b) above if Mr. Fleisher violates his non-competition obligations to us. If a Change in Control (as defined in the Fleisher Agreement) occurs, upon the Change in Control Mr. Fleisher will be entitled to receive: (a) three times his base salary then in effect; (b) three times his minimum target bonus for the fiscal year in which the Change in Control occurs (plus any unpaid bonus from the prior fiscal year); (c) acceleration in full of vesting of all equity arrangements subject to vesting; (d) the ability to exercise all options received for either 90 days or one year following the Change in Control; (e) at our cost, group health benefits pursuant to our standard programs for himself, his spouse and any children for three years after the Change in Control; and (f) any Gross-Up Payments (as defined in the Fleisher Agreement) for Mr. Fleisher's excise tax liabilities. If Mr. Fleisher's employment is terminated due to his disability, Mr. Fleisher will be entitled to receive (a) base salary for three years after the Termination Date at the rate then in effect; (b) his minimum target bonus for the fiscal year in which the termination occurs, payable on the Termination Date; (c) following the end of the fiscal year in which the termination occurs, any bonus that would have been payable in excess of the minimum target bonus for the year in which the termination occurs; (d) acceleration in full of vesting of all equity arrangements subject to vesting, and all options will remain exercisable for either 90 days or one year after the Termination Date; and (e) at our cost, group health benefits pursuant to our standard programs for himself, his spouse and any children for three years after the Termination Date. We may deduct from the salary specified in clause (a) above, any payments received by Mr. Fleisher under any disability benefit program maintained by us. MS. O'CONNELL. Ms. O'Connell entered into an Employment Agreement effective September 23, 2002 (the "O'Connell Agreement"). Under the O'Connell Agreement, she will serve as Executive Vice President and Chief Financial and Administrative Officer through September 30, 2005, and thereafter for subsequent one year periods unless either party provides ninety days' written notice of its intention not to renew. Under the O'Connell Agreement, Ms. O'Connell will receive a base salary of $500,000 for fiscal 2003; thereafter her base salary is subject to annual adjustments by our Board or Compensation Committee. For fiscal 2003, Ms. O'Connell's target bonus is between $400,000 and $800,000; thereafter our Board or Compensation Committee will establish the annual target bonus, and the bonus will be payable based on achievement of specified objectives. Under the O'Connell Agreement, Ms. O'Connell received a grant of 650,000 stock options on October 17, 2002. These stock options will vest 25% one year after grant and 2.08% per month thereafter, subject to continuous status as an employee or consultant. Ms. O'Connell also received a sign-on bonus of $400,000. Ms. O'Connell's employment is at will and may be terminated by her or us upon thirty days' notice. If we terminate Ms. O'Connell's employment involuntarily without Business Reasons (as defined in the O'Connell Agreement) or a Constructive Termination (as defined in the O'Connell Agreement) occurs, or if we do not renew the O'Connell Agreement upon its expiration, Ms. O'Connell will be entitled to receive: (a) her base salary for two years following the Termination Date (as defined in the O'Connell Agreement) at the rate then in effect, payable in accordance with our regular payroll schedule; (b) her target bonus for the year in which the Termination Date occurs, target bonus for the next fiscal year, and a pro-rated portion of her target bonus for the balance of the two year severance period, payable concurrently with our payment of bonuses to other executives; (c) continued vesting during the Severance Period (as defined in the O'Connell Agreement) of all outstanding equity awards; (d) the ability to exercise all equity arrangements for one year following the Severance Period; (e) at our cost, group health benefits pursuant to our standard programs for herself, her spouse and any children for two years after the Termination Date or until she obtains other employment, if that occurs sooner; and (f) reasonable office support for one year following the Termination Date, or until she obtains other employment, if that occurs sooner. We will not be required to continue to pay the bonus specified in clause (b) above if Ms. O'Connell violates her non-competition obligations to us. If a Change in Control (as defined in the O'Connell Agreement) occurs, upon the Change in Control, Ms. O'Connell will be entitled to receive: (a) three times her base salary then in effect; (b) three times her minimum target bonus for the fiscal year in which the Change in Control occurs (plus any unpaid bonus from the prior fiscal year); (c) acceleration in full of vesting of all outstanding equity arrangements subject to vesting; (d) the ability to exercise all options received for one year following the Change in Control or termination of employment, whichever is later; (e) at our cost, group health benefits pursuant to our standard programs for herself, her spouse and any children for three years after the Change in Control; and (f) any Gross-Up Payments (as defined in the O'Connell Agreement) for Ms. O'Connell's excise tax liabilities. If Ms. O'Connell's employment is terminated due to her disability, Ms. O'Connell will be entitled to receive: (a) base salary for three years after the Termination Date at the rate then in effect; (b) her minimum target bonus for the fiscal year in which the termination occurs, payable on the Termination Date; (c) following the end of the fiscal year in which the termination occurs, any bonus that would have been payable in excess of the minimum target bonus for the year in which the termination occurs; (d) acceleration in full of vesting of all outstanding stock options, and all options will remain exercisable for one year after the Termination Date; and (e) at our cost, group health benefits pursuant to our standard programs for herself, her spouse and any children for three years after the Termination Date. We may deduct from the salary specified in clause (a) above, any payments received by Ms. O'Connell under any disability benefit program maintained by us. MR. KNAPP AND MR. TAIT. Mr. Knapp entered into an employment agreement effective August 7, 2000, as amended by Addendum No. 1 to Employment Agreement dated February 1, 2001 (the "Knapp Agreement"). Under the Knapp Agreement, he will serve as Executive Vice President through September 30, 2003, and thereafter for subsequent one year periods unless either party provides ninety days' written notice of its intention not to renew. Mr. Tait entered into an employment agreement effective June 15, 2001 (the "Tait Agreement"). Under the Tait Agreement, he will serve as Executive Vice President through September 30, 2003, and thereafter for subsequent one year periods unless either party provides ninety days' written notice of its intention not to renew. Mr. Tait has resigned his position as of March 31, 2003. During fiscal 2003, Mr. Knapp will receive a base salary of $390,000 and Mr. Tait will receive a base salary of $360,000. These salaries are subject to annual adjustments by our Board or our Compensation Committee. For fiscal 2003, Mr. Knapp's bonus target is between $250,000 and $500,000 and Mr. Tait's bonus target is between $200,000 and $400,000. These target bonuses will be established annually by our Board or our Compensation Committee, and will be payable based on achievement of specified objectives. 30

Mr. Knapp's and Mr. Tait's employment is at will and may be terminated by them or us upon sixty days' notice. Mr. Tait has resigned his position as of March 31, 2003. If we terminate their employment involuntarily without Business Reasons (as defined in the respective Agreements) or if a Constructive Termination (as defined in the respective Agreements) occurs, other than following a Change in Control, each will be entitled to receive: (a) his base salary for three years following the Termination Date at the rate then in effect, payable in accordance with our regular payroll schedule; (b) his minimum bonus for the fiscal year in which the termination occurs, plus any unpaid bonus from the prior fiscal year, payable on the Termination Date; (c) following the end of the fiscal year in which the termination occurs, a pro rata share (based on the proportion of the year during which he was employed) of the bonus that would have been payable in excess of the target bonus for the year in which the termination occurs; (d) following the end of the first fiscal year following the fiscal year in which the Termination Date occurs, his minimum target bonus for such following fiscal year (or, if the target bonus for such year was not previously set, then his minimum target bonus for the fiscal year in which the Termination Date occurred); (e) acceleration in full of vesting of all outstanding equity arrangements subject to vesting, and all options and other exercisable rights will remain exercisable for one year after the Termination Date; (f) group health benefits pursuant to our standard programs for himself, his spouse and any children for three years after the Termination Date; and (g) automobile benefits for one year. We will not be required to continue to pay the salary or bonus specified in clauses (a) through (d) above if the executive violates his non-competition obligations to us. Mr. Tait's resignation effective March 31, 2003 is deemed a Constructive Termination under his Agreement. If a Change in Control (as defined in the respective Agreement) occurs, upon the Change in Control each will be entitled to receive: (a) three times his base salary then in effect; (b) three times his target bonus for the fiscal year in which the Change in Control occurs (plus any unpaid bonus from the prior fiscal year); (c) acceleration in full of vesting of all outstanding equity arrangements subject to vesting, and all options and other exercisable rights will remain exercisable for one year after the Change in Control; (d) group health benefits pursuant to our standard programs for himself, his spouse and any children for three years after the Termination Date; and (e) any Gross-Up Payments (as defined in the respective Agreement) for his excise tax liabilities. If Mr. Knapp's or Mr. Tait's employment is terminated due to his disability, he will be entitled to receive: (a) base salary for three years after the Termination Date at the rate then in effect; (b) his minimum target bonus for the fiscal year in which the termination occurs, plus any unpaid bonus from the prior fiscal year, payable on the Termination Date; (c) following the end of the fiscal year in which the termination occurs, any bonus that would have been payable in excess of the minimum target bonus for the year in which the termination occurs; (d) acceleration in full of vesting of all outstanding stock options, and all options will remain exercisable for one year after the Termination Date; and (e) group health benefits pursuant to our standard programs for himself, his spouse and any children for one and one half years after the Termination Date. We may deduct from the salary specified in clause (a) above, any payments received by the executive under any disability benefit program maintained by us. MR. MOROWITZ.. Mr. Morowitz entered into an employment agreement effective October 1, 2002 (the "Morowitz Agreement"). Under the Morowitz Agreement, he will serve as Executive Vice President through September 30, 2005, and thereafter for subsequent one year periods unless either party provides ninety days' written notice of its intention not to renew. During Fiscal 2003, Mr. Morowitz will receive a base salary of $275,000 and his target bonus is between $135,000 and $270,000. This salary and target bonus is subject to annual adjustment by our Board or our Compensation Committee, and the bonus will be payable based on achievement of specified objectives. Mr. Morowitz' employment is at will and may be terminated by him or us upon sixty days' notice. If we terminate his employment involuntarily without Business Reasons (as defined in the Morowitz Agreement) or if a Constructive Termination (as defined in the Morowitz Agreement) occurs, other than following a Change in Control, he will be entitled to receive: (a) his base salary for two years following the Termination Date (the "Severance Period") at the rate then in effect, payable in accordance with our regular payroll schedule; (b) his minimum bonus for the fiscal year in which the termination occurs, plus any unpaid bonus from the prior fiscal year, payable concurrently with the Company's payment of bonuses to other Company executives for the year in which the termination occurs; (c) his target bonus for the year in which the termination occurs, his target bonus for the next fiscal year, and a pro rata share of target bonus for the balance of the Severance Period; (d) acceleration in full of vesting of all outstanding equity arrangements subject to vesting, and all options and other exercisable rights granted prior to the effective date of the Morowitz Agreement will remain exercisable for one year after the Termination Date and all such rights granted after such effective date shall remain exercisable for one year after the Severance Period; (e) continued vesting of all such equity arrangements during the Severance Period; (f) group health benefits pursuant to our standard programs for himself, his spouse and any children for two years after the Termination Date; and (g) office support for one year. We will not be required to continue to pay the bonus specified in clause (c) above if the executive violates his non-competition obligations to us. If a Change in Control (as defined in the Morowitz Agreement) occurs, upon the Change in Control he will be entitled to receive: (a) three times his base salary then in effect; (b) three times his target bonus for the fiscal year in which the Change in Control occurs (plus any unpaid bonus from the prior fiscal year); (c) acceleration in full of vesting of all outstanding equity arrangements subject to vesting, and all options and other exercisable rights having an exercise price equal to or less than fair market value on the date of the Morowitz Agreement will remain exercisable for one year after the Change in Control, and all other equity arrangements will remain in 31

effect for 90 days after the Change in Control; (d) group health benefits pursuant to our standard programs for himself, his spouse and any children for three years after the Termination Date; and (e) any Gross-Up Payments (as defined in the Morowitz Agreement) for his excise tax liabilities. If Mr. Morowitz' employment is terminated due to his disability, he will be entitled to receive: (a) base salary for three years after the Termination Date at the rate then in effect; (b) his minimum target bonus for the fiscal year in which the termination occurs, plus any unpaid bonus from the prior fiscal year, payable on the Termination Date; (c) following the end of the fiscal year in which the termination occurs, any bonus that would have been payable in excess of the minimum target bonus for the year in which the termination occurs; (d) acceleration in full of vesting of all outstanding stock options, and all options having an exercise price equal to or less than fair market value on the date of the Morowitz Agreement will remain exercisable for one year after the Termination Date, and all other equity arrangements will remain in effect for 90 days after the Termination Date; and (e) group health benefits pursuant to our standard programs for himself, his spouse and any children for three years after the Termination Date. We may deduct from the salary specified in clause (a) above, any payments received by the executive under any disability benefit program maintained by us. COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION Our Compensation Committee currently consists of Messrs. Roux, Smith and Webb. No member of our Compensation Committee is a current or former officer or employee of Gartner or any of our subsidiaries. None of our executive officers has served on the board of directors or on the compensation committee of any other entity that had an executive officer serving on our Board or our Compensation Committee. COMPENSATION COMMITTEE REPORT ON EXECUTIVE COMPENSATION Our role is to set overall compensation principles and review Gartner's entire compensation program annually. We also review and establish the individual compensation levels for our executive officers and consider the advice of independent, outside consultants in determining whether the amounts and types of compensation we pay our executive officers are appropriate. We also administer our employee stock purchase plan and stock option plans. In discharging these responsibilities, we consult with outside compensation consultants, attorneys and other specialists. The goal of our compensation program is to attract, motivate and retain highly talented individuals. Our guiding philosophy is that compensation should be linked to performance. We believe that the better an individual performs, the higher the individual's compensation should be. Our compensation program is designed to balance short and long term financial objectives, build stockholder value and reward individual, group and corporate performance. We believe that individual compensation should be tied to our financial performance so that when our performance is better than established objectives, individuals should be paid more and when our financial performance does not meet our established objectives, incentive award payments should be reduced. The proportion of an individual's total compensation that varies with individual and corporate performance objectives should increase as the individual's business responsibilities increase. In addition, we believe that the total compensation package must be competitive with other companies in our industry to ensure that we continue to attract, motivate and retain the people who are critical to our long-term success. We believe that our employees should own our stock. We provide employees at all levels with several ways to become stockholders. We have stock option plans under which we have made discretionary stock option grants to broad segments of the employee population worldwide. We also have an employee stock purchase plan that enables employees to purchase our Class A Common Stock at a discount through payroll deductions and a 401(k) savings plan that allows U.S. employees to invest in our Class A Common Stock. Our goal is to have market competitive stock programs that encourage each employee to act like an owner of the business. Compensation for our executive officers consists of three principal components: base salary, short-term incentives and long-term incentives. Base Salary. We set base salaries by evaluating the responsibilities of the position and the experience of the individual. We reference the competitive marketplace for executive talent and conduct surveys periodically for comparable positions at companies with whom we compare for compensation purposes. Short-Term Incentives (Cash Bonuses). We designed the annual bonus component of incentive compensation to align pay with our short-term (annual) performance. The full bonus is tied to achievement of financial performance objectives established by our Board on an annual basis. Long-Term Incentives (Stock Plans). The principal equity component of executive compensation is options granted under our stock option plans. Stock option awards are granted at the commencement of employment, with additional options granted from time to time for promotions and performance. We believe that ownership of our stock is a key element of our compensation program and that stock options provide a retention incentive for our executive officers and align their personal objectives with long-term stock price appreciation. 32

CEO Compensation. We believe that since assuming responsibilities as Chairman of our Board in late 2001, Mr. Fleisher has demonstrated highly effective leadership in a difficult economic environment. He has been responsible for implementing a number of initiatives that have strengthened our company and we believe position it well for the challenges of the future. Mr. Fleisher entered into an Employment Agreement effective October 1, 2002 (the "Fleisher Agreement"). Mr. Fleisher's new compensation package was designed to compensate him for the additional responsibilities he holds as Chairman of our Board and was determined after considering compensation levels of other chairmen and chief executive officers at comparable companies. Under the Fleisher Agreement, Mr. Fleisher will serve as Chairman and Chief Executive Officer through September 30, 2005, and thereafter for subsequent one year periods unless either party provides ninety days' written notice of its intention not to renew. During the term of the Fleisher Agreement, Mr. Fleisher will be included on our slate of nominees to be elected to our Board. Under the Fleisher Agreement, Mr. Fleisher will receive a base salary of $650,000 for Fiscal 2003; thereafter his base salary is subject to annual adjustments by our Board or this Committee. For Fiscal 2003, Mr. Fleisher's target bonus is between $650,000 and $975,000; thereafter the Board or this Committee will establish the annual target bonus, and the bonus will be payable based on achievement of specified objectives. Under the Fleisher Agreement, Mr. Fleisher received a grant of 250,000 stock options on October 1, 2002, and will receive additional grants of 250,000 options each on October 1, 2003 and October 1, 2004. These stock options will vest 25% one year after grant and 2.08% per month thereafter, subject to continuous status as an employee or consultant. The number of stock options awarded to Mr. Fleisher was not directly tied to specific measures of corporate performance. However, the value of these stock options to Mr. Fleisher is dependent upon the growth in our stock price between the date of grant and the date of exercise. Other Compensation. Other elements of executive compensation include life insurance and long-term disability insurance programs and participation in our company-wide profit sharing plan under which a specified percentage of operating profit is distributed equally among all employees. Executive officers are eligible for company-wide medical benefits, a supplemental life insurance program, a 401(k) plan under which we provide matching contributions to all participants and a payroll deduction employee stock purchase plan under which participants may purchase our Class A Common Stock at 85% of the lower of the fair market value of our Class A Common Stock at the beginning or end of each six-month offering period (up to a maximum stock value of the lesser of $25,000 per calendar year or 10 percent of salary). COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS (as of March 15, 2003) Maynard G. Webb, Jr. (Chairman) David J. Roux James C. Smith 33

COMPARISON OF TOTAL CUMULATIVE STOCKHOLDER RETURN The following graph compares our Class A Common Stock performance to the performance of Standard & Poor's Stock 400 Index and a Peer Group Index. Our peer group consists of Forrester Research, Inc., Giga Information Group, Inc. and Meta Group, Inc. These companies represent the most significant publicly traded companies that we believe compete with us in our most important line of business: independent research and analysis on information technology, computer hardware, software, communications and related technology industries. There are no publicly traded information technology research companies that also compete with us in our consulting and events businesses. The comparison assumes $100.00 was invested on September 30, 1997 in our Class A Common Stock and in each of the indices, and assumes the reinvestment of dividends, if any. The comparisons in the graph below are provided in response to SEC disclosure requirements and are not intended to forecast or be indicative of future performance of our Class A Common Stock. [PERFORMANCE CHART] DATE GARTNER CLASS A S&P MID CAP 400 PEER INDEX 9/30/1997 100.00 100.00 100.00 9/30/1998 69.58 93.67 121.08 9/30/1999 57.31 117.47 100.32 9/30/2000 41.64 168.14 207.35 9/30/2001 32.41 136.26 146.63 9/30/2002 38.86 127.83 90.67 12/31/2002 44.14 134.86 60.63 34

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS. Based on our review of information on file with the Securities and Exchange Commission and our stock records, the following table provides certain information about beneficial ownership of our Class A and Class B Common Stock as of March 1, 2003 by: (i) each person (or group of affiliated persons) which is known by us to own beneficially more than five percent of our Class A or Class B Common Stock, (ii) each of our directors, (iii) each Named Executive Officer, and (iv) all directors and current executive officers as a group. Except as indicated in the footnotes to this table, the persons named in the table have sole voting and investment power with respect to all shares shown as owned beneficially by them, subject to community property laws where applicable. NUMBER OF PERCENT OF NUMBER OF PERCENT OF NAME OF BENEFICIAL OWNER CLASS A SHARES CLASS A CLASS B SHARES CLASS B ------------------------ -------------- ------- -------------- ------- Silver Lake Partners, L.P. (1) 47,717,570 48.5% -- -- 320 Park Avenue New York, NY 10022 VA Partners, L.L.C. (2) 7,233,600 13.7% 4,256,846 14.3% One Maritime Plaza, Suite 1400, San Francisco, CA 94111 Wellington Management Company, LLP (3) 5,207,353 9.9% -- -- 75 State Street, Boston, MA 02109 Shapiro Capital Management Company, Inc.(4) -- -- 3,642,530 12.2% 3060 Peachtree Road, N.W., Atlanta, GA 30305 First Manhattan Co. (5) -- -- 1,737,479 5.8% 437 Madison Avenue, New York, NY 10022 Reich & Tang Asset Management, LLC (6) -- -- 2,638,000 8.9% 600 Fifth Avenue, New York, N.Y. 10020 High Rock Capital, LLC (7) 28 State Street, BostonA 02109 -- -- 2,193,360 7.4% Farallon Capital Management, L.L.C. et al (8) -- -- 1,551,180 5.2% One Maritime Plaza, Suite 11325 San Francisco, CA 94111 Franklin Resources, Inc. (9) -- -- 1,661,096 5.6% 777 Mariners Island Boulevard, San Mateo, CA 94404 Michael D. Fleisher (10) 1,349,942 2.6% 3,000 * Anne Sutherland Fuchs (11) 34,001 * -- -- William O. Grabe (12) 95,001 * -- -- Max D. Hopper (13) 42,001 * -- -- Glenn H. Hutchins -- -- -- -- Stephen G. Pagliuca (14) 91,501 * -- -- David J. Roux -- -- -- -- Dennis G. Sisco (15) 26,001 * 1,089 * James C. Smith -- -- -- -- Maynard G. Webb, Jr. (16) 25,000 -- -- -- Maureen O'Connell -- -- -- -- Robert E. Knapp (17) 273,348 * -- -- Zachary Morowitz (18) 138,622 * -- -- Steven Tait (19) 171,655 * -- -- All current directors and current executive officers as a group (14 persons) (20) 2,344,467 4.5% 4,089 * * Less than 1% 35

- ---------- (1) See "Item 13. Certain Relationships and Related Party Transactions - Relationship with Silver Lake Partners, L.P." (2) The shares shown as beneficially owned by VA Partners, L.L.C. were reported in its Amended Schedules 13D filed with the SEC on January 27, 2003 (Class A) and February 3, 2003 (Class B). Such Schedules indicate that VA Partners, L.L.C. beneficially owns such shares as general partner or investment manager of ValueAct Capital Partners, L.P., ValueAct Capital Partners II, L.P. and ValueAct Capital International, Ltd. Such Schedules also indicate that such shares are beneficially owned by Jeffrey W. Ubben, George F. Hamel, Jr. and Peter H. Kamin, who are each managing members, principal owners and controlling persons of VA Partners, L.L.C., and directors and principal executive officers of ValueAct Capital International, Ltd. Such Schedules indicate that VA Partners, L.L.C. and the individuals have shared voting and dispositive power over all the shares, but that the other entities have shared voting and dispositive power over the shares held by each. (3) The shares shown as beneficially owned by Wellington Management Company, LLP were reported in its Amended Schedule 13G filed with the SEC on February 12, 2003. Such Schedule indicates that Wellington has shared voting power with respect to 4,276,100 shares and shared dispositive power with respect to all 5,207,353 shares. (4) The shares shown as beneficially owned by Shapiro Capital Management Company, Inc. were reported in its Schedule 13G filed with the SEC on February 6, 2003. (5) The shares shown as beneficially owned by First Manhattan Co. were reported in its Amended Schedule 13G filed with the SEC on February 13, 2003. Such Schedule indicates that First Manhattan Co. has sole voting power and sole dispositive power with respect to 255,875 shares, shared voting power with respect to 1,297,720 shares and shared dispositive power with respect to 1,481,604 shares. (6) The shares shown as beneficially owned by Reich and Tang Asset Management, LLC were reported in its Schedule 13G filed with the SEC on February 6, 2003. Such Schedule indicates that Reich and Tang Asset Management has shared voting and dispositive power with respect to such shares. (7) The shares shown as beneficially owned by High Rock Capital, LLC were reported in its Schedule 13G filed with the SEC on February 7, 2003. Such Schedule indicates that High Rock Capital, LLC has sole voting power with respect to 1,678,500 shares and sole dispositive power with respect to 2,077,460 shares, and High Rock Asset Management LLC has sole voting power and sole dispositive power with respect to 115,900 shares. (8) The shares shown as beneficially owned by Farallon Capital Management, L.L.C. et al were reported in its Schedule 13G filed with the SEC on February 3, 2003. Such Schedule indicates that Farallon Partners, L.L.C. beneficially owns 915,990 of such shares as general partner of Farallon Capital Partners, L.P., Farallon Capital Institutional Partners, L.P., Farallon Capital Institutional Partners II, L.P., Farallon Capital Institutional Partners III, L.P. and Tinicum Partners, L.P., and Farallon Capital Management, L.L.C. beneficially owns 639,190 of such shares held in managed accounts as to which it acts as investment adviser. Such Schedule also indicates that all of the shares are beneficially owned by David I. Cohen, Joseph F. Downes, William F. Duhamel, Richard B. Fried, Monica R. Landry, William F. Mellin, Stephen L. Millham, Thomas F. Steyer and Marck C. Wehrly, who are each managing members of Farallon Partners, L.L.C. and Farallon Capital Management, L.L.C. Such Schedule further indicates that these individuals have shared voting and dispositive power over all the shares, but the limited partnerships have shared voting and dispositive power over the shares held by each. Additionally, such Schedule shows that Farallon Partners, L.L.C. has shared voting and dispositive power over the shares held by the limited partnerships, and Farallon Capital Management, L.L.C. has shared voting and dispositive power over shares held in certain managed accounts. (9) The shares shown as beneficially owned by Franklin Resources, Inc. were reported in its Amended Schedule 13G filed with the SEC on February 14, 2002. Such Schedule indicates that investment advisory subsidiaries, and other affiliates of, Franklin Resources, Inc., have, in the aggregate, sole voting and dispositive power with respect to all 1,661,096 shares. (10) Includes 1,239,500 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (11) Includes 29,001 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (11) Includes 21,001 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (12) Includes 21,001 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (13) Includes 21,001 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (14) Includes 21,001 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003, and includes 10,000 shares of Class A Common Stock that are owned by Mr. Pagliuca indirectly. 36

(15) Includes 5,000 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (17) Includes 268,750 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003, and 4,598 shares of Class A Common Stock that are held by Mr. Knapp indirectly through our 401(k) plan. (18) Includes 111,208 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (18) Includes 184,896 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. (19) Includes 1,922,359 shares of Class A Common Stock issuable upon the exercise of stock options that are exercisable within 60 days of March 1, 2003. SECURITIES AUTHORIZED FOR ISSUANCE UNDER EQUITY COMPENSATION PLANS The following table provides information as of December 31, 2002 regarding compensation plans under which shares of our Class A Common Stock are authorized for issuance: NUMBER OF SECURITIES REMAINING AVAILABLE FOR NUMBER OF SECURITIES FUTURE ISSUANCE UNDER TO BE ISSUED UPON WEIGHTED-AVERAGE EQUITY COMPENSATION EXERCISE OF EXERCISE PRICE OF PLANS (EXCLUDING OUTSTANDING OPTIONS, OUTSTANDING OPTIONS, SECURITIES REFLECTED IN PLAN CATEGORY WARRANTS AND RIGHTS WARRANTS AND RIGHTS THE FIRST COLUMN) ------------- -------------------- -------------------- ------------------------- Equity compensation plans approved by stockholders Employee stock option plans(1) 16,426,934 $14.63 735,590 Employee stock purchase plans(2) 0 N/A 4,125,885 Equity compensation plans not approved by stockholders(3) 20,037,005 $10.01 2,428,952 ---------- ------ --------- TOTAL 36,463,939 $12.10 7,290,427 - ---------- (1) Consists of the 1993 Director Stock Option Plan, 1994 Long Term Option Plan, 1996 Long Term Stock Option Plan and 1998 Long Term Stock Option Plan. (2) Consists of the 1993 Employee Stock Purchase Plan and 2002 Employee Stock Purchase Plan. (3) Consists of the 1999 Stock Option Plan. On February 13, 2003, our stockholders approved the 2003 Long-Term Incentive Plan (the "2003 Plan"). The 2003 Plan replaces the 1993 Director Stock Option Plan, 1994 Long Term Option Plan, 1996 Long Term Stock Option Plan, 1998 Long Term Stock Option Plan and the 1999 Stock Option Plan (the "Existing Plans"). No further awards will be made under the Existing Plans, and any awards outstanding under the Existing Plans will continue to be subject to their respective terms. With the exception of the 1999 Plan, our stockholders have now approved all of our broad-based equity incentive plans. The 1999 Plan permitted our Compensation Committee to grant non-qualified and incentive stock options and other types of awards relating to our Class A Common Stock to eligible employees and to set the terms and conditions of the awards. Directors and executive officers were not eligible to receive grants under this plan. All awards under the 1999 Plan were non-qualified stock options and are fully exercisable in (i) three equal installments in the three years following the date of grant; or (ii) twenty-five percent of the options become exercisable on the first anniversary of the grant date and 2.08% of the options become exercisable monthly thereafter. All awards under the 1999 Plan have a term of ten years, assuming continued employment. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS. RELATIONSHIP WITH SILVER LAKE PARTNERS, L.P. On April 17, 2000, we issued and sold an aggregate of $300 million principal amount of our unsecured 6% Convertible Junior Subordinated Promissory Notes due April 17, 2005 to Silver Lake Partners, L.P. ("Silver Lake") and certain of Silver Lake's affiliates and to Integral Capital Partners IV, L.P. and one of its affiliates. In connection with the issuance of the Notes, we agreed that Silver Lake would recommend two nominees for director and we would include the Silver Lake nominees on our slate of nominees to be elected to our Board. This obligation exists while Silver Lake owns the Notes, or Class A Common Stock that, on an "as converted" basis, represents at least 20 percent of our Class A Common Stock into which the Notes were convertible when they were issued. The Notes first become convertible on April 18, 2003. As of March 31, 2003, if Silver Lake were to convert the Notes into shares, it would own 48.5% of our Class A Common Stock and 37.2% of the combined Class A Common Stock and Class B Common Stock. Mr. Hutchins and Mr. Roux are each a director nominated by Silver Lake. See Note 10 - Debt of the Notes to Consolidated Financial Statements. Mr. Hutchins is a managing member of the general partner of Silver Lake and is a member of some of the affiliates of Silver Lake and receives compensation from those affiliates. Mr. Roux is a managing member of the general partner of Silver Lake and is a member of some of the affiliates of Silver Lake and receives compensation from those affiliates. Silver Lake has contracted to purchase subscription research services from us for the period from September 1, 2002 to February 28, 2004 for $169,756. RELATIONSHIPS WITH OTHER THIRD PARTIES Several of our other directors are employed by companies that purchase our research and consulting services in the ordinary course of their business. During Transition 2002, Bain Capital, Inc. purchased research services for $44,100; Behrman Capital purchased research services for $40,500; eBay, Inc. purchased research services for $16,500; General Atlantic Partners purchased research services for $101,250; and Ameritrade Holding Corporation purchased research services for $30,950. Bain Capital, Inc. has contracted to purchase research services for $176,400 and $132,300 during 2003 and 2004, respectively. Behrman Capital has contracted to purchase research services for $81,000 during 2003. eBay has contracted to purchase research services for $49,500 during 2003. General Atlantic Partners Corporation has contracted to purchase research services for $405,000 and $202,500 during 2003 and 2004, respectively. Ameritrade Holding Corporation has contracted to purchase research services for $123,800 and $92,850 during 2003 and 2004, respectively. LOANS TO EXECUTIVE OFFICERS As of January 1, 2003, there were no outstanding loans to executive officers. On December 17, 2001 we provided a $400,000 term loan to Mr. Tait, our Executive Vice President, Sales and Client Operations, which was repaid in full on or before December 31, 2002 in connection with his planned termination of employment. The interest rate on the loan was 3.97%, compounded annually. The largest aggregate amount of indebtedness outstanding during Transition 2002 was $416,743. ITEM 14. CONTROLS AND PROCEDURES. (a) Evaluation of Disclosure Controls and Procedures. We have established disclosure controls and procedures that are designed to ensure that the information we are required to disclose in our reports filed under the Securities Exchange Act of 1934, as amended (the "Act"), is recorded, processed, summarized and reported in a timely manner. Specifically, these controls and procedures ensure that the information is accumulated and communicated to our executive management team, including our chief executive officer and our chief financial officer, to allow timely decisions regarding required disclosure. 37

Within 90 days prior to the filing of our Transition Report on Form 10-KT for the three month transition period ended December 31, 2002, the Company conducted an evaluation, under the supervision and with the participation of our management, including our chief executive officer and chief financial officer, of the effectiveness and design of our disclosure controls and procedures. Based upon that evaluation, our chief executive officer and chief financial officer have concluded that the Company's disclosure controls and procedures are effective in alerting them in a timely manner to material Company information required to be disclosed by us in reports filed under the Act. (b) Changes in Internal Controls. Subsequent to the date of the evaluation, there have been no significant changes in the Company's internal controls or in other factors that could significantly affect internal controls and procedures, nor were any corrective actions required with regard to significant deficiencies and material weaknesses. PART IV ITEM 15. EXHIBITS, CONSOLIDATED FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K. (a) 1. and 2. Consolidated Financial Statements and Schedules The independent auditors' report, consolidated financial statements and financial statement schedule listed in the Index to Consolidated Financial Statements and Schedule on page 42 hereof are filed as part of this report. All other financial statement schedules not listed in the Index have been omitted because the information required is not applicable or is shown in the financial statements or notes thereto. 3. Exhibits EXHIBIT NUMBER DESCRIPTION OF DOCUMENT ------ ----------------------- 3.1a(6) Amended and Restated Certificate of Incorporation-July 16, 1999. 3.1b(7) Certificate of Amendment of the Restated Certificate of Incorporation-February 1, 2001. 3.1c(4) Certificate of Designation, Preferences and Rights of Series A Junior Participating Preferred Stock and Series B Junior Participating Preferred Stock of the Company-March 1, 2000. 3.2(6) Amended Bylaws, as amended through April 14, 2000. 4.1(7) Form of Certificate for Common Stock, Class A-as of February 2001. 4.2(7) Form of Certificate for Common Stock, Class B-as of February 2001. 4.3(10) Amended and Restated Rights Agreement, dated as of August 31, 2002, between the Company and Mellon Investor Services LLC, as Rights Agent, with related Exhibits. 4.4a(7) Amended and Restated Credit Agreement dated July 17, 2000 by and among the Company and certain financial institutions, including Chase Manhattan Bank in its capacity as a lender and as agent for the lenders. 4.4b(10) Amendment No. 3 to the Amended and Restated Credit Agreement dated as of May 30, 2002. 10.1(1) Form of Indemnification Agreement. 10.2a(5) Securities Purchase Agreement dated as of March 21, 2000 between the Company, Silver Lake Partners, L.P., Silver Lake Technology Investors, L.L.C. and other parties thereto. 38

10.2b(5) Amendment to the Securities Purchase Agreement dated as of April 17, 2000 between the Company, Silver Lake Partners, L.P., Silver Lake Technology Investors, and the other parties thereto. 10.2c(7) Letter Agreement dated September 6, 2001 relating to the Securities Purchase Agreement and 6% Convertible Junior Subordinated Promissory Notes. 10.2d(10) Form of Amended and Restated 6% Convertible Junior Subordinated Promissory Note due April 17, 2005. 10.2e(10) Amended and Restated Securityholders Agreement dated as of July 12, 2002 among the Company, Silver Lake Partners, L.P. and other parties thereto. 10.3a(2) Lease dated December 29, 1994 between Soundview Farms and the Company for premises at 56 Top Gallant Road, 70 Gatehouse Road, and 88 Gatehouse Road, Stamford, Connecticut. 10.3b(3) Lease dated May 16, 1997 between Soundview Farms and the Company for premises at 56 Top Gallant Road, 70 Gatehouse Road, 88 Gatehouse Road and 10 Signal Road, Stamford, Connecticut (amendment to lease dated December 29, 1994, see exhibit 10.3a). 10.4(6)+ 1993 Director Stock Option Plan as amended and restated on April 14, 2000. 10.5(9)+ 2002 Employee Stock Purchase Plan. 10.6(3)+ 1994 Long Term Stock Option Plan, as amended and restated on October 12, 1999. 10.7(3)+ 1998 Long Term Stock Option Plan, as amended and restated on October 12, 1999. 10.8(3)+ 1996 Long Term Stock Option Plan, as amended and restated on October 12, 1999. 10.9(12)+ 1999 Stock Option Plan 10.10(11)+ 2003 Long-Term Incentive Plan 10.11(10)+ Employment Agreement between Michael D. Fleisher and the Company as of October 1, 2002. 10.12(10)+ Employment Agreement between Maureen O'Connell and the Company dated as of October 15, 2002 and effective as of September 23, 2002. 10.13a(6)+ Employment Agreement between Robert E. Knapp and the Company dated as of August 7, 2000. 10.13b(7)+ Addendum No. 1 to Employment Agreement between Robert E. Knapp and the Company as of February 1, 2001. 10.14(8)+ Employment Agreement between Steven Tait and the Company dated as of June 15, 2001. 10.15*+ Employment agreement between Zachary Morowitz and the Company dated as of January 20, 2003. 21.1* Subsidiaries of Registrant. 39

23.1* Independent Auditors' Consent. 24.1 Power of Attorney (see Signature Page). ADDITIONAL EXHIBITS 99.1(13)* Certification of Chief Executive Officer under Section 906 of the Sarbanes-Oxley Act of 2002. 99.2(13)* Certification of Chief Financial Officer under Section 906 of the Sarbanes-Oxley act of 2002. * Filed with this document. + Management compensation plan or arrangement. - ---------- (1) Incorporated by reference from the Company's Registration Statement on Form S-1 (File No. 33-67576), as amended, effective October 4, 1993. (2) Incorporated by reference from the Company's Annual Report on Form 10-K as filed on December 21, 1995. (3) Incorporated by reference from the Company's Annual Report on Form 10-K filed on December 22, 1999. (4) Incorporated by reference from the Company's Form 8-K dated March 1, 2000 as filed on March 7, 2000. (5) Incorporated by reference from the Company's Form 8-K dated April 17, 2000 as filed on April 25, 2000. (6) Incorporated by reference from the Company's Annual Report on Form 10-K as filed on December 29, 2000. (7) Incorporated by reference from the Company's Annual Report on Form 10-K as filed on December 28, 2001. (8) Incorporated by reference from the Company's Form 10-Q as filed on February 13, 2002. (9) Incorporated by reference from the Company's Form S-8 as filed on June 26, 2002. (10) Incorporated by reference from the Company's Annual Report on Form 10-K as filed on December 29, 2002. (11) Incorporated by reference from the Company's Proxy Statement for its annual meeting dated February 13, 2003. (12) Incorporated by reference from the Company's Form S-8 as filed on February 16, 2002. (13) This document is being furnished in accordance with SEC Release Nos. 33-8212 and 34-47551. (b) Reports on Form 8-K The Company filed a Report on Form 8-K on October 13, 2002 reporting the change of the Company's fiscal year end from September 30 to December 31. 40

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULES GARTNER, INC. CONSOLIDATED FINANCIAL STATEMENTS Report by Management .................................................................................................. 42 Independent Auditors' Report .......................................................................................... 43 Consolidated Balance Sheets as of December 31, 2002 and September 30, 2002 and 2001 ................................... 44 Consolidated Statements of Operations for the Three Month Periods Ended December 31, 2002 and 2001 (Unaudited), and the Years Ended September 30, 2002, 2001 and 2000 ........................................... 45 Consolidated Statements of Stockholders' Equity (Deficit) and Comprehensive Income (Loss) for the Three Month Period Ended December 31, 2002 and for Years Ended September 30, 2002, 2001 ........................................... 46 Consolidated Statements of Cash Flows for the Three Month Periods Ended December 31, 2002 and 2001 (Unaudited), and the Years Ended September 30, 2002, 2001 and 2000 ........................................... 47 Notes to Consolidated Financial Statements ............................................................................ 48 Certification Pursuant to Rule 13a-14 of the Securities Exchange Act of 1934 as Adopted Pursuant to Section 302 of the Sarbanes - Oxley Act of 2002 ................................................................................... 73 & 74 Independent Auditors' Report on Consolidated Financial Statement Schedule ............................................. 75 Schedule II--Valuation and Qualifying Accounts for the Three Months Ended December 31, 2002, and the Years Ended September 30, 2002, 2001 and 2000 ................................................................. 76 41

Report by Management Management's Responsibility for Financial Reporting Management has prepared and is responsible for the integrity and objectivity of the consolidated financial statements and related information included in the Transition Report. The consolidated financial statements, which include amounts based on management's best judgments and estimates, were prepared in conformity with generally accepted accounting principles. Financial information elsewhere in this Transition Report is consistent with that in the consolidated financial statements. The Company maintains a system of internal controls designed to provide reasonable assurance at reasonable cost that assets are safeguarded and transactions are properly executed and recorded for the preparation of reliable financial information. The internal control system is augmented with written policies and procedures, an organizational structure providing division of responsibilities, careful selection and training of qualified financial people and a program of periodic audits performed by both internal auditors and independent public accountants. The Audit Committee of the Board of Directors, composed solely of non-employee directors, meets regularly with management, internal auditors and our independent accountants to ensure that each is meeting its responsibilities and to discuss matters concerning internal controls and financial reporting. Both the independent and internal auditors have unrestricted access to the Audit Committee. /s/ Michael D. Fleisher - ---------------------------- Michael D. Fleisher Chairman of the Board and Chief Executive Officer /s/ Maureen E. O'Connell - ---------------------------- Maureen E. O'Connell Chief Financial Officer 42

INDEPENDENT AUDITORS' REPORT The Board of Directors and Stockholders Gartner, Inc.: We have audited the accompanying consolidated balance sheets of Gartner, Inc. and subsidiaries as of December 31, 2002, September 30, 2002 and 2001, and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive income (loss) and cash flows for the three month period ended December 31, 2002, and each of the years in the three-year period ended September 30, 2002. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Gartner, Inc. and subsidiaries as of December 31, 2002, September 30, 2002 and 2001, and the results of their operations and their cash flows for the three month period ended December 31, 2002, and each of the years in the three-year period ended September 30, 2002, in conformity with accounting principles generally accepted in the United States of America. As discussed in Notes 1 and 8, the Company adopted Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" effective October 1, 2001. /s/ KPMG LLP New York, New York February 4, 2003 43

GARTNER, INC. CONSOLIDATED BALANCE SHEETS (IN THOUSANDS, EXCEPT SHARE DATA) December 31, September 30, September 30, 2002 2002 2001 ------------ ------------- ------------- ASSETS Current assets: Cash and cash equivalents ................................................ $ 109,657 $ 124,793 $ 37,128 Marketable equity securities ............................................. -- -- 3,250 Fees receivable, net of allowances of $7,000 at December 31, 2002 and September 30, 2002 and $5,600 at September 30, 2001 ...................... 283,068 264,843 300,306 Deferred commissions ..................................................... 25,016 26,366 34,822 Prepaid expenses and other current assets ................................ 41,524 39,031 70,868 --------- --------- --------- Total current assets .................................................. 459,265 455,033 446,374 Property, equipment and leasehold improvements, net .......................... 71,006 76,161 100,288 Goodwill ..................................................................... 223,860 222,427 216,856 Intangible assets, net ....................................................... 2,254 2,731 5,377 Other assets ................................................................. 71,018 68,498 70,107 --------- --------- --------- Total assets ............................................................. $ 827,403 $ 824,850 $ 839,002 ========= ========= ========= LIABILITIES AND STOCKHOLDERS' DEFICIT Current liabilities: Accounts payable and accrued liabilities ................................. $ 151,990 $ 130,364 $ 137,751 Deferred revenues ........................................................ 305,887 306,978 351,263 Short-term debt .......................................................... -- -- 15,000 --------- --------- --------- Total current liabilities ............................................. 457,877 437,342 504,014 --------- --------- --------- Long-term convertible debt ................................................... 351,539 346,300 326,200 Other liabilities ............................................................ 46,688 46,098 43,306 Stockholders' deficit: Preferred stock: $.01 par value, authorized 5,000,000 shares; none issued or outstanding .. -- -- -- Common stock: $.0005 par value, authorized 166,000,000 shares of Class A Common Stock and 84,000,000 shares of Class B Common Stock; issued 80,106,020 shares of Class A Common Stock (79,986,681 and 77,737,660 at September 30, 2002 and 2001) and 40,689,648 shares of Class B Common Stock at December 31, 2002 and at September 30, 2002 and 2001 ..................... 60 60 59 Additional paid-in capital ................................................... 368,090 366,723 342,216 Unearned compensation, net ................................................... (3,069) (3,467) (5,145) Accumulated other comprehensive loss, net .................................... (11,392) (14,085) (14,961) Accumulated earnings ......................................................... 150,243 164,661 116,083 Treasury stock, at cost, 29,158,443 shares of Class A Common Stock (28,210,725 and 26,621,154 at September 30, 2002 and 2001) and 10,907,120 Shares of Class B Common Stock (10,453,520 and 8,141,820 at September 30, 2002 and 2001) ............................................................... (532,633) (518,782) (472,770) --------- --------- --------- Total stockholders' deficit .............................................. (28,701) (4,890) (34,518) --------- --------- --------- Total liabilities and stockholders' deficit ........................... $ 827,403 $ 824,850 $ 839,002 ========= ========= ========= See Notes to Consolidated Financial Statements. 44

GARTNER, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (IN THOUSANDS, EXCEPT PER SHARE DATA) FOR THE THREE MONTH TRANSITIONAL THREE MONTHS PERIOD ENDED ENDED DECEMBER YEAR ENDED SEPTEMBER 30, DECEMBER 31, 2002 31, 2001 2002 2001 2000 ----------------- -------------- --------- --------- --------- UNAUDITED Revenues: Research ...................................... $ 120,038 $ 129,474 $ 496,403 $ 535,114 $ 509,781 Consulting .................................... 58,098 55,731 273,692 276,292 216,667 Events ........................................ 47,169 59,466 121,991 132,684 108,589 Other ......................................... 4,509 4,724 15,088 18,794 27,414 --------- --------- --------- --------- --------- Total revenues ............................. 229,814 249,395 907,174 962,884 862,451 Costs and expenses: Cost of services and product development ...... 108,600 115,829 403,718 450,471 395,603 Selling, general and administrative ........... 90,306 89,193 345,382 370,096 341,874 Depreciation .................................. 11,146 9,924 42,504 40,873 27,839 Amortization of intangibles ................... 482 502 1,949 12,367 13,004 Other charges ................................. 32,166 -- 17,246 46,563 -- --------- --------- --------- --------- --------- Total costs and expenses ................... 242,700 215,448 810,799 920,370 778,320 --------- --------- --------- --------- --------- Operating (loss) income ........................... (12,886) 33,947 96,375 42,514 84,131 Net gain (loss) on sale of investments ............ -- 792 787 (640) 29,630 Net (loss) gain from minority-owned investments ... (1,688) 79 (2,365) (26,817) (775) Interest income ................................... 635 511 1,845 1,616 3,936 Interest expense .................................. (5,942) (5,604) (22,869) (22,391) (24,900) Loss on debt extinguishment ....................... -- -- -- -- (2,881) Other expense, net ................................ (141) (428) (170) (3,674) (722) --------- --------- --------- --------- --------- (Loss) income from continuing operations before income taxes ................................... (20,022) 29,297 73,603 (9,392) 88,419 (Benefit) provision for income taxes ............. (5,604) 10,254 25,025 (9,172) 35,295 --------- --------- --------- --------- --------- (Loss) income from continuing operations .......... (14,418) 19,043 48,578 (220) 53,124 Discontinued operation, net of taxes: Loss from discontinued operation ............... -- -- -- (26,059) (27,578) Loss on disposal of discontinued operation ..... -- -- -- (39,924) -- --------- --------- --------- --------- --------- Loss from discontinued operation ........... -- -- -- (65,983) (27,578) Net (loss) income ................................. $ (14,418) $ 19,043 $ 48,578 $ (66,203) $ 25,546 ========= ========= ========= ========= ========= Net (loss) income per share: Basic: (Loss) income from continuing operations ...... $ (0.18) $ 0.23 $ 0.58 $ (0.00) $ 0.61 Loss from discontinued operation ........... -- -- -- (0.30) (0.31) Loss on disposal of discontinued operation . -- -- -- (0.47) -- --------- --------- --------- --------- --------- Net (loss) income .......................... $ (0.18) $ 0.23 $ 0.58 $ (0.77) $ 0.30 ========= ========= ========= ========= ========= Diluted: (Loss) income from continuing operations ... $ (0.18) $ 0.17 $ 0.47 $ (0.00) $ 0.60 Loss from discontinued operation ........... -- -- -- (0.30) (0.31) Loss on disposal of discontinued operation . -- -- -- (0.47) -- --------- --------- --------- --------- --------- Net (loss) income .......................... $ (0.18) $ 0.17 $ 0.47 $ (0.77) $ 0.29 ========= ========= ========= ========= ========= Weighted average shares outstanding: Basic ......................................... 81,379 83,883 83,586 85,862 86,564 ========= ========= ========= ========= ========= Diluted ....................................... 81,379 129,578 130,882 85,862 89,108 ========= ========= ========= ========= ========= See Notes to Consolidated Financial Statements. 45

GARTNER, INC. CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) AND COMPREHENSIVE INCOME (LOSS) (IN THOUSANDS, EXCEPT SHARE DATA) ADDITIONAL UNEARNED PREFERRED COMMON PAID-IN COMPENSATION, STOCK STOCK CAPITAL NET --------- ------ ---------- ------------- Balance at September 30, 1999 ................................. $ -- $58 $ 314,829 $(8,280) Net income .................................................... -- -- -- -- Foreign currency translation adjustments ...................... -- -- -- -- Net unrealized gain on marketable investments, Net of tax benefit of $12,084 ................................. -- -- -- -- Comprehensive income ................................. -- -- -- -- Issuance of 1,379,306 shares of Class A Common Stock upon exercise of stock options .................................................. -- 1 8,091 -- Issuance from treasury stock of 394,279 shares of Class A Common Stock for purchases by employees ................................... -- -- 5,008 -- Tax benefits of stock transactions with employees ................................................ -- -- 4,179 -- Net share settlement of 155,792 shares of Class A Common Stock on forward purchase agreement ....................................... -- -- -- -- Net cash settlement paid on forward purchase agreement ................................................ -- -- (8,200) -- Restricted stock net of forfeitures of 27,500 shares of Class A Common Stock .......................................... -- -- (719) 719 Acquisition of 2,493,500 shares of Class A and 2,006,700 shares of Class B Common Stock ................. -- -- -- -- Increase in carrying value of Jupiter Media Metrix ................................................... -- -- 8,321 -- Issuance of 2,074 shares of Class A Common Stock issued for services rendered ....................... -- -- 42 -- Option to purchase subsidiary shares .......................... -- -- 1,000 -- Return of 37,013 shares of Class A Common Stock related to acquisitions ............................ -- -- (723) -- Issuance of subsidiary stock related to an acquisition ............................................. -- -- 2,000 -- Amortization of unearned compensation ......................... -- -- -- 1,110 ---- --- --------- ------- Balance at September 30, 2000 ................................. -- 59 333,828 (6,451) Net loss ...................................................... -- -- -- -- Foreign currency translation adjustments ...................... -- -- -- -- Change in net unrealized loss on marketable investments, net of tax benefit of $12,811 ................................. -- -- -- -- Comprehensive loss ................................... -- -- -- -- Issuance of 592,832 shares of Class A Common Stock upon exercise of stock options ..................... -- -- 3,650 -- Issuance from treasury stock of 769,085 shares of Class A Common Stock for purchases by employees ................................... -- -- 5,374 -- Tax benefits of stock transactions with employees ................................................ -- -- 1,331 -- Net settlement paid of 491,789 shares of Class A Common Stock and $64 on forward purchase agreement ....................................... -- -- (73) -- Acquisition of 4,144,666 shares of Class A and 12,088 shares of Class B Common Stock ................... -- -- -- -- Elimination of minority interest from sale of discontinued operation ........................... -- -- (2,056) -- Issuance of subsidiary stock upon exercise of stock options ... -- -- 56 -- Compensation from modification of stock options related to employee terminations ..................................... -- -- 261 -- Amortization of unearned compensation ......................... -- -- -- 1,151 Issuance of 81,290 shares of Class A Common Stock upon earnout of restricted shares and forfeiture of unvested restricted share awards ............ -- -- (155) 155 ---- --- --------- ------- Balance at September 30, 2001 ................................. -- 59 342,216 (5,145) Net income .................................................... -- -- -- -- Foreign currency translation adjustments ...................... -- -- -- -- Change in net unrealized loss on marketable investments, net of tax benefit of $630 .................................... -- -- -- -- Comprehensive income ................................. -- -- -- -- Issuance of 1,989,049 shares of Class A Common Stock upon exercise of stock options ..................... -- 1 17,730 -- Issuance from treasury stock of 560,861 shares of Class A Common Stock for purchases by employees ................................... -- -- 3,400 -- Tax benefits of stock transactions with employees ................................................ -- -- 2,280 -- Acquisition of 2,153,400 shares of Class A and 2,311,700 shares of Class B Common Stock ................ -- -- -- -- Issuance of 3,159 shares of Class A Common Stock for directors compensation .......................... -- -- 55 -- Compensation from modification of stock options related to employee terminations ..................................... -- -- 1,403 -- Amortization of unearned compensation ......................... -- -- -- 1,317 Issuance of 81,613 shares of Class A Common Stock upon earnout of restricted shares and forfeiture of unvested restricted share awards ............ -- -- (361) 361 ---- --- --------- ------- Balance at September 30, 2002 ................................. -- 60 366,723 (3,467) Net loss ...................................................... -- -- -- -- Foreign currency translation adjustments ...................... -- -- -- -- Change in net unrealized loss on marketable investments, net of tax benefit of $17 .................... -- -- -- -- Comprehensive loss ................................... -- -- -- -- Issuance of 131,343 shares of Class A Common Stock upon exercise of stock options ..................... -- -- 1,011 -- Issuance from treasury stock of 750 shares of Class A Common Stock for purchases by employees ................................... -- -- 5 -- Tax benefits of stock transactions with Employees ................................................ -- -- (199) -- Acquisition of 963,117 shares of Class A Common Stock and 453,600 shares of Class B Common Stock .................................................. -- -- -- -- Issuance of 7,319 shares of Class A Common Stock for directors compensation .......................... -- -- 82 -- Compensation from modification of stock options related to employee terminations .......................... -- -- 601 -- Amortization of unearned compensation ......................... -- -- -- 265 Issuance of 16,667 shares of Class A Common Stock upon earnout of restricted shares ................... -- -- (133) 133 ---- --- --------- ------- Balance at December 31, 2002 .................................. $ -- $60 $ 368,090 $(3,069) ==== === ========= ======= ACCUMULATED OTHER TOTAL COMPREHENSIVE STOCKHOLDERS' INCOME ACCUMULATED TREASURY EQUITY (LOSS) NET EARNINGS STOCK (DEFICIT) ------------- ----------- -------- ------------- Balance at September 30, 1999 ................................. $ (3,830) $ 156,740 $(385,031) $ 74,486 Net income .................................................... -- 25,546 -- 25,546 Foreign currency translation adjustments ...................... (11,667) -- -- (11,667) Net unrealized gain on marketable investments, Net of tax benefit of $12,084 ................................. 15,496 -- -- 15,496 -------- Comprehensive income ................................. -- -- -- 29,375 Issuance of 1,379,306 shares of Class A Common Stock upon exercise of stock options .................................................. -- -- -- 8,092 Issuance from treasury stock of 394,279 shares of Class A Common Stock for purchases by employees ................................... -- -- 8 5,016 Tax benefits of stock transactions with employees ................................................ -- -- -- 4,179 Net share settlement of 155,792 shares of Class A Common Stock on forward purchase agreement ....................................... -- -- -- -- Net cash settlement paid on forward purchase agreement ................................................ -- -- -- (8,200) Restricted stock net of forfeitures of 27,500 shares of Class A Common Stock .......................................... -- -- -- -- Acquisition of 2,493,500 shares of Class A and 2,006,700 shares of Class B Common Stock ................. -- -- (49,877) (49,877) Increase in carrying value of Jupiter Media Metrix ................................................... -- -- -- 8,321 Issuance of 2,074 shares of Class A Common Stock issued for services rendered ....................... -- -- -- 42 Option to purchase subsidiary shares .......................... -- -- -- 1,000 Return of 37,013 shares of Class A Common Stock related to acquisitions ............................ -- -- (1) (724) Issuance of subsidiary stock related to an acquisition ............................................. -- -- -- 2,000 Amortization of unearned compensation ......................... -- -- -- 1,110 -------- --------- --------- -------- Balance at September 30, 2000 ................................. (1) 182,286 (434,901) 74,820 Net loss ...................................................... -- (66,203) -- (66,203) Foreign currency translation adjustments ...................... 1,627 -- -- 1,627 Change in net unrealized loss on marketable investments, net of tax benefit of $12,811 ................................. (16,587) -- -- (16,587) -------- Comprehensive loss ................................... -- -- -- (81,163) Issuance of 592,832 shares of Class A Common Stock upon exercise of stock options ..................... -- -- -- 3,650 Issuance from treasury stock of 769,085 shares of Class A Common Stock for purchases by employees ................................... -- -- 15 5,389 Tax benefits of stock transactions with employees ................................................ -- -- -- 1,331 Net settlement paid of 491,789 shares of Class A Common Stock and $64 on forward purchase agreement ....................................... -- -- 9 (64) Acquisition of 4,144,666 shares of Class A and 12,088 shares of Class B Common Stock ................... -- -- (37,893) (37,893) Elimination of minority interest from sale of discontinued operation ........................... -- -- -- (2,056) Issuance of subsidiary stock upon exercise of stock options ... -- -- -- 56 Compensation from modification of stock options related to employee terminations ..................................... -- -- -- 261 Amortization of unearned compensation ......................... -- -- -- 1,151 Issuance of 81,290 shares of Class A Common Stock upon earnout of restricted shares and forfeiture of unvested restricted share awards ............ -- -- -- -- -------- --------- --------- -------- Balance at September 30, 2001 ................................. (14,961) 116,083 (472,770) (34,518) Net income .................................................... -- 48,578 -- 48,578 Foreign currency translation adjustments ...................... (69) -- -- (69) Change in net unrealized loss on marketable investments, net of tax benefit of $630 .................................... 945 -- -- 945 -------- Comprehensive income ................................. -- -- -- 49,454 Issuance of 1,989,049 shares of Class A Common Stock upon exercise of stock options ..................... -- -- 5 17,736 Issuance from treasury stock of 560,861 shares of Class A Common Stock for purchases by employees ................................... -- -- 1,030 4,430 Tax benefits of stock transactions with employees ................................................ -- -- -- 2,280 Acquisition of 2,153,400 shares of Class A and 2,311,700 shares of Class B Common Stock ................ -- -- (47,047) (47,047) Issuance of 3,159 shares of Class A Common Stock for directors compensation .......................... -- -- -- 55 Compensation from modification of stock options related to employee terminations ..................................... -- -- -- 1,403 Amortization of unearned compensation ......................... -- -- -- 1,317 Issuance of 81,613 shares of Class A Common Stock upon earnout of restricted shares and forfeiture of unvested restricted share awards ............ -- -- -- -- -------- --------- --------- -------- Balance at September 30, 2002 ................................. (14,085) 164,661 (518,782) (4,890) Net loss ...................................................... -- (14,418) -- (14,418) Foreign currency translation adjustments ...................... 2,668 -- -- 2,668 Change in net unrealized loss on marketable investments, net of tax benefit of $17 .................... 25 -- -- 25 -------- Comprehensive loss ................................... -- -- -- (11,725) Issuance of 131,343 shares of Class A Common Stock upon exercise of stock options ..................... -- -- 26 1,037 Issuance from treasury stock of 750 shares of Class A Common Stock for purchases by employees ................................... -- -- 3 8 Tax benefits of stock transactions with Employees ................................................ -- -- -- (199) Acquisition of 963,117 shares of Class A Common Stock and 453,600 shares of Class B Common Stock .................................................. -- -- (13,880) (13,880) Issuance of 7,319 shares of Class A Common Stock for directors compensation .......................... -- -- -- 82 Compensation from modification of stock options related to employee terminations .......................... -- -- -- 601 Amortization of unearned compensation ......................... -- -- -- 265 Issuance of 16,667 shares of Class A Common Stock upon earnout of restricted shares ................... -- -- -- -- -------- --------- --------- -------- Balance at December 31, 2002 .................................. $(11,392) $ 150,243 $(532,633) $(28,701) ======== ========= ========= ======== See Notes to Consolidated Financial Statements. 46

GARTNER, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (IN THOUSANDS) FOR THE THREE FOR THE THREE MONTH MONTHS TRANSITIONAL ENDED PERIOD ENDED DECEMBER 31, YEAR ENDED SEPTEMBER 30, DECEMBER 31, 2002 2001 2002 2001 2000 ----------------- -------------- --------- -------- --------- UNAUDITED Operating activities: Net (loss) income ................................. $ (14,418) $ 19,043 $ 48,578 $(66,203) $ 25,546 Adjustments to reconcile net (loss) income to cash provided by operating activities of continuing operations: Loss from discontinued operation .................. -- -- -- 65,983 27,578 Depreciation ...................................... 11,146 9,924 42,504 40,873 27,839 Amortization of intangibles ....................... 482 502 1,949 12,367 13,004 Non-cash compensation ............................. 866 300 2,720 1,151 2,151 Tax benefit associated with employee exercise of stock options ..................................... (199) 502 2,280 1,331 4,179 Provision for doubtful accounts ................... 2,329 1,913 9,119 5,037 4,256 Deferred tax (benefit) expense .................... (7,383) 822 4,066 (34,973) (10,159) Net loss (gain) on sale of investments ............ -- (792) (787) 640 (29,630) Net loss (gain) from minority-owned investments ... 1,688 (79) 2,365 26,817 775 Accretion of interest and amortization of debt issuance costs .................................... 5,734 5,420 22,116 20,802 9,520 Non-cash charges associated with impairment of long-lived assets ................................. 659 -- 1,424 18,888 -- Net gain from sale of business .................... -- -- (493) -- -- Loss on debt extinguishment ....................... -- -- -- -- 2,881 Acquisition-related tax benefit applied to reduce goodwill .......................................... -- -- -- 158 966 Changes in assets and liabilities, excluding effects of acquisitions and discontinued operation: Fees receivable ................................... (16,077) (18,048) 31,180 19,634 (51,633) Deferred commissions .............................. 1,616 (4,940) 9,046 11,902 (16,552) Prepaid expenses and other current assets ......... 1,129 13,408 26,069 (26,039) (4,500) Other assets ...................................... (673) 1,424 1,930 (2,559) (11,245) Accounts payable and accrued liabilities .......... 19,937 815 (7,628) 13,147 72,362 Deferred revenues ................................. (5,683) (23,310) (50,886) (35,488) 36,993 --------- -------- --------- -------- --------- Cash provided by operating activities .................. 1,153 6,904 145,552 73,468 104,331 --------- -------- --------- -------- --------- Investing activities: Payments for businesses acquired (excluding cash acquired) ......................................... -- (679) (4,537) (12,011) (115,162) Proceeds from sale of investments ................. -- -- 6,025 14,437 91,516 Proceeds from sale of business .................... -- -- 239 -- -- Payments for investments .......................... -- -- (1,508) -- (20,427) Addition of property, equipment, leasehold improvements and capitalized software ............. (5,866) (4,381) (19,639) (57,546) (54,565) Net proceeds from sale of discontinued operation .. -- -- -- 10,501 -- --------- -------- --------- -------- --------- Cash used in investing activities ...................... (5,866) (5,060) (19,420) (44,619) (98,638) --------- -------- --------- -------- --------- Financing activities: Proceeds from the exercise of stock options ....... 1,037 5,283 17,736 3,706 8,092 Proceeds from Employee Stock Purchase Plans ....... 8 3 4,430 5,389 5,016 Net cash settlement on forward purchase agreement . (13,880) -- -- (64) (8,200) Purchases of treasury stock ....................... -- (1,047) (47,047) (37,893) (49,877) Proceeds from issuance of debt .................... -- -- -- 15,000 420,000 Payments on debt .................................. -- (15,000) (15,000) -- (370,000) Capitalized payments for debt issuance costs ...... -- -- (238) (5,000) (3,993) --------- -------- --------- -------- --------- Cash (used in) provided by financing activities ........ (12,835) (10,761) (40,119) (18,862) 1,038 --------- -------- --------- -------- --------- Net (decrease) increase in cash and cash equivalents ... (17,548) (8,917) 86,013 9,987 6,731 Cash used by discontinued operation .................... -- -- -- (34,203) (30,096) Effect of exchange rates on cash and cash equivalents .. 2,412 (780) 1,652 (354) (3,831) Cash and cash equivalents, beginning of period ......... 124,793 37,128 37,128 61,698 88,894 --------- -------- --------- -------- --------- Cash and cash equivalents, end of period ............... $ 109,657 $ 27,431 $ 124,793 $ 37,128 $ 61,698 ========= ======== ========= ======== ========= Supplemental disclosures of cash flow information: Cash paid during the period for: Interest .......................................... $ 159 $ 245 $ 753 $ 1,589 $ 14,964 Income taxes paid, net of refunds received. The September 30, 2002 amount is net of $26,650 of refunds and December 31, 2001 amount is net of $9,061 of refunds ................................. $ 5,105 $ (5,242) $ (7,614) $ 14,729 $ 13,685 Supplemental schedule of non-cash investing and financing activities: Stock issued by Company and subsidiary in connection with acquisitions ...................... $ -- $ -- $ -- $ -- $ 2,000 Option to purchase subsidiary shares issued by Company ........................................... $ -- $ -- $ -- $ -- $ 1,000 See Notes to Consolidated Financial Statements. 47

GARTNER, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1--SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES BASIS OF PRESENTATION. On October 30, 2002, the Company announced that the Board of Directors approved a change of the Company's fiscal year end from September 30 to December 31, effective January 1, 2003. This change resulted in a three-month transitional period ending December 31, 2002. References to Transition 2002, unless otherwise indicated, refer to the three-month transitional period ended December 31, 2002. References to Fiscal 2002, Fiscal 2001 and Fiscal 2000, unless otherwise indicated, are to the respective fiscal year period from October 1 through September 30. The unaudited financial information for the three months ended December 31, 2001 is presented for comparative purposes. Certain prior year amounts have been reclassified to conform to the current year presentation. PRINCIPLES OF CONSOLIDATION. The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries. All significant intercompany transactions and balances have been eliminated. Investments in companies in which the Company owns less than 50% but has the ability to exercise significant influence over operating and financial policies are accounted for using the equity method. All other investments for which the Company does not have the ability to exercise significant influence are accounted for under the cost method of accounting. The results of operations for acquisitions of companies accounted for using the purchase method have been included in the Consolidated Statements of Operations beginning on the closing date of acquisition. REVENUE AND COMMISSION EXPENSE RECOGNITION. The Company typically enters into annually renewable subscription contracts for research products. Revenue from research products is deferred and recognized ratably over the applicable contract terms. The majority of research contracts are billable upon signing, absent special terms granted on a limited basis from time to time. All research contracts are non-cancelable and non-refundable, except for government contracts that have a 30-day cancellation clause but have not produced material cancellations to date. With the exception of certain government contracts which permit termination and contracts with special billing terms, it is the Company's policy to record the entire amount of the contract that is billable as a fee receivable at the time the contract is signed, which represents a legally enforceable claim, and a corresponding amount as deferred revenue. For those government contracts that permit termination, the Company bills the client the full amount billable under the contract but only records a receivable equal to the earned portion of the contract. In addition, the Company only records deferred revenue on these government contracts when cash is received. Deferred revenue attributable to government contracts was $29.3 million, $28.9 million and $24.5 million at December 31, 2002, September 30, 2002 and September 31, 2001, respectively. In addition, at December 31, 2002 and September 30, 2002, the Company had not recognized receivables or deferred revenues relating to government contracts that permit termination of $4.7 million and $7.7 million, respectively, which had been billed but not yet collected. The Company records the commission obligation related to research contracts upon the signing of the contract and amortizes the corresponding deferred commission expense over the contract period in which the related revenues are earned. Consulting revenues, primarily derived from consulting, measurement and strategic advisory services (paid one-day analyst engagements), are recognized as work is delivered and as services are provided and are evaluated on a contract by contract basis. Events revenue is deferred and recognized upon the completion of the related symposium, conference or exhibition. In addition, the Company defers certain costs directly related to events and expenses these costs in the period during which the related symposium, conference or exhibition occurs. The Company's policy is to defer only those costs, primarily prepaid site and production services costs, which are incremental and are directly attributable to a specific event. Other costs of organizing and producing the Company's events, primarily Company personnel and non-event specific expenses, are expensed in the period incurred. At the end of each fiscal quarter, management assesses on an event-by-event basis whether expected direct costs of producing a scheduled event will exceed expected revenues. If such costs are expected to exceed revenues, the Company records the expected loss in the period determined. Other revenues includes software licensing fees which are recognized when a signed non-cancelable software license exists, delivery has occurred, collection is probable, and the Company's fees are fixed or determinable. Revenue from software maintenance is deferred and recognized ratably over the term of each maintenance agreement, which is typically twelve months. CASH AND CASH EQUIVALENTS. All highly liquid investments with original maturities of three months or less are classified as cash equivalents. The carrying value of these investments approximates fair value based upon their short-term maturity. Investments with maturities of more than three months are classified as marketable securities. INVESTMENTS IN EQUITY SECURITIES. The Company accounts for its investments in publicly traded equity securities under Statement of Financial Accounting Standards ("SFAS") No. 115, "Accounting for Certain Investments in Debt and Equity Securities. These investments, which meet the criteria for classification as available for sale, are recorded at fair value and are included as Marketable Equity Securities on the Consolidated Balance Sheets given the Company's ability and intent to sell such investments within a one year period. Unrealized gains and losses on these marketable investments are recorded, net of tax, as a component of Accumulated other comprehensive income (loss), net within the Stockholders' equity (deficit) section of the Consolidated Balance Sheets. Realized gains and losses are recorded in Net gain (loss) from sale of investments within the Consolidated Statements of Operations. The cost of equity 48

securities sold is based on specific identification. The Company assesses the need to record impairment losses on investments and records such losses when the impairment of an investment is determined to be other than temporary in nature. In making this assessment, the Company considers the significance and duration of the decline in value and the valuation of comparable companies operating in the Internet and technology sectors. The impairment factors the Company evaluates may change in subsequent periods, since the entities underlying these investments operate in a volatile business environment. In addition, these entities may require additional financing to meet their cash and operational needs; however, there can be no assurance that such funds will be available to the extent needed at terms acceptable to the entities, if at all. These impairment losses are reflected in Net loss from minority-owned investments within the Consolidated Statements of Operations. Investments for which the Company does not have the ability to exercise significant influence are accounted for under the cost method of accounting. Accordingly, these investments are carried at the lower of cost or net realizable value and are included in Other assets in the Consolidated Balance Sheets (see Note 5 - Investments). The equity method is used to account for investments in entities that are not majority-owned and that the Company does not control but does have the ability to exercise significant influence. PROPERTY, EQUIPMENT AND LEASEHOLD IMPROVEMENTS. Property, equipment and leasehold improvements are stated at cost less accumulated depreciation and amortization. Property and equipment are depreciated using the straight-line method over the estimated useful lives of the assets. Leasehold improvements are amortized using the straight-line method over the shorter of the estimated useful lives of the assets or the remaining term of the related leases. SOFTWARE DEVELOPMENT COSTS. The Company capitalizes certain computer software development costs and enhancements after the establishment of technological feasibility, limited to the net realizable value of the software product, and ceases capitalization when the software product is available for general release to clients. Until these products reach technological feasibility, all costs related to development efforts are charged to expense. Once technological feasibility has been determined, additional costs incurred in development, including coding, testing, and documentation, are capitalized. Amortization of software development costs is provided on a product-by-product basis over the estimated economic life of the software, generally two years, using the straight-line method. Amortization of capitalized computer software development costs begins when the products are available for general release to customers. Additionally, the Company capitalizes certain costs incurred to purchase or to create and implement internal use software. Periodic reviews are performed to ensure that unamortized capitalized software development costs remain recoverable from future revenue. GOODWILL AND INTANGIBLE ASSETS. Intangible assets include non-compete agreements, trademarks and tradenames. Goodwill represents the excess of the purchase price of acquired businesses over the estimated fair value of the tangible and identifiable intangible net assets acquired. Effective October 1, 2001, the Company adopted early SFAS No. 142, "Goodwill and Other Intangible Assets." SFAS No. 142 eliminates goodwill amortization upon adoption and requires an initial assessment for goodwill impairment within six months after initial adoption and at least annually thereafter. No goodwill amortization was recognized during Transitional 2002 or during the fiscal year ended September 30, 2002. The Company completed its initial transitional goodwill impairment assessment in the second fiscal quarter of 2002 and determined that there was no impairment of goodwill and no impairment charge to be recorded as a cumulative effect of a change in accounting principle in accordance with SFAS No. 142. Non-compete agreements are being amortized on a straight-line basis over the period of the agreement ranging from two to five years. Tradenames are being amortized on a straight-line basis over their estimated useful lives ranging from nine to twelve years. In addition, no impairment was recognized as a result of the Company's annual evaluation. IMPAIRMENT OF LONG-LIVED ASSETS AND INTANGIBLE ASSETS. The Company reviews long-lived assets and intangible assets other than goodwill for impairment whenever events or changes in circumstances indicate that the carrying amount of the respective asset may not be recoverable. Such evaluation may be based on a number of factors including current and projected operating results and cash flows, changes in management's strategic direction as well as other economic and market variables. Management's policy regarding long-lived assets and intangible assets other than goodwill is to evaluate the recoverability of these assets by determining whether the balance can be recovered through undiscounted future operating cash flows. Should events or circumstances indicate that the carrying value might not be recoverable based on undiscounted future operating cash flows, an impairment loss would be recognized. The amount of impairment, if any, is measured based on the difference between projected discounted future operating cash flows using a discount rate reflecting the Company's average cost of funds and the carrying value of the asset (see Note 6 -- Other Charges). FOREIGN CURRENCY TRANSLATION. All assets and liabilities of foreign subsidiaries are translated into U.S. dollars at fiscal year-end exchange rates. The resulting translation adjustments are recorded as foreign currency translation adjustments, as a component of Accumulated other comprehensive income (loss) within the Stockholders' equity (deficit) section of the Consolidated Balance Sheets. Income and expense items are translated at average exchange rates for the year. Currency transaction gains or losses arising from transactions denominated in currencies other than the functional currency are included in results of operations within Other expense, net within the Consolidated Statements of Operations. INCOME TAXES. Deferred tax assets and liabilities are recognized based on differences between the book and tax basis of assets and liabilities using presently enacted tax rates. The provision for income taxes is the sum of the amount of income tax paid or payable for the year as determined by applying the provisions of enacted tax laws to taxable income for that year and the net changes during the year 49

in deferred tax assets and liabilities. Undistributed earnings of subsidiaries outside of the U.S. amounted to approximately $41 million as of December 31, 2002 and will either be indefinitely reinvested or remitted substantially free of U.S. tax. Accordingly, no material provision has been made for taxes that may be payable upon remittance of such earnings, nor is it practicable to determine the amount of any liability. The Company credits additional paid-in capital for realized tax benefits arising from stock transactions with employees. The tax benefit on a nonqualified stock option is equal to the tax effect of the difference between the market price of the Company's common stock on the date of exercise and the exercise price. FAIR VALUE OF FINANCIAL INSTRUMENTS. The Company's financial instruments include cash and cash equivalents, fees receivable, accounts payable, and accruals which are short-term in nature. The carrying amounts of these financial instruments approximate their fair value. Investments in publicly traded equity securities are valued based on quoted market prices. Investments in equity securities that are not publicly traded are valued at the lower of cost or net realizable value, which approximates fair market value. Long-term convertible debt consists of 6% convertible subordinated notes (see Note 10--Debt). Although there were no amounts outstanding at December 31, 2002 under a senior revolving credit facility, the carrying amount of any such borrowings would approximate fair value as the rates of interest on the revolving credit facility approximate current market rates of interest for similar instruments with comparable maturities. CONCENTRATIONS OF CREDIT RISK. Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, marketable equity securities and fees receivable. Concentrations of credit risk with respect to fees receivable are limited due to the large number of clients comprising the client base and their dispersion across many different industries and geographic regions. USE OF ESTIMATES. The preparation of consolidated financial statements in conformity with generally accepted accounting principles in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities and disclosures, if any, of contingent assets and liabilities at the dates of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates. Estimates are used when accounting for such items as allowance for doubtful accounts, investments, depreciation, amortization, income taxes and certain accrued liabilities. RECENTLY ISSUED ACCOUNTING STANDARDS. In April 2002, Statement of Financial Accounting Standards No. 145, "Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections" ("SFAS No. 145") was issued. FASB Statement No. 4 required all gains and losses from the extinguishment of debt to be reported as extraordinary items and Statement No. 64 related to the same matter. FAS 145 requires gains and losses from certain debt extinguishment to not be reported as extraordinary items when the use of debt extinguishment is part of the risk management strategy. Statement No. 44 was issued to establish transitional requirements for motor carriers relative to intangible assets. Since those transitions are completed, Statement No. 44 is no longer applicable. SFAS No. 145 also amends Statement No. 13 requiring sale-leaseback accounting for certain lease modifications. SFAS No. 145 is effective for fiscal years beginning after May 15, 2002 (fiscal 2003 for Gartner). The provisions relating to sale-leaseback are effective for transactions after May 15, 2002. We adopted SFAS No. 145 in Transition 2002. Accordingly, the extraordinary loss from the extinguishment of debt of $2.9 million or $(0.02) per share in fiscal 2000 was reclassified to continuing operations. In July 2002, Statement of Financial Accounting Standards No. 146, "Accounting for Costs Associated with Exit or Disposal Activities" ("SFAS 146") was issued. This Statement addresses financial accounting and reporting for costs associated with exit or disposal activities and nullifies Emerging Issues Task Force Issue ("EITF") 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." The principle difference between SFAS 146 and EITF 94-3 relates to the timing of liability recognition. Under SFAS 146, a liability for a cost associated with an exit or disposal activity is recognized when the liability is incurred. Under EITF 94-3, a liability for an exit cost was recognized at the date of an entity's commitment to an exit plan. The provisions of SFAS 146 are effective for exit or disposal activities that are initiated after December 31, 2002. In December 2002, Statement of Financial Accounting Standards No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure" ("SFAS 148") was issued. SFAS 148 amends SFAS No. 123, "Stock-Based Compensation" ("SFAS 123"), to provide alternative methods of transition for an entity that voluntarily changes to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS 148 amends the disclosure requirements of SFAS 123 to require prominent disclosure in both annual and interim financial statements about the effects on reported net income of an entity's method of accounting for stock-based employee compensation. The disclosure provisions of SFAS 148 are effective for fiscal years ending after December 15, 2002 and have been incorporated into these financial statements and accompanying footnotes. The following are the pro forma net income (loss) and net income (loss) per share for Transition 2002 and for Fiscal 2002, 2001, and 2000 had compensation cost for the Company's stock-based compensation plans been determined based on the fair value at the grant date for grants under those plans (in thousands, except per share data): 50

FOR THE THREE MONTH TRANSITIONAL PERIOD ENDED YEAR ENDED SEPTEMBER 30, DECEMBER 31, 2002 2002 2001 2000 ----------------- ---- ---- ---- Net income (loss) As reported $ (14,418) $ 48,578 $ (66,203) $ 25,546 Pro forma $ (19,532) $ 20,230 $ (106,370) $ (3,325) Net income (loss) per diluted Share As reported $ (0.18) $ 0.47 $ (0.77) $ 0.29 Pro forma $ (0.24) $ 0.25 $ (1.24) $ (0.04) The fair value of the Company's stock plans used to compute pro forma net income (loss) and diluted per share disclosures is the estimated fair value at grant date using the Black-Scholes option pricing model. The following weighted-average assumptions were utilized for stock options granted or modified: DECEMBER 31, YEAR ENDED SEPTEMBER 30, 2002 2002 2001 2000 ---- ---- ---- ---- Expected life (in years) 3.4 3.5 3.1 3.1 - 5.2 Expected volatility 47% 50% 65% 44% Risk free interest rate 2.2% 3.2% 3.2% 5.76% - 6.08% Expected dividend yield 0.00% 0.00% 0.00% 0.00% The weighted average fair values of the Company's stock options granted in Transition 2002 and Fiscal 2002, 2001 and 2000 are $2.93, $3.67, $3.77 and $6.63, respectively. 2--BUSINESS ACQUISITIONS FISCAL 2002 On June 10, 2002, the Company acquired the remaining 49.9% of People3, Inc., a leading authority on IT human capital. People3 has been integrated with the Company's consulting segment. Prior to this acquisition, the Company owned 50.1% of People3 and consolidated its assets and liabilities and results of operations with those of the Company. Revenues in Fiscal 2002 were approximately $6.9 million. The purchase price was $3.9 million, of which $0.2 million was allocated to non-compete agreements, $0.3 million was allocated to database-related assets and $3.4 million was allocated to goodwill. The non-compete agreements are being amortized over the three-year non-compete agreement. The database-related assets are being amortized over their estimated useful life of five years. During Fiscal 2002, the Company completed additional acquisitions for total consideration of approximately $0.7 million, of which $0.1 million was allocated to tangible assets, $0.8 million was allocated to goodwill, $0.2 million was allocated to non-compete agreements and $0.4 million was allocated to liabilities assumed. The non-compete agreements are being amortized over the five-year non-compete agreement. FISCAL 2001 On October 2, 2000, the Company acquired all of the assets and assumed the liabilities of Solista Global LLC ("Solista") for approximately $9.0 million in cash. Solista is a provider of strategic consulting services that merge technology and business expertise to help clients build strategies for the digital world. The acquisition was accounted for by the purchase method and the purchase price was allocated to the assets acquired and the liabilities assumed, based upon estimated fair values at the date of the acquisition. The excess purchase price over the fair value of amounts assigned to the net tangible assets acquired was approximately $6.5 million, of which $6.0 million was allocated to goodwill. In addition, $0.5 million of the purchase price was allocated to non-compete agreements which are being amortized over three years. See Note 8 - Intangible Assets, Net. During Fiscal 2001, the Company completed additional acquisitions for consideration of $3.0 million in cash. The largest of these was the acquisition of an Events business for approximately $2.6 million. FISCAL 2000 On December 10, 1999, the Company acquired all of the assets and assumed the liabilities of Rendall and Associates, Inc. ("Rendall") for $12.0 million in cash. Rendall provides strategic planning advice, feasibility and competitive analysis and research on the telecommunications market, technologies, regulation and public policies. Additionally, Rendall provides technical expertise in broadband 51

technologies. The acquisition was accounted for by the purchase method and the purchase price was allocated to the assets acquired and the liabilities assumed, based upon estimated fair values at the date of the acquisition. The excess purchase price over the fair value of amounts assigned to the net tangible assets acquired was approximately $11.1 million, of which $9.9 million was allocated to goodwill. In addition, $1.2 million of the purchase price was allocated to a non-compete agreement, which is being amortized over 5 years. On November 30, 1999, the Company acquired all the outstanding shares of Computer Financial Consultants Limited ("CFC") for $16.0 million in cash. CFC provides senior executives in IT and purchasing with assistance intended to enhance the procurement of IT related products and services. The acquisition was accounted for by the purchase method and the purchase price was allocated to the assets acquired and the liabilities assumed, based upon estimated fair values at the date of the acquisition. The excess purchase price over the fair value of amounts assigned to the net tangible assets acquired was approximately $11.6 million, of which $11.0 million was allocated to goodwill. In addition, $0.6 million of the purchase price was allocated to a non-compete agreement, which is being amortized over 5 years. During Fiscal 2000, the Company completed additional acquisitions for consideration of $87.1 million in cash and a $1.0 million note payable, including the acquisition of TechRepublic for $75.8 million (see Note 3 - Discontinued Operation). 3--DISCONTINUED OPERATION On July 2, 2001, the Company sold its subsidiary, TechRepublic, to CNET for approximately $23.5 million in cash and common stock of CNET, before reduction for certain termination benefits of $3.9 million. The gross proceeds were $14.3 million in cash and 755,058 shares of CNET common stock, which had a fair market value of $12.21 per share on July 2, 2001. The Consolidated Financial Statements of the Company have been restated to reflect the disposition of the TechRepublic segment as a discontinued operation in accordance with APB Opinion No. 30. Accordingly, revenues, costs and expenses, assets, liabilities, and cash flows of TechRepublic have been excluded from the respective captions in the Consolidated Statements of Operations, Consolidated Balance Sheets and Consolidated Statements of Cash Flows, and have been reported through the date of disposition as "Loss from discontinued operation," "Net assets of discontinued operation," and "Net cash used by discontinued operation," for all periods presented. During Fiscal 2001, the Company recorded a pre-tax loss of $66.4 million ($39.9 million after tax) to recognize the loss on the sale. This pre-tax loss includes a write-down of $42.4 million of assets, primarily goodwill, to net realizable value, operating losses through the date of sale of $6.5 million, severance and related benefits of $8.3 million, and other sale-related costs and expenses, including costs associated with the closure of facilities, of $9.2 million. Summarized financial information for the discontinued operation is as follows (in thousands): Statements of Operations Data Year Ended September 30, 2001 2000 -------- -------- Revenues $ 12,368 $ 4,077 ======== ======== Loss before income taxes $(32,574) $(35,199) (Benefit) for income taxes (6,515) (7,621) -------- -------- Loss from discontinued operation, net $(26,059) $(27,578) ======== ======== Loss on disposal before income taxes $(66,436) $ -- (Benefit) for income taxes (26,512) -- -------- -------- Loss on disposal of discontinued operation, net $(39,924) $ -- ======== ======== 4--NET GAIN (LOSS) ON SALE OF INVESTMENTS During Fiscal 2002, the Company sold 748,118 shares of CNET for $6.0 million resulting in a pre-tax gain of $0.8 million. During Fiscal 2001, the Company sold its remaining 1,922,795 shares of Jupiter Media Metrix ("Jupiter") for net cash proceeds of $7.5 million at an average price of $3.91 per share for a pre-tax loss of $5.6 million. In addition the Company received additional stock distributions from its investment in SI Venture Associates, LLC ("SI I"), and SI Venture Fund II, LP ("SI II"). During Fiscal 2001, the Company sold a portion of the shares received from SI I and SI II, and other securities, for net cash proceeds of $6.9 million for a pre-tax gain of $5.0 million. 52

On June 30, 2000, the Company sold its 8% investment in NETg, Inc. ("NETg") for $36.0 million in cash to an affiliate of Harcourt, Inc. resulting in a pre-tax loss of approximately $6.6 million. The Company received the cash proceeds on July 7, 2000. In addition, the Company recorded an additional loss in connection with a negotiated settlement of a joint venture agreement associated with the sale of GartnerLearning for approximately $6.7 million. On October 7, 1999, Jupiter completed its initial public offering at $21.00 per share of common stock. Upon completion of Jupiter's initial public offering, the Company owned 4,028,503 shares of Jupiter's outstanding common stock. The change in the Company's proportionate share of Jupiter's equity resulted in the Company's write-up of the investment by approximately $15.4 million and increases in deferred tax liability and additional paid-in capital of approximately $7.1 million and $8.3 million, respectively. During fiscal 2000, the Company's ownership interest decreased below 20% of Jupiter's outstanding common stock. Because the Company had concluded it no longer exercised significant influence over Jupiter, it changed its method of accounting for this investment from the equity method to the cost method. During the year ended September 30, 2000, the Company sold 1,995,950 shares for net cash proceeds of $55.5 million at an average price of $27.81 per share for a pre-tax gain of $42.9 million. In September 2000, Jupiter merged with Media Metrix, Inc., creating Jupiter. Jupiter shareholders received 0.946 shares of Jupiter for each share of Jupiter that they owned. At the date of the merger, the Company owned 2,032,553 shares of the former Jupiter, which were exchanged for shares of Jupiter. 5--INVESTMENTS A summary of the Company's investments in marketable equity securities and other investments at December 31, 2002 and at September 30, 2002 and 2001 is as follows (in thousands): As of December 31, 2002: Gross Gross Unrealized Unrealized Fair Cost Gains Losses Value ------- ---- ------- ------- Other investments $10,921 -- $ (202) $10,719 ------- ---- ------- ------- Total $10,921 -- $ (202) $10,719 ======= ==== ======= ======= As of September 30, 2002: Gross Gross Unrealized Unrealized Fair Cost Gains Losses Value ------- ---- ------- ------- Other investments $12,921 -- $ (244) $12,677 ------- ---- ------- ------- Total $12,921 -- $ (244) $12,677 ======= ==== ======= ======= As of September 30, 2001: Gross Gross Unrealized Unrealized Fair Cost Gains Losses Value ------- ---- ------- ------- Marketable equity securities available for sale $ 5,287 $ 2 $(2,039) $ 3,250 Other investments 15,030 426 (208) 15,248 ------- ---- ------- ------- Total $20,317 $428 $(2,247) $18,498 ======= ==== ======= ======= CNET Shares At September 30, 2001, marketable equity securities were comprised of 755,058 shares of CNET received in connection with the sale of TechRepublic, which has a fair value of $12.21 per share, or $9.2 million on July 2, 2001, the closing date. Subsequent to the closing, the market value of the CNET shares declined substantially; accordingly, in the fourth quarter of Fiscal 2001, the Company recorded a $3.9 million impairment charge in net loss from minority-owned investments, representing an other than temporary decline in market value of the CNET common stock. At September 30, 2001, these shares were reflected in the Consolidated Balance Sheets at their fair market value of $3.3 million after giving effect to an additional $2.0 million of unrealized losses. During Fiscal 2002, 748,118 shares of CNET were sold for $6.0 million at an average price per share of $8.05 resulting in a pre-tax gain of $0.8 million. The remaining 6,940 CNET shares were written off for a loss of $49 thousand. SI and Other Investments - Related Party In addition to equity securities owned directly through SI I, a wholly owned affiliate, the Company also owns 34% of SI II. Both entities are venture capital funds engaged in making investments in early to mid-stage IT-based or Internet-enabled companies. Both entities are managed by SI Services Company, L.L.C., an entity controlled by the Company's former Chairman of the Board, who continues as an employee and Chairman Emeritus of the Company, and certain of the Company's former officers and employees. Management fees incurred for SI Services Company, L.L.C. are approximately $1.2 million per year. In addition, the Company provides access to research and the use of certain office space at no cost to SI Services Company, LLC. The Company had a total original investment commitment to SI I and SI II of $10.0 million and $30.0 million, respectively. The commitment to SI I was fully funded in prior years. Of the $30.0 million commitment to SI II, $5.9 million remained unfunded at December 31, 2002 and September 30, 2002 and may be called by SI at any time. 53

Other investments is comprised of investments in SI I, SI II and cost-based investments. The carrying value of the Company's investments held by SI I and SI II were $2.3 million and $3.7 million, respectively, at December 31, 2002. The carrying value of other cost-based investments was $4.7 million at December 31, 2002 and September 30, 2002 and 2001. The other cost-based investments represent the Company's 9% investment in Trusecure Corporation, a company that provides internet security assurance through awareness and continuous certification of products and systems. Trusecure's revenues were $29 million for the year ended December 31, 2001. The Company sells certain Trusecure services. The revenue recognized on Trusecure services sold by the Company was $0.8 million in Transition 2002 and 2001 and $3.7 million, $1.2 million and $0.2 million in Fiscal 2002, 2001 and 2000, respectively. The Company's share of equity gains in SI I and SI II was $0.01 million for Transition 2002 and 2001 and $0.2 million for Fiscal 2002. The Company's share of equity losses was $0.3 million and $0.5 million for the fiscal years ended September 30, 2001 and 2000, respectively. During Transition 2002, the Company recognized impairment losses of $1.7 million. These impairment losses related to equity securities owned through SI I and SI II for other than temporary declines in the value of certain investments are reflected in "Net loss from minority-owned investments" in the Consolidated Statements of Operations. During the fiscal year ended September 30, 2002, the Company recognized impairment losses of $2.5 million, in connection with the Company's decision to actively pursue the sale of the investments held in the SI funds. During Fiscal 2001, the Company recognized impairment losses of $26.5 million. The Company made an assessment of the carrying value of its investments and determined that certain investments were in excess of their fair value due to the significance and duration of the decline and due to the valuation of comparable companies operating in the Internet and technology sectors. The impairment factors the Company evaluated may change in subsequent periods, since the entities underlying these investments operate in a volatile business environment. In addition, these entities may require additional financing to meet their cash and operational needs; however, there can be no assurance that such funds will be available to the extent needed at terms acceptable to the entities, if at all. This could result in additional material non-cash impairment charges in the future. 6--OTHER CHARGES During Transition 2002, the Company recorded other charges of $32.2 million. Of these charges, $13.3 million relates to costs and losses associated with the elimination and reduction of excess facilities, principally leased facilities and ongoing lease costs and losses associated with sub-lease arrangements. In addition, approximately $18.9 million of these charges are associated with the Company's workforce reduction and are for employee termination severance payments and related benefits. This workforce reduction has resulted in the elimination of 175 positions, or approximately 4% of the Company's workforce, and the payment of $6.9 million of termination benefits during Transition 2002. During Fiscal 2002, the Company recorded other charges of $17.2 million. Of these charges, $10.0 million relates to costs and losses associated with the elimination of excess facilities, principally leased facilities and ongoing lease costs and losses associated with sub-lease arrangements. In addition, approximately $5.8 million of these charges are associated with the Company's workforce reduction announced in January 2002 and are for employee termination severance payments and related benefits. This workforce reduction has resulted in the elimination of approximately 100 positions, or approximately 2% of the Company's workforce, and the payment of $5.3 million of termination benefits during Fiscal 2002. The remaining $1.4 million relates to the impairment of certain database-related assets. During Fiscal 2001, the Company recorded other charges of $46.6 million. Of these charges, $24.8 million are associated with the Company's workforce reduction announced in April 2001. This workforce reduction has resulted in the elimination of 383 positions, or approximately 8% of the Company's workforce, and the payment of $6.4 million and $18.2 million of termination severance payments and related benefits during Fiscal 2002 and 2001, respectively. Approximately $14.3 million of the other charges are associated with the write-down of goodwill and other long-lived assets to net realizable value as a result of the Company's decision to discontinue certain unprofitable products, and $7.5 million of the charge is associated primarily with the write-off of internally developed systems in connection with the launch of gartner.com and seat-based pricing. At December 31, 2002, $11.7 million of the aggregate termination benefits relating to the workforce reductions remain to be paid, primarily in the quarters ended March 31 and June 30, 2003. The Company is funding these costs out of operating cash flows. Following is a reconciliation of the other charges recorded in Transition 2002, Fiscal 2002, and Fiscal 2001 (in thousands): 54

Accrued Accrued liability at Additions in liability at September transition Non-cash December 30, 2002 period charges Payments 31, 2002 -------- -------- -------- -------- ------- Facilities reductions $ 4,088 $ 13,267 $ (659) $ (760) $15,936 Workforce reductions: Fiscal 2001 234 -- -- (139) 95 Fiscal 2002 424 -- -- (187) 237 Transition 2002 -- 18,899 (601)(1) (6,907) 11,391 ------- -------- -------- -------- ------- Total $ 4,746 $ 32,166 $ (1,260) $ (7,993) $27,659 ======= ======== ======== ======== ======= Accrued Accrued liability at liability at September Additions in Non-cash September 30, 2001 Fiscal 2002 charges Payments 30, 2002 -------- ----------- -------- -------- ------- Facilities reductions $ -- $ 10,014 $ (2,663) $ (3,263) $ 4,088 Workforce reductions: Fiscal 2001 6,599 -- -- (6,365) 234 Fiscal 2002 -- 5,808 (120)(1) (5,264) 424 Asset impairment -- 1,424 (1,424) -- -- ------- -------- -------- -------- ------- Total $ 6,599 $ 17,246 $ (4,207) $(14,892) $ 4,746 ======= ======== ======== ======== ======= Accrued Accrued liability at liability at September Additions in Non-cash September 30, 2000 Fiscal 2001 charges Payments 30, 2001 -------- ----------- -------- -------- ------- Workforce reductions: $ -- $ 24,780 $ -- $(18,181) $ 6,599 Asset impairment and other costs -- 21,783 (18,888) (2,895) -- ------- -------- -------- -------- ------- Total $ -- $ 46,563 $(18,888) $(21,076) $ 6,599 ======= ======== ======== ======== ======= 7--PROPERTY, EQUIPMENT AND LEASEHOLD IMPROVEMENTS, NET Property, equipment and leasehold improvements, less accumulated depreciation and amortization consist of the following (in thousands): September 30, Useful December Life (Years) 31, 2002 2002 2001 ----------- --------- --------- --------- Computer equipment and software 2-3 $ 132,708 $ 128,795 $ 117,062 Furniture and equipment 3-8 39,432 39,381 49,040 Leasehold improvements 2-15 37,703 37,510 39,758 --------- --------- --------- 209,843 205,686 205,860 Less - accumulated depreciation and amortization (138,837) (129,525) (105,572) --------- --------- --------- $ 71,006 $ 76,161 $ 100,288 ========= ========= ========= At December 31, 2002 and 2001, and September 30, 2002 and 2001, capitalized development costs for internal use software were $15.1 million, $31.5 million, $15.6 million and $27.3 million, respectively, net of accumulated amortization of $27.9 million, $25.7 million, $27.4 million and $24.7 million, respectively. Amortization of capitalized internal software development costs totaled $4.4 - ---------- (1) The non-cash charges for Transition 2002 and Fiscal 2002 workforce reductions result from the establishment of a new measurement date for certain stock options upon the modification of their exercise term. 55

million and $4.9 million during Transition 2002 and Transition 2001, respectively, and $15.7 million, $14.3 million and $7.2 million in Fiscal 2002, 2001 and 2000, respectively. 8--INTANGIBLE ASSETS, NET Effective October 1, 2001, the Company adopted early SFAS No. 142, "Goodwill and Other Intangible Assets." SFAS No. 142 eliminates goodwill amortization upon adoption and requires an initial assessment for goodwill impairment within six months after initial adoption and at least annually thereafter. Accordingly, no goodwill amortization was recognized during Transition 2002 and Fiscal 2002. The Company completed its initial transitional goodwill impairment assessment in the second quarter of Fiscal 2002 and determined that there was no impairment of goodwill and no impairment charge to be recorded as a cumulative effect of a change in accounting principle in accordance with SFAS No. 142. Our next annual impairment assessment will be completed in the second quarter of Fiscal 2003. The following table reconciles the reported net income (loss) and income (loss) per share from continuing operations to the respective pro forma amount adjusted to exclude goodwill amortization. FOR THE THREE MONTH TRANSITIONAL PERIOD ENDED YEAR ENDED SEPTEMBER 30, DECEMBER 31, 2002 2002 2001 2000 ----------------- ---- ---- ---- In thousands, except per share (LOSS) INCOME FROM CONTINUING OPERATIONS: Reported (loss) income from continuing operations (14,418) $ 48,578 $ (220) $ 53,124 Add back: Goodwill amortization, net of taxes -- -- 8,396 8,985 ---------- ---------- ---------- ---------- Adjusted (loss) income from continuing operations (14,418) $ 48,578 $ 8,176 $ 62,109 ========== ========== ========== ========== BASIC (LOSS) INCOME PER SHARE FROM CONTINUING OPERATIONS: Reported (loss) income from continuing operations $ (0.18) $ 0.58 $ (0.00) $ 0.61 Add back: Goodwill amortization, net of taxes -- -- 0.10 0.11 ---------- ---------- ---------- ---------- Adjusted (loss) income from continuing operations $ (0.18) $ 0.58 $ 0.10 $ 0.72 ========== ========== ========== ========== DILUTED (LOSS) INCOME PER SHARE FROM CONTINUING OPERATIONS: Reported (loss) income from continuing operations $ (0.18) $ 0.47 $ (0.00) $ 0.60 Add back: Goodwill amortization, net of taxes -- -- 0.09 0.10 ---------- ---------- ---------- ---------- Adjusted (loss) income from continuing operations $ (0.18) $ 0.47 $ 0.09 $ 0.70 ========== ========== ========== ========== 56

Included in the Company's balance sheet as of December 31, 2002, and as of September 30, 2002 and 2001 are the following categories of acquired intangible assets (in thousands). December 31, 2002 Amortization Accumulated Period (Years) Gross cost amortization Net ---------- ------------ --- Goodwill Research $154,007 $(30,246) $123,761 Consulting 76,068 (8,657) 67,411 Events 33,607 (3,001) 30,606 Other 2,580 (498) 2,082 -------- -------- -------- Total goodwill 266,262 (42,402) 223,860 Intangible assets with finite lives Non-compete agreements 2 - 5 12,910 (11,157) 1,753 Trademarks and tradenames 9 - 12 1,808 (1,307) 501 -------- -------- -------- Total $280,980 $(54,866) $226,114 ======== ======== ======== September 30, 2002 Amortization Accumulated Period (Years) Gross cost amortization Net ---------- ------------ --- Goodwill Research $152,609 $(30,042) $122,567 Consulting 75,712 (8,631) 67,081 Events 33,699 (3,001) 30,698 Other 2,579 (498) 2,081 -------- -------- -------- Total goodwill 264,599 (42,172) 222,427 Intangible assets with finite lives Non-compete agreements 2 - 5 12,829 (10,648) 2,181 Trademarks and tradenames 9 - 12 1,804 (1,254) 550 -------- -------- -------- Total $279,232 $(54,074) $225,158 ======== ======== ======== September 30, 2001 Amortization Accumulated Period (Years) Gross cost amortization Net ---------- ------------ --- Goodwill Research $149,887 $(29,750) $120,137 Consulting 72,962 (8,742) 64,220 Events 33,419 (3,001) 30,418 Other 2,579 (498) 2,081 -------- -------- -------- Total goodwill 258,847 (41,991) 216,856 Intangible assets with finite lives Non-compete agreements 2 - 5 12,567 (8,948) 3,619 Trademarks and tradenames 9 - 12 3,442 (1,684) 1,758 -------- -------- -------- Total $274,856 $(52,623) $222,233 ======== ======== ======== Amortization related to intangible assets with finite lives was $0.5 million for Transition 2002 and 2001 and $1.9 million, $2.8 million and $3.4 million for Fiscal 2002, 2001 and 2000, respectively. In accordance with SFAS No. 142, the Company reassessed the useful lives of all other intangible assets. There were no changes to such lives and there are no expected residual values associated with these intangible assets. Non-compete agreements are amortized over the term of the individual contracts, generally two to five years, and trademarks and tradenames are amortized over a period of nine to twelve years. 57

Estimated future amortization expense for the next five years is as follows (in thousands): Year ended December 31, ----------------------- 2003 $1,228 2004 $ 624 2005 $ 181 2006 $ 87 2007 $ 29 9--ACCOUNTS PAYABLE AND ACCRUED LIABILITIES Accounts payable and accrued liabilities consist of the following (in thousands): September 30, December 31, 2002 2002 2001 -------- -------- -------- Taxes payable $ 19,973 $ 22,955 $ 25,628 Payroll and related benefits payable 37,829 43,114 35,529 Commissions payable 15,919 14,504 19,987 Accounts payable 7,576 12,829 14,509 Other charges (see Note 6) 27,659 4,746 6,599 Other accrued liabilities 43,034 32,216 35,499 -------- -------- -------- $151,990 $130,364 $137,751 ======== ======== ======== 10--DEBT On July 16, 1999, the Company entered into an unsecured Credit Agreement with JPMorgan Chase Bank, as administrative agent for the participating financial institutions thereunder, providing for a maximum of $500.0 million of credit facilities, consisting of a $350.0 million term loan and a $150.0 million senior revolving credit facility. On February 25, 2000, the Company modified certain financial and other covenants to permit the issuance of convertible debt. Loans under the revolving facility were to be available for five years maturing on July 16, 2004, subject to certain customary conditions on the date of any such loan. On July 17, 2000, the Company entered into a second amendment to the Credit Agreement. Under this amendment, the Company agreed to refinance all existing indebtedness and to repay in full and terminate the term loans drawn under the existing Credit Agreement. At December 31, 2002, the Company had a senior revolving credit facility, as amended, totaling a maximum aggregate principal amount of up to $200.0 million of which $0.0 million was outstanding. In connection with the extinguishment of the $350.0 million term loan, the Company wrote off $1.7 million, net of the related tax benefit of $1.2 million, of deferred debt issuance costs in the fourth quarter of fiscal 2000. At December 31, 2002 and September 30, 2002, there were no amounts outstanding under the revolving credit facility. At September 30, 2001, $15.0 million was outstanding under the revolving credit facility. A commitment fee of 0.30% to 0.50% is paid on the unused revolving credit amount. Pursuant to certain financial covenants of the revolving credit facility, the Company had $58.7 million of available borrowings at December 31, 2002. These covenants are primarily based on financial results and other measures such as contract value. The weighted average interest rate on borrowings, which were only outstanding during October and November of 2001, was 3.6% for the year ended September 30, 2002. The weighted average interest rate on borrowings was 6.8% for the year ended September 30, 2001. On April 17, 2000, the Company issued in a private placement transaction, $300.0 million of 6% convertible subordinated notes (the "convertible notes") to Silver Lake Partners, L.P. ("Silver Lake") and certain of Silver Lake's affiliates. The convertible notes mature in April 2005 and accrue interest at 6% per annum. Interest accrues semi-annually by a corresponding increase in the face amount of the convertible notes commencing September 15, 2000. Accordingly, $51.5 million has been added to the face amount of the convertible notes' balance outstanding as of December 31, 2002. As part of the transaction, two Silver Lake representatives were elected to the Company's ten-member Board of Directors. The Company also granted to Silver Lake the right to acquire 5% of any Company subsidiary that is spun off or spun out at 80% of the initial public offering price. The Company valued the option at $1.0 million, which was recorded as a discount to the convertible notes, and is being amortized to interest expense over the five-year term. On April 18, 2000, $200.0 million of the proceeds were used to pay down term loan borrowings under the Credit Agreement with JPMorgan Chase Bank. The Company incurred $7.9 million of transaction and advisory fees related to the transaction. These fees were accounted for as debt issuance costs and are being amortized over the five-year term of the debt using the effective interest method. 58

The convertible notes were originally convertible into shares of the Company's Class A Common Stock, commencing April 17, 2003, at an initial price of $15.87 per share. In accordance with the original terms of the note, on the first anniversary date of issuance of the convertible notes, April 17, 2001, the conversion price was adjusted, or reset, to be equal to the lower of the initial conversion price of $15.87 per share, or the average closing price over the thirty trading day period ending April 17, 2001 if less than $14.43, a price equal to a 10% premium to the average closing price over that same period. On April 17, 2001, the conversion price was reduced to $7.45 per share. The number of shares of Class A Common Stock issuable upon conversion of the notes as of December 31, 2002 was 47.3 million shares with a total market value of $434.7 million, using the Company's December 31, 2002 market price of $9.20 per share. On or after April 17, 2003, subject to satisfaction of certain customary conditions, the Company may redeem all of the convertible notes for cash provided that (1) the average closing price of the Class A Common Stock for the twenty consecutive trading days immediately preceding the date the redemption notice is given equals or exceeds 150% of the adjusted conversion price of $7.45 per share, and (2) the closing price of the Class A Common Stock on the trading day immediately preceding the date the redemption notice is given also equals or exceeds 150% of the adjusted conversion price. The redemption price is the face amount of the notes plus all accrued interest. If the Company initiates the redemption, Silver Lake has the option of receiving payment in cash, stock, or a combination of cash and stock. Commencing on April 18, 2003, Silver Lake may elect to convert all or a portion of the notes to stock. If Silver Lake initiates the conversion, the Company has the option of redeeming all such notes for cash at a price based on the number of shares into which the notes would be converted and the market price on the date the notice of conversion is given. On the maturity date, April 17, 2005, the Company must satisfy any remaining notes for cash. The Company issues letters of credit in the ordinary course of business. At December 31, 2002, the Company had outstanding letters of credit with JPMoragan Chase Bank for $1.2 million, The Bank of New York for $2.0 million and with others for $0.1 million. 11--COMMITMENTS AND CONTINGENCIES The Company leases various facilities, furniture and computer equipment under operating lease arrangements expiring between 2003 and 2025. Future minimum annual payments under non-cancelable operating lease agreements at December 31, 2002 are as follows (in thousands): Year Ended December 31, ----------------------- 2003 $ 30,500 2004 23,470 2005 20,487 2006 17,369 2007 16,726 Thereafter 105,811 -------- Total minimum lease payments $214,363 ======== Rental expense for operating leases was $7 million for Transition 2002 and $27.6 million, $26.9 million, and $22.4 million for the fiscal years ended September 30, 2002, 2001 and 2000, respectively. The Company has commitments with one company for printing equipment, which expires during 2005. The minimum obligation under the agreement is $.9 million in the aggregate. The Company is involved in legal proceedings and litigation arising in the ordinary course of business. The Company believes the outcome of all current proceedings, claims and litigation will not have a material effect on the Company's financial position or results of operations when resolved in a future period. 12--STOCKHOLDERS' EQUITY (DEFICIT) CAPITAL STOCK. Class A Common Stock and Class B Common Stock stockholders are entitled to one vote per share on all matters to be voted by stockholders and vote together as a single class, other than with respect to the election of directors. Class A Common Stock stockholders are entitled to one vote per share on the election of Class A directors, which constitute no more than 20% of the directors, and Class B Common Stock stockholders are entitled to one vote per share on the election of Class B directors, which constitute at least 80% of the directors. STOCK OPTION PLANS. The Company's 1991 Stock Option Plan expired on April 25, 2001. As a result, as of December 31, 2002 and September 30, 2002, no options were available for future grant under this plan. 59

In January 1993, the Company adopted the 1993 Director Option Plan, a stock option plan for directors, and reserved an aggregate of 1,200,000 shares of Class A Common Stock for issuance under this plan. The plan currently provides for the automatic grant of 15,000 options to purchase shares of Class A Common Stock to each non-employee director upon first becoming an outside director and the automatic grant of an option to purchase an additional 7,000 shares of Class A Common Stock annually based on continuous service as an outside director. The exercise price of each option granted under the plan is equal to the fair market value of the Class A Common Stock at the date of grant. Options granted are subject to yearly vesting over a three-year period after the date of grant. Non-employee directors are also compensated in common stock equivalents payable under this plan. At December 31, 2002 and September 30, 2002 and 2001, 363,447, 384,995 and 420,738 options were available for grant, respectively. In October 1994, the Board of Directors and stockholders of the Company approved the adoption of a Long-Term Stock Option Plan and the reservation of an aggregate of 6,560,000 shares of Class A Common Stock for issuance thereunder. The purpose of the plan is intended to provide to senior personnel long-term equity participation in the Company as an incentive to promote the long-term success of the Company. The exercise price of each option granted under the plan is equal to the fair market value of the Class A Common Stock at the date of grant. Prior to 2001, options granted under the plan vest and become fully exercisable five years following the date of grant, based on continued employment, and have a term of ten years from the date of grant assuming continued employment. Vesting and exercisability accelerates upon achievement of certain financial performance targets determined by the Board of Directors. If the financial performance targets are met for the year of grant in accordance with parameters as set by the Board at its sole discretion, 25% of the shares granted become exercisable on the first anniversary date following the date of grant and, if cumulative financial performance targets are met for both the first and second years following the date of grant, a second 25% become exercisable three years following the date of grant. If cumulative financial performance targets are met for all three years following the date of grant, a third 25% become exercisable on the fourth anniversary date following the date of grant and the final 25% become exercisable on the fifth anniversary following the date of grant. Based on cumulative performance through December 30, 2002, 1,181,800 shares were exercisable on December 31, 2002. An additional 197,208 shares, not subject to accelerated vesting, were exercisable on December 31, 2002. Options granted in Fiscal 2001, Fiscal 2002 and Transition 2002 under the 1994 plan vest over four years, with 25% vesting after one year and the remaining 75% vesting monthly over the next three years. At December 31, 2002 and September 30, 2002 and 2001, 30,250, 30,250 and 419,250 options were available for grant, respectively. In October 1996, the Company adopted the 1996 Long Term Stock Option Plan. Under the terms of the plan, the Board of Directors may grant non-qualified and incentive options, entitling employees to purchase shares of the Company's common stock at the fair market value at the date of option grant. A total of 1,800,000 shares of Class A Common Stock was reserved for issuance under this plan. Prior to 2002, all options granted under the plan vest and become fully exercisable six years following the date of grant, based on continued employment, and have a term of ten years from the date of grant assuming continued employment. Prior to 2002, vesting and exercisability accelerates upon achievement of certain financial performance targets determined by the Board of Directors. If financial performance targets are met in the year of grant in accordance with parameters as set by the Board at its sole discretion, 25% of the shares granted become exercisable on the third anniversary date following the date of grant. If cumulative financial performance targets are met for both the first and second years following the date of grant, a second 25% become exercisable three years following the date of grant. If financial performance targets are met cumulatively for all three years following the date of grant, a third 25% become exercisable on the fourth anniversary date following the date of grant and the final 25% become exercisable on the fifth anniversary following the date of grant. Based on cumulative performance for 1997 to 1999, 692,000 options were exercisable on December 31, 2002. No additional acceleration of vesting is possible. Options granted in fiscal 2002 and the transitional period ended December 31, 2002 under the 1996 plan vest over four years, with 25% vesting after one year and the remaining 75% vesting monthly over the next three years. An additional 184,042 shares not subject to accelerated vesting, were exercisable on December 31, 2002. At December 31, 2002 and September 30, 2002 and 2001, 13,042, 568,458 and 952,125 options to purchase common stock were available for grant, respectively. In October 1998, the Company adopted the 1998 Long Term Stock Option Plan. Under the terms of the plan, the Board of Directors may grant non-qualified and incentive options, entitling employees to purchase shares of the Company's common stock at the fair market value at the date of option or restricted stock awards. A total of 2,500,000 shares of Class A Common Stock was reserved for issuance under this plan. Options currently granted under the plan generally vest and become fully exercisable six years following the date of grant, based on continued employment, and have a term of ten years from the date of grant assuming continued employment. Vesting and exercisability accelerates upon achievement of certain financial performance targets determined by the Board of Directors. If financial performance targets are met in the year of grant in accordance with parameters as set by the Board at its sole discretion, 25% of the shares granted become exercisable on the third anniversary date following the date of grant. If cumulative financial performance targets are met for both the first and second years following the date of grant, a second 25% become exercisable three years following the date of grant. If financial performance targets are met cumulatively for all three years following the date of grant, a third 25% become exercisable on the fourth anniversary date following the date of grant and the final 25% become exercisable on the fifth anniversary following the date of grant. Based on cumulative performance through December 31, 2002, no vesting has accelerated. Options granted since September 30, 1999 vest over four years, with 25% vesting after one year and the remaining 75% vesting monthly over the next three years. At December 31, 2002 and September 30, 2002 and 2001, 328,851, 1,024,344 and 838,509 options to purchase common stock were available for grant, respectively. 60

In November 1999, the Company adopted the 1999 Stock Option Plan. Under the terms of the plan, the Board of Directors may grant non-qualified and incentive stock options and other awards to eligible employees and consultants. The Company's directors and most highly compensated executive officers are not eligible for awards under the plan. A total of 20,000,000 shares of Class A Common Stock was reserved for issuance under this plan. Substantially all of the options currently granted under the plan vest and become fully exercisable each year for three years in equal installments following the date of grant, based on continued employment, and have a term of ten years from the date of grant assuming continued employment. On July 25, 2002, the Board of Directors approved an amendment to the plan increasing the shares reserved by 3,500,000 to 23,500,000. At December 31, 2002 and September 30, 2002 and 2001, 2,428,952, 3,990,266 and 2,767,349 options to purchase common stock were available for grant, respectively. A summary of stock option activity under the plans and agreement through December 31, 2002 follows: Class A Common Stock Weighted Under Average Exercise Option Price ----------- ------- Outstanding at September 30, 1999 17,789,568 $17.475 Granted 18,256,310 $11.859 Exercised (1,379,306) $ 5.886 Canceled (4,099,846) $17.240 ----------- ------- Outstanding at September 30, 2000 30,566,726 $14.669 Granted 10,339,620 $ 8.207 Exercised (592,832) $ 6.156 Canceled (5,330,390) $13.859 ----------- ------- Outstanding at September 30, 2001 34,983,124 $13.029 Granted 5,629,441 $ 9.416 Exercised (1,989,049) $ 8.918 Canceled (4,617,199) $14.115 ----------- ------- Outstanding at September 30, 2002 34,006,317 $12.524 Granted 3,601,127 $ 8.130 Exercised (131,343) $ 7.905 Canceled (1,012,162) $12.859 ----------- ------- Outstanding at December 31, 2002 36,463,939 $12.096 =========== ======= Options for the purchase of 21,895,683 and 17,590,919 shares of Class A Common Stock were exercisable at December 31, 2002 and September 30, 2002, respectively. The following table summarizes information about stock options outstanding at December 31, 2002: Outstanding Exercisable ----------------------------- -------------------------- Weighted Average Weighted Weighted Remaining Average Average Range of Number Contractual Life Exercise Number Exercise Exercise Prices Outstanding (Years) Price Exercisable Price - --------------- ----------- ------- ----- ----------- ----- $ 1.00 - 7.95 7,697,644 7.34 $ 7.38 4,292,610 $ 7.49 $ 7.99 - 9.94 8,757,097 8.90 $ 9.05 2,240,478 $ 9.13 $10.09 - 10.31 6,895,137 6.85 $10.31 6,214,081 $10.31 $10.40 - 16.96 5,790,911 7.29 $14.11 3,597,364 $14.48 $17.44 - 22.71 6,899,330 5.54 $20.27 5,149,830 $19.95 $23.90 - 37.29 423,820 4.14 $29.15 401,320 $29.08 ---------- ---------- 36,463,939 7.23 $12.10 21,895,683 $12.93 ========== ========== EMPLOYEE STOCK PURCHASE PLANS. In January 1993, the Company adopted an employee stock purchase plan, and reserved an aggregate of 4,000,000 shares of Class A Common Stock for issuance under this plan. In March 2002, shareholders approved the 2002 Employee Stock Purchase Plan with substantially identical terms. Eligible employees are permitted to purchase Class A Common Stock through payroll deductions, which may not exceed 10% of an employee's compensation (or $21,250 in any calendar year), at a price equal to 85% of the Class A Common Stock price as reported by the NYSE at the beginning or end of each offering period, whichever is lower. Eligible international employees can purchase shares at a price that is calculated monthly with no corresponding discount. No shares were issued during Transition 2002. During Fiscal 2002, 560,861 shares were issued from treasury stock at an average purchase price of $7.90 61

per share from the 2002 plan. At December 31, 2002 and September 30, 2002, 3,722,256 shares were available for purchase under the 2002 plan. At December 31, 2002 and September 30, 2002 and 2001, 403,629, 403,629 and 676,994 shares were available for purchase under the 1993 plan. RESTRICTED STOCK AWARDS. Beginning in 1998, the Company granted restricted stock awards under the 1991 Stock Option Plan and the 1998 Long Term Stock Option Plan. The restricted stock awards vest in six equal installments with the first installment vesting two years after the grant and then annually thereafter for five years. Recipients are not required to provide consideration to the Company other than rendering service and have the right to vote the shares and to receive dividends. The restricted stock may not be sold by the employee during the vesting period. In 1999, the Company also awarded 40,500 stock options under the 1998 Long Term Stock Option Plan with an exercise price of $1.00 per share that vest on the same basis as the restricted stock awards to certain international employees. Such stock options had a weighted average fair market value of $22.81 per stock option on the date of grant. At December 31, 2002, a total of 155,993 restricted shares of Class A Common Stock were outstanding at a weighted average market value, as of the original award date, of $23.45 per share. At September 30, 2002, a total of 178,167 restricted shares of Class A Common Stock were outstanding at a weighted average market value, as of the original award date, of $23.31 per share. At September 30, 2001, a total of 271,666 restricted shares of Class A Common Stock were outstanding at a weighted average market value, as of the original award date, of $23.14 per share. There were no awards of restricted stock since Fiscal 2000. In 2000, the Company awarded restricted stock of 50,000 shares with a fair market value of $13.00 per share. During Transition 2002, there were forfeitures and acceleration of awards of 5,507 and 1,500 shares, respectively. At December 31, 2002, the aggregate unamortized compensation expense for restricted stock awards and the $1 stock option grants was $3.1 million and is included as Unearned compensation in the Consolidated Balance Sheets. During Fiscal 2002, there were forfeitures and acceleration of awards of 11,836 and 9,335 shares, respectively. Total compensation expense recognized for the restricted stock awards and option grants was $0.3 million, $0.3 million, $1.3 million, $1.1 million and $1.1 million for Transition 2002 and 2001 and for Fiscal 2002, 2001 and 2000, respectively. DEFERRED COMPENSATION EMPLOYEE STOCK TRUST. The Company has supplemental deferred compensation arrangements for the benefit of certain officers, managers and other key employees. These arrangements are partially funded by life insurance contracts, which have been purchased by the Company. The plan permits the participants to diversify their investments. The value of the assets held, managed and invested, pursuant to the agreement was $9.3 million and $8.1 million at December 31, 2002 and September 30, 2002, respectively, and are included in other assets. The corresponding deferred compensation liability of $10.8 million and $9.6 million at December 31, 2002 and September 30, 2002, is recorded at the fair market value of the shares held in a rabbi trust and adjusted, with a corresponding charge or credit to compensation cost, to reflect the fair value of the amount owed to the employee. Total compensation expense recognized for the plan was $0.1 million, $0.2 million and $0.6 million, for Transition 2002 and 2001 and for Fiscal 2002, respectively, as compared to $0.1 million of income for Fiscal 2001. FORWARD PURCHASE AGREEMENTS. Beginning in 1997, the Company entered into a series of forward purchase agreements to effect the repurchase of 1,800,000 of its Class A Common Stock. These agreements were settled quarterly at the Company's option on a net basis in either shares of its own Class A Common Stock or cash. To the extent that the market price of the Company's Class A Common Stock on a settlement date is higher (lower) than the forward purchase price, the net differential is received (paid) by the Company. During Fiscal 2000, four settlements resulted in the Company receiving 155,792 shares of Class A Common Stock and paying approximately $8.2 million in cash. During Fiscal 2001, two settlements resulted in the Company delivering 491,789 shares of Class A Common Stock and paying approximately $64,000 in cash. During June 2001, the Company terminated the forward purchase agreement by reacquiring 1,164,154 shares of Class A Common Stock for approximately $9.7 million. There were no forward purchase agreements outstanding at December 31, 2002. STOCK REPURCHASES. On July 19, 2001, the Company's Board of Directors approved the repurchase of up to $75.0 million of Class A and Class B Common Stock. On July 25, 2002, the Company's Board of Directors increased the authorized stock repurchase program from the previously approved $75 million to up to $125 million of its Class A and Class B Common Stock. 62

Stock repurchases are summarized below: Total Cost Per Total Shares Cost $000 Share ------------ --------- -------- FISCAL 2000 Recapitalization 4,500,200 $49,877 $11.08 ========= ======= ====== FISCAL 2001 Recapitalization 666,491 $ 5,416 $ 8.13 Stock Repurchase Program: Purchased from IMS Health, Inc. and affiliates on August 29, 2001 (1) 1,867,149 $18,447 $ 9.88 Open market purchases (1) 458,960 $ 4,325 $ 9.42 Termination of forward purchase agreement 1,164,154 $ 9,705 $ 8.34 --------- ------- ------ Total fiscal 2001 4,156,754 $37,893 $ 9.12 ========= ======= ====== FISCAL 2002 Stock Repurchase Program (1) 4,465,100 $47,047 $10.54 ========= ======= ====== TRANSITION 2002 Stock Repurchase Program (1) 1,416,717 $13,880 $ 9.80 ========= ======= ====== (1) REPRESENTS CUMULATIVE REPURCHASES PURSUANT TO THE $125 MILLION STOCK REPURCHASE PROGRAM 8,207,926 $83,699 $10.20 ========= ======= ====== 13--COMPUTATION OF EARNINGS PER SHARE FROM CONTINUING OPERATIONS Basic earnings per share ("EPS") is computed by dividing income (loss) from continuing operations by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the potential dilution of securities that could share in earnings. When the exercise of stock options is antidilutive they are excluded from the calculation. 63

The following table sets forth the reconciliation of the basic and diluted earnings per share computations (in thousands, except per share). FOR THE THREE MONTH TRANSITIONAL THREE MONTHS PERIOD ENDED ENDED YEAR ENDED SEPTEMBER 30, DECEMBER 31, 2002 DECEMBER 31, 2001 2002 2001 2000 ----------------- ----------------- -------- -------- ------- (UNAUDITED) Numerator: (Loss) income from continuing operations $(14,418) $ 19,043 $ 48,578 $ (220) $53,124 Add-back after-tax interest on convertible long-term debt -- 3,041 12,380 -- -- -------- -------- -------- -------- ------- (Loss) income from continuing operations applicable to common stock $(14,418) $ 22,084 $ 60,958 $ (220) $53,124 ======== ======== ======== ======== ======= Denominator: Denominator for basic (loss) income per share - weighted average number of common shares outstanding 81,379 83,883 83,586 85,862 86,564 Effect of dilutive securities: Weighted average number of common shares under convertible long-term debt -- 44,322 45,320 -- -- Weighted average number of options and other compensation shares outstanding -- 1,373 1,976 -- 2,544 -------- -------- -------- -------- ------- Dilutive potential common shares -- 45,695 47,296 -- 2,544 -------- -------- -------- -------- ------- Denominator for diluted (loss) income per share - adjusted weighted average number of common shares outstanding 81,379 129,578 130,882 85,862 89,108 ======== ======== ======== ======== ======= (Loss) income per share from continuing operations: Basic $ (0.18) $ 0.23 $ 0.58 $ (0.00) $ 0.61 Diluted $ (0.18) $ 0.17 $ 0.47 $ (0.00) $ 0.60 For Transition 2002, options to purchase 26.6 million shares of Class A Common Stock of the Company with exercise prices greater than the average fair market value of $8.54 were not included in the computation of diluted loss per share because the effect would have been antidilutive. For Fiscal 2002, options to purchase 14.5 million shares of Class A Common Stock of the Company with exercise prices greater than the average fair market value of $10.57 were not included in the computation of diluted income per share because the effect would have been antidilutive. For Fiscal 2001, options to purchase 35.0 million shares of Class A Common Stock of the Company were not included in the computation of diluted loss per share because the effect would have been antidilutive. For Fiscal 2000, options to purchase 14.3 million shares of Class A Common Stock of the Company with exercise prices greater than the average fair market value of $13.78 were not included in the computation of diluted income (loss) per share because the effect would have been antidilutive. For Fiscal 2002, 2001 and 2000, unvested restricted stock awards were not included in the computation of diluted income (loss) per share because the effect would have been antidilutive. For all periods shown, unvested restricted stock awards were not included in the computation of diluted (loss) income per share because the effect would have been antidilutive. Additionally, convertible notes outstanding for Fiscal 2001 and 2000, representing 30.5 million and 8.8 million common shares, if converted, and the related interest expense of $18.8 million and $8.2 million, respectively, were not included in the computation of diluted income (loss) per share because the effect would have been antidilutive. 64

14--INCOME TAXES Following is a summary of the components of (loss) income before (benefit) provision for income taxes, loss from discontinued operations and extraordinary loss (in thousands): FOR THE THREE MONTH TRANSITION PERIOD ENDED YEAR ENDED SEPTEMBER 30, DECEMBER 31, 2002 2002 2001 2000 ----------------- ---- ---- ---- U.S. $(18,357) $ 35,330 $(132,522) $ 27,016 Non-U.S (1,665) 38,273 24,120 26,204 -------- -------- --------- -------- Total (20,022) 73,603 (108,402) 53,220 Loss from discontinued operation -- -- 99,010 35,199 -------- -------- --------- -------- (Loss) income from continuing operations before income taxes $(20,022) $ 73,603 $ (9,392) $ 88,419 ======== ======== ========= ======== The (benefit) provision for income taxes on the above income consists of the following components (in thousands): FOR THE THREE MONTH TRANSITION PERIOD ENDED YEAR ENDED SEPTEMBER 30, DECEMBER 31, 2002 2002 2001 2000 ----------------- ---- ---- ---- Current tax expense from operations: U.S. federal $ 276 $ 5,591 $ 9,192 $ 22,634 State and local 507 1,361 4,862 11,430 Foreign 1,194 11,649 10,258 7,211 -------- -------- --------- -------- Total current 1,977 18,601 24,312 41,275 Deferred tax (benefit) expense: U.S. federal (5,774) 3,330 (29,355) (5,768) State and local (956) 911 (4,782) (2,754) Foreign (653) (175) (836) (1,637) -------- -------- --------- -------- Total deferred (7,383) 4,066 (34,973) (10,159) -------- -------- --------- -------- Total current and deferred (5,406) 22,667 (10,661) 31,116 Benefit of stock transactions with employees (198) 2,280 1,331 4,179 Benefit of purchased tax benefits applied to reduce goodwill -- 78 158 -- -------- -------- --------- -------- Income tax expense (benefit) on continuing operations (5,604) 25,025 (9,172) 35,295 Current taxes from loss on discontinued operations: U.S. federal -- -- (33,522) (7,985) State and local -- -- (1,585) (287) Deferred tax expense (benefit) from loss on discontinued operations: -- -- 137 (135) U.S. federal -- -- 178 (180) State and local Benefit of purchased tax benefits applied to reduce goodwill on loss from discontinued operation -- -- 1,765 966 -------- -------- --------- -------- $ (5,604) $ 25,025 $ (42,199) $ 27,674 ======== ======== ========= ======== 65

Current and long-term deferred tax assets and liabilities are comprised of the following (in thousands): December 31, September 30, September 30, 2002 2002 2001 ------------ ------------- ------------- Depreciation and amortization $ 6,800 $ 6,988 $ 5,426 Expense accruals for book purposes 25,259 21,717 29,530 Loss and credit carryforwards 37,923 32,947 26,832 Intangible assets 1,835 -- -- Equity interest -- 98 727 Other 2,047 3,183 4,078 -------- -------- -------- Gross deferred tax asset 73,864 64,933 66,593 -------- -------- -------- Intangible assets -- (1,000) (1,215) -------- -------- -------- Gross deferred tax liability -- (1,000) (1,215) -------- -------- -------- Valuation allowance (32,250) (29,156) (26,072) -------- -------- -------- Net deferred tax asset $ 41,614 $ 34,777 $ 39,306 ======== ======== ======== Current and long-term net deferred tax assets were $6.0 million and $35.6 million, as of December 31, 2002, $3.7 million and $31.1 million, as of September 30, 2002, and $9.9 million and $29.4 million, as of September 30, 2001, respectively, and are included in Prepaid expenses and other current assets and Other assets in the Consolidated Balance Sheets. The valuation allowance relates to domestic state and local and foreign tax net operating loss and capital loss carryforwards that more likely than not will expire unutilized. The net increase in the valuation allowance of approximately $3.1 million in the transitional period was primarily due to net losses from minority owned investments that were fully value reserved for state and local tax purposes. Approximately $1.9 million of the valuation allowance will reduce additional paid-in-capital upon subsequent recognition of any related tax benefits related to stock options. The differences between the U.S. federal statutory income tax rate and the Company's effective tax rate on income (loss) from continuing operations are: Three months ended Year ended September 30, December 31, 2002 2002 2001 2000 ----------------- ---- ---- ---- Statutory tax rate (35.0%) 35.0% (35.0%) 35.0% State income taxes, net of federal benefit (2.9) 2.4 3.6 6.9 Foreign income taxed at a different rate 5.6 (1.8) 13.2 (2.5) Non-deductible goodwill and direct acquisition costs -- -- 18.1 2.2 Non-taxable income (0.3) (0.2) (0.3) (0.1) Exempt foreign trading gross receipts -- (0.4) (13.5) (0.8) Non-deductible meals and entertainment expense 0.6 0.6 5.6 0.6 Officers life insurance 0.5 0.5 12.7 (0.3) Valuation allowance on losses from minority-owned investments 3.0 0.5 88.5 -- Utilization of foreign tax credits -- (1.5) (185.1) -- Other items 0.5 (1.1) (5.5) (1.0) ----- ----- ----- ----- Effective tax rate (28.0%) 34.0% (97.7%) 40.0% ===== ===== ===== ===== As of December 31, 2002, the Company had U.S. federal capital loss carryforwards of $22.5 million, of which $19.2 million will expire in three to four years and the remaining $3.3 million will expire in four to five years, foreign tax credit carryforwards of $8.8 million which will expire in three to four years and other federal tax credit carryforwards of $1.8 million which can be carried forward indefinitely. The Company had a federal net operating loss carryforward of $6.5 million which will expire in 20 years, state and local tax net operating loss carryforwards of $136.9 million, of which $31.6 million will expire within one to five years, $25.7 million will expire within six to fifteen years, and $79.6 million will expire within sixteen to twenty years. The Company also had $72.9 million in state and local capital loss carryforwards, of which $69.6 million will expire in three to four years and the remaining $3.3 million will expire in four to five years. Lastly, the Company had foreign tax loss carryforwards of $9.1 million of which $3.5 million will expire in one to ten years and $5.6 million that can be carried forward indefinitely. 15--EMPLOYEE BENEFITS The Company has a savings and investment plan covering substantially all domestic employees. The Company contributes amounts to this plan based upon the level of the employee contributions. In addition, the Company also contributes fixed and discretionary profit sharing contributions set by the Board of Directors. Amounts expensed in connection with the plan totaled $1.9 66

million, $9.5 million, $10.5 million, and $8.5 million for Transition 2002 and for Fiscal 2002, 2001 and 2000, respectively. 16--SEGMENT INFORMATION The Company previously managed its business in four reportable segments organized on the basis of differences in its related products and services. With the discontinuance and sale of TechRepublic (see Note 3--Discontinued Operation), three reportable segments remain: research, consulting and events. Research consists primarily of subscription-based research products. Consulting consists primarily of consulting, measurement engagements and strategic advisory services. Events consists of various symposia, conferences and exhibitions. The Company evaluates reportable segment performance and allocates resources based on gross contribution margin. Gross contribution, as presented below, is defined as operating income excluding certain selling, general and administrative expenses, depreciation, amortization of intangibles and other charges. The accounting policies used by the reportable segments are the same as those used by the Company. The Company earns revenue from clients in many countries. Other than the United States, the Company's country of domicile, there is no individual country in which revenues from external clients represent 10% or more of the Company's consolidated revenues. Additionally, no single client accounted for 10% or more of total revenue and the loss of a single client, in management's opinion, would not have a material adverse effect on revenues. The Company does not identify or allocate assets, including capital expenditures, by operating segment. Accordingly, assets are not being reported by segment because the information is not available by segment and is not reviewed in the evaluation of performance or making decisions in the allocation of resources. The following tables present information about reportable segments (in thousands). The "Other" column includes certain revenues and corporate and other expenses (primarily selling, general and administrative) unallocated to reportable segments, expenses allocated to operations that do not meet the segment reporting quantitative threshold, and other charges. There are no intersegment revenues: Three Month Transitional Period Ended December 31, 2002 Research Consulting Events Other Consolidated - ---------------------------------------- -------- ---------- ------ ----- ------------ Revenues $120,038 $ 58,098 $ 47,169 $ 4,509 $ 229,814 Gross contribution 76,932 18,883 27,622 3,640 127,077 Corporate and other expenses (139,963) Net gain on sale of investments -- Net loss from minority-owned investments (1,688) Interest income 635 Interest expense (5,942) Other expense, net (141) --------- Loss from continuing operations before income taxes $ (20,022) Three Month Transitional Period Ended December 31, 2001 (UNAUDITED) Research Consulting Events Other Consolidated - ---------------------------------------- -------- ---------- ------ ----- ------------ Revenues $129,474 $ 55,731 $ 59,466 $ 4,724 $ 249,395 Gross contribution 84,568 14,027 36,926 2,774 138,295 Corporate and other expenses (104,348) Net gain on sale of investments 792 Net gain from minority-owned investments 79 Interest income 511 Interest expense (5,604) Other expense, net (428) --------- Income from continuing operations before income taxes $ 29,297 67

Year Ended September 30, 2002 Research Consulting Events Other Consolidated - ---------------------------------------- -------- ---------- ------ ----- ------------ Revenues $496,403 $273,692 $121,991 $ 15,088 $ 907,174 Gross contribution 326,345 97,924 65,405 9,316 498,990 Corporate and other expenses (402,615) Net gain on sale of investments 787 Net loss from minority-owned investments (2,365) Interest income 1,845 Interest expense (22,869) Other expense, net (170) --------- Income from continuing operations before income taxes $ 73,603 Year Ended September 30, 2001 Research Consulting Events Other Consolidated - ---------------------------------------- -------- ---------- ------ ----- ------------ Revenues $535,114 $276,292 $132,684 $ 18,794 $ 962,884 Gross contribution 352,574 86,949 63,625 4,227 507,375 Corporate and other expenses (464,861) Net loss on sale of investments (640) Net loss from minority-owned investments (26,817) Interest income 1,616 Interest expense (22,391) Other expense, net (3,674) --------- Loss from continuing operations before income taxes $ (9,392) Year Ended September 30, 2000 Research Consulting Events Other Consolidated - ---------------------------------------- -------- ---------- ------ ----- ------------ Revenues $509,781 $216,667 $108,589 $ 27,414 $ 862,451 Gross contribution 341,061 75,652 50,604 11,231 478,548 Corporate and other expenses (394,417) Net gain on sale of investments 29,630 Net loss from minority-owned investments (775) Interest income 3,936 Interest expense (24,900) Loss on debt extinguishment (2,881) Other expense, net (722) --------- Income from continuing operations before income taxes $ 88,419 The Company's consolidated revenues are generated primarily through direct sales to clients by domestic and international sales forces and a network of independent international distributors. The Company defines "Europe Revenues" as revenues attributable to clients located in England and the European region and "Other International Revenues" as revenues attributable to all areas located outside of the United States, Canada and Europe. Most products and services of the Company are provided on an integrated worldwide basis. Because of the integration of products and services delivery, it is not practical to separate precisely the revenues and operating income (loss) of the Company by geographic location. Accordingly, the separation set forth in the table below is based upon internal allocations, which involve certain management estimates and judgments. European identifiable tangible assets consist primarily of the assets of the European subsidiaries and include the accounts receivable balances carried directly by the subsidiaries located in England, France and Germany. All other European customer receivables are maintained by, and therefore are included as identifiable assets of, the United States operations. 68

Summarized information by geographic location is as follows (in thousands): For the Three Month Transitional Three Month Year Ended September 30, Period Ended Period Ended December 31, 2002 December 31, 2001 2002 2001 2000 ----------------- ----------------- ---- ---- ---- UNAUDITED United States and Canada: Revenues $ 148,585 $167,424 $ 595,331 $ 641,877 $569,488 Other charges $ 20,937 $ -- $ 7,541 $ 35,677 $ -- Operating (loss) income $ (5,528) $ 18,251 $ 69,640 $ 31,773 $ 62,903 Operating income, excluding other charges $ 15,409 $ 18,251 $ 77,181 $ 67,450 $ 62,903 Identifiable tangible assets $ 386,087 $435,276 $ 404,308 $ 423,738 $476,755 Long-lived assets $ 301,347 $318,134 $ 304,031 $ 321,832 $341,648 Europe: Revenues $ 62,412 $ 63,189 $ 242,099 $ 249,953 $231,576 Other charges $ 10,019 $ -- $ 6,977 $ 9,908 $ -- Operating (loss) income $ (5,867) $ 14,528 $ 29,691 $ 13,918 $ 17,577 Operating income, excluding other charges $ 4,152 $ 14,528 $ 36,668 $ 23,826 $ 17,577 Identifiable tangible assets $ 179,272 $138,303 $ 156,853 $ 155,855 $171,420 Long-lived assets $ 58,515 $ 54,747 $ 57,008 $ 59,171 $ 56,918 Other International: Revenues $ 18,817 $ 18,781 $ 69,744 $ 71,054 $ 61,387 Other charges $ 1,210 $ -- $ 2,728 $ 978 $ -- Operating (loss) income $ (1,491) $ 1,168 $ (2,956) $ (3,177) $ 3,651 Operating (loss) income, excluding other charges $ (281) $ 1,168 $ (228) $ (2,199) $ 3,651 Identifiable tangible assets $ 35,930 $ 33,856 $ 38,531 $ 37,176 $ 32,846 Long-lived assets $ 8,276 $ 12,172 $ 8,778 $ 11,625 $ 10,383 17--QUARTERLY FINANCIAL DATA (in thousands, except per share data) Three month transitional period ended December 31, 2002 1st --------- Revenues $ 229,814 Operating loss (1) $ (12,886) Loss from continuing operations $ (20,022) Loss from discontinued operation, net of taxes -- Net loss $ (20,022) Diluted loss per common share (3): Loss from continuing operations $ (0.18) Loss on discontinued operation -- Net loss $ (0.18) Year Ended September 30, 2002 (Unaudited) 1st 2nd 3rd 4th --------- --------- --------- --------- Revenues $ 249,395 $ 201,095 $ 236,157 $ 220,527 Operating income (loss) (1) $ 33,947 $ (1,371) $ 34,678 $ 29,121 Income (loss) from continuing operations $ 19,043 $ (4,316) $ 18,255 $ 15,596 Income (loss) from discontinued operation, net of Taxes -- -- -- -- Net income (loss) $ 19,043 $ (4,316) $ 18,255 $ 15,596 Diluted earnings (loss) per common share (3): Income (loss) from continuing operations $ 0.17 $ (0.05) $ 0.16 $ 0.15 Income (loss) on discontinued operation -- -- -- -- Net income (loss) $ 0.17 $ (0.05) $ 0.16 $ 0.15 69

Year Ended September 30, 2001 (Unaudited) 1st 2nd 3rd 4th --------- --------- --------- --------- Revenues $ 257,779 $ 227,276 $ 250,075 $ 227,754 Operating income (loss)(1) $ 30,180 $ 8,021 $ (3,459) $ 7,772 Income (loss) from continuing operations (2) $ 17,697 $ (1,382) $ (10,219) $ (6,316) Income (loss) from discontinued operation, net of Taxes $ (13,800) $ (52,198) $ 1,765 $ (1,750) Net income (loss) (2) $ 3,897 $ (53,580) $ (8,454) $ (8,066) Diluted earnings (loss) per common share (3): Income (loss) from continuing operations $ 0.20 $ (0.02) $ (0.12) $ (0.08) Income (loss) on discontinued operation $ (0.16) $ (0.60) $ 0.02 $ (0.02) Net income (loss) $ 0.04 $ (0.62) $ (0.10) $ (0.10) (1) Includes other charges of $32.2 million in the three-month transitional period ended December 31, 2002, $17.2 million in the quarter ended March 31, 2002, $31.1 million in the quarter ended March 31, 2001 and $15.5 million in the quarter ended September 30, 2001. (2) Includes net losses from minority-owned investments of $2.5 million for the quarter ended June 30, 2002 and $1.7 million, $3.4 million, $6.6 million and $15.1 million for each of the four quarters in the fiscal year ended September 30, 2001. Also includes benefits for income taxes from the utilization of foreign tax credits of $2.9 million in the quarter ended June 30, 2001 and $11.6 million in the quarter ended September 30, 2001. (3) The aggregate of the four quarters' diluted earnings per common share does not total the reported full fiscal year amount due to the effect of dilutive securities and rounding. 18--SUBSEQUENT EVENTS - UNAUDITED On February 6, 2003, the Company announced that it expects to incur an estimated charge of about $5 million in the quarter ending March 31, 2003 for reductions in its workforce. This anticipated change relates to restructuring which could not be completed and taken during Transition 2002. On February 13, 2003, the Company's shareholders approved the 2003 Long-term Incentive Plan under which 9,928,000 shares of Class A Common Stock are reserved and available for distribution to the Company's employees and members of its Board of Directors. As of that date, no new grants or awards may be made under the Company's 1993 Director Stock Option Plan, 1994 Long Term Option Plan, 1996 Long Term Stock Option Plan, 1998 Long Term Stock Option Plan, and 1999 Stock Option Plan. As a result, the Company cancelled 3.2 million shares that would have been otherwise available for grant or award under these plans. Any outstanding grants and awards under these plans will remain outstanding until exercised, cancelled or expired subject to the terms and conditions of such plans. 70

SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has caused this Report on Form 10-KT to be signed on its behalf by the undersigned, duly authorized, in Stamford, Connecticut, on March 28, 2003. Gartner, Inc. Date: March 31, 2003 By: /s/ MICHAEL D. FLEISHER ------------------------------- Michael D. Fleisher Chairman of the Board, Chief Executive Officer and President POWER OF ATTORNEY Each person whose signature appears below appoints Michael D. Fleisher and Maureen E. O'Connell and each of them, acting individually, as his or her attorney-in-fact, each with full power of substitution, for him or her in all capacities, to sign all amendments to this Report on Form 10-KT, and to file the same, with appropriate exhibits and other related documents, with the Securities and Exchange Commission. Each of the undersigned, ratifies and confirms his or her signatures as they may be signed by his or her attorney-in-fact to any amendments to this Report. Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed by the following persons on behalf of the Registrant and in the capacities and on the dates indicated: NAME TITLE DATE /s/ MICHAEL D. FLEISHER Director and Chairman of the Board, March 31, 2003 - ---------------------------- Chief Executive Officer and Michael D. Fleisher President (Principal Executive Officer) /s/ MAUREEN E. O'CONNELL Executive Vice President Chief March 31, 2003 - ---------------------------- Financial and Administrative Officer Maureen E. O'Connell (Principal Financial and Accounting Officer) /s/ ANNE SUTHERLAND FUCHS Director March 31, 2003 - ---------------------------- Anne Sutherland Fuchs /s/ WILLIAM O. GRABE Director March 31, 2003 - ---------------------------- William O. Grabe /s/ MAX D. HOPPER Director March 31, 2003 - ---------------------------- Max D. Hopper /s/ GLENN HUTCHINS Director March 31, 2003 - ---------------------------- Glenn Hutchins /s/ STEPHEN G. PAGLIUCA Director March 31, 2003 - ---------------------------- Stephen G. Pagliuca 71

/s/ JAMES C. SMITH Director March 31, 2003 - ---------------------------- James C. Smith /s/ DAVID J. ROUX Director March 31, 2003 - ---------------------------- David J. Roux /s/ DENNIS G. SISCO Director March 31, 2003 - ---------------------------- Dennis G. Sisco /s/ MAYNARD G. WEBB, JR. Director March 31, 2003 - ---------------------------- Maynard G. Webb, Jr. 72

CERTIFICATION PURSUANT TO RULE 13a-14 OF THE SECURITIES EXCHANGE ACT OF 1934 AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002 (1) I have reviewed this Transition Report on Form 10-KT (the "10-KT") of Gartner, Inc.; (2) Based on my knowledge, this 10-KT does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this 10-KT; (3) Based on my knowledge, the financial statements, and other financial information included in this "10-KT", fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this 10-KT; (4) The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this 10-KT is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this 10-KT (the "Evaluation Date"); and c) presented in this 10-KT our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; (5) The registrant's other certifying officers and I have disclosed, based on my most recent evaluation, to the registrant's auditors and the audit committee of the registrant's board of directors: a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and (6) The registrant's other certifying officers and I have indicated in this 10-KT whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. /s/ Michael D. Fleisher - ----------------------- Michael D. Fleisher Chief Executive Officer March 31, 2003 73

CERTIFICATION PURSUANT TO RULE 13a-14 OF THE SECURITIES EXCHANGE ACT OF 1934 AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002 (1) I have reviewed this Transition Report on Form 10-KT (the "10-KT") of Gartner, Inc.; (2) Based on my knowledge, this 10-KT does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this 10-KT; (3) Based on my knowledge, the financial statements, and other financial information included in this 10-KT, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this 10-KT; (4) The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this 10-KT is being prepared; b) evaluated the effectiveness of the registrant disclosure controls and procedures as of a date within 90 days prior to the filing date of this 10-KT (the "Evaluation Date"); and c) presented in this 10-KT our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; (5) The registrant's other certified officers and I have disclosed, based on my most recent evaluation, to the registrant's auditors and the audit committee of the registrant's board of directors; a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and (6) The registrant's other certifying officers and I have indicated in this 10-KT whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. /s/ Maureen E. O'Connell - ------------------------ Maureen E. O'Connell Chief Financial Officer March 31, 2003 74

INDEPENDENT AUDITORS' REPORT ON CONSOLIDATED FINANCIAL STATEMENT SCHEDULE The Board of Directors and Stockholders Gartner, Inc.: Under date of February 4, 2003, we reported on the consolidated balance sheets of Gartner, Inc. and subsidiaries as of December 31, 2002, September 30, 2002 and 2001, and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive income (loss) and cash flows for the three month period ended December 31, 2002, and each of the years in the three-year period ended September 30, 2002, which are included in the September 30, 2002 Annual Report on Form 10-KT. Our report contains an explanatory paragraph indicating that the Company adopted Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" effective October 1, 2001. In connection with our audits of the aforementioned consolidated financial statements, we also audited the related consolidated financial statement schedule of Valuation and Qualifying Accounts in the Form 10-KT. This financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion on this financial statement schedule based on our audits. In our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, present fairly, in all material respects, the information set forth therein. /s/ KPMG LLP New York, New York February 4, 2003 75

GARTNER, INC. SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS (in thousands) As % Additions of Additions As % Balance at Charged to year Charged Deductions of year Balance at Beginning Costs and End to Other from End End of of Year Expenses Amt. Accounts Reserve Amt. Year ------- -------- ---- -------- ------- ---- ---- YEAR ENDED SEPTEMBER 30, 2000 Allowance for doubtful $4,938 $4,256 85% $46 $4,237 85% $5,003 accounts and returns and allowances........... YEAR ENDED SEPTEMBER 30, 2001 Allowance for doubtful $5,003 $5,037 90% $-- $4,440 79% $5,600 accounts and returns and allowances........... YEAR ENDED SEPTEMBER 30, 2002 Allowance for doubtful $5,600 $9,119 130% $-- $7,719 110% $7,000 accounts and returns and allowances........... THREE MONTH TRANSITIONAL PERIOD ENDED DECEMBER 31, 2002 Allowance for doubtful $7,000 $2,329 33% $-- $2,329 33% $7,000 accounts and returns and allowances........... 76

EXHIBIT 10.15 EMPLOYMENT AGREEMENT This Employment Agreement (the "Agreement") is entered into on January 20, 2003, effective as of October 1, 2002, by and between Zachary Morowitz, an individual ("Executive") and Gartner, Inc., a Delaware corporation (the "Company"). RECITALS A. Executive is currently Senior Vice President of the Company. The parties desire to provide for Executive's continued employment with the Company in the position of Executive Vice President effective as of October 1, 2002, and in connection therewith desire that the terms of Executive's employment be set forth herein. AGREEMENT THEREFORE, in consideration of the mutual covenants contained herein, the parties hereby agree as follows: 1. Employment. Executive will serve as Executive Vice President of the Company for the Employment Term specified in Section 2 below. Executive will report solely to the Chief Executive Officer of the Company, and will render such services consistent with the foregoing role as the Chief Executive Officer or the Board of Directors may from time to time direct. Executive's office shall be located at the executive offices of the Company in Stamford, Connecticut. Executive may (i) serve on corporate, civic or charitable boards or committees and (ii) deliver lectures, fulfill speaking engagements or teach at educational institutions, to the extent consistent with the Company's policies (as applicable) or are disclosed to the board of directors and the board determines in good faith that such activities do not interfere with the performance of Executive's responsibilities hereunder. 2. Term. The employment of Executive pursuant to this Agreement shall continue through September 30, 2005 (the "Employment Term"), unless extended or earlier terminated as provided in this Agreement. The Employment Term shall automatically be extended for additional one-year periods commencing on October 1, 2005 and continuing each year thereafter, unless either Executive or the Company gives the other written notice, in accordance with Section 13(a) and at least 90 days prior to the then scheduled expiration of the Employment Term, of such party's intention not to extend the Employment Term. 3. Salary. As compensation for the services rendered by Executive under this Agreement, the Company shall pay to Executive a base salary initially equal to $22,917 per month ("Base Salary") for fiscal year 2003, payable to Executive on a monthly basis in accordance with the Company's payroll practices as in effect from time to time during the Employment Term. The Base Salary shall be subject to adjustment by the Board of Directors of the Company or the Compensation Committee of the Board of Directors, in the sole discretion of the Board or such Committee, on an annual basis; provided, however, that Executive's salary may not be decreased other than any such reduction consistent with a general reduction of pay across the executive staff as a group, as an economic or strategic measure due to poor financial performance by the Company.

4. Bonus. In addition to his Base Salary, Executive shall be entitled to participate in the Company's executive bonus program. The annual target bonus shall be established by the Board or its Compensation Committee, in the discretion of the Board or such Committee, and shall be payable based on achievement of specified Company and individual objectives. Executive's target bonus for the fiscal year ending December 31, 2003 shall be $135,000. Such bonus amounts shall be subject to annual adjustment by the Board or the Compensation Committee of the Board, in the sole discretion of the Board or such Committee, on an annual basis; provided, however, that Executive's target bonus may not be decreased without Executive's consent other than any such reduction consistent with a general reduction of pay across the executive staff as a group, as an economic or strategic measure due to poor financial performance by the Company. 5. Executive Benefits. (a) Stock Options. Executive shall be granted options to purchase 200,000 shares of Class A Common Stock of the Company ("Stock") under the Company's 1994 and 1996 Stock Option Plans and/or the Company's 1998 Long Term Stock Option Plan and/or any future Stock Option Plans adopted by the Company and approved by shareholders (each, a "Plan"), at an exercise price equal to fair market value of the Stock on the date of grant, determined as provided under the appropriate Plan. Each option grant shall vest 25% one year after grant and 1/48th per month thereafter, subject to continuous status as an employee or consultant (such that all the options subject to each grant shall have vested 4 years from the date of grant assuming continuous service); provided that vesting of all or a portion of such options shall accelerate upon certain events as described below. (i) Shares issuable under each of the Plans have been registered on Form S-8 under the Securities Act of 1933, as amended or, as to each Plan, will be so registered no later than the earliest date on which an option under each Plan is granted to Executive. (ii) In the event that during the Employment Term the Company should create a material spin-off entity in which the Company intends to offer an equity stake to third party investors or the public and in which executives or employees of the Company or such entity are to receive capital stock or options to purchase capital stock, then Executive shall be granted capital stock in such entity, or an option to purchase such capital stock, in such amounts as the Board of Directors of the Company or its Compensation Committee shall deem appropriate in connection with the formation or spin-off. (b) Other Employee and Executive Benefits. Executive will be entitled to receive all benefits provided to senior executives, executives and employees of the Company generally from time to time, including medical, dental, life insurance and long-term disability, and the executive split-dollar life insurance and executive disability plan, in each case so long as and to the extent the same exist; provided, that in respect to each such plan Executive is otherwise eligible and insurable in accordance with the terms of such plans. Executive will also be entitled to automobile benefits pursuant to a policy to be implemented by the Company with the concurrence of the Chairman of the Compensation Committee of the Board of Directors. -2-

(c) Paid Time Off, Holidays and Sabbatical. Executive shall be entitled to vacation, sick leave, holidays and sabbatical in accordance with the policies of the Company as they exist from time to time. Executive understands that under the current policy he is entitled to up to 35 Paid Time Off (PTO) days per calendar year. PTO which is not used during any calendar year will roll over to the following year only to the extent provided under the Company's PTO policies as they exist from time to time. 6. Severance Benefits. (a) At Will Employment. Executive's employment shall be "at will." Either the Company or Executive may terminate this agreement and Executive's employment at any time, with or without Business Reasons (as defined in Section 8(a) below), in its or his sole discretion, upon sixty (60) days' prior written notice of termination. (b) Involuntary Termination. If at any time during the term of this Agreement, other than following a Change in Control to which Section 7(c) applies, the Company terminates the employment of Executive involuntarily and without Business Reasons or a Constructive Termination occurs, or if the Company elects not to renew this Agreement upon the expiration of the Employment Term, then Executive shall be entitled to receive the following: (i) salary and PTO days accrued through the Termination Date, plus continued salary for a period of two (2) years following the Termination Date (the "Severance Period"), payable in accordance with the Company's regular payroll schedule as in effect from time to time, (ii) any unpaid bonus from the fiscal year prior to the fiscal year in which the Termination Date occurred, payable concurrently with the Company's payment of bonuses for that year to other Company executives, (iii) target bonus for the year in which the Termination Date occurs, target bonus for the next following fiscal year, and a pro rated portion of target bonus for the balance of the Severance Period (or, if the target bonus for a fiscal year within the Severance Period was not previously set, then such calculation shall be based on Executive's target bonus for the fiscal year in which the Termination Date occurred), payable concurrently with the Company's payment of bonuses for those years to other Company executives (iv) acceleration in full of vesting of all outstanding stock options, TARPs and other equity arrangements granted to Executive prior to the effective date of this Agreement, subject to vesting and held by Executive (and in this regard, all such options and other exercisable rights held by Executive shall remain exercisable for (A) in the case of the Fiscal 1999 Option Grant, the Fiscal 2000 Option Grant, any subsequent option grants prior to the effective date of this Agreement, and all prior option grants having an exercise price per share equal to or less than the fair market value of the Company's Common Stock on the date hereof, one year following the Termination Date and (B) in the case of all other option grants, one year following the expiration of the Severance Period, or in the case of any option such longer period as may be provided in the applicable plan or agreement), (v) continued vesting during the Severance Period of all outstanding stock options, TARPs and other equity arrangements granted to Executive on or following the effective date of this Agreement, subject to vesting and held by Executive (vi) (A) for two (2) years following the Termination Date (or until Executive obtains other employment, whichever first occurs), continuation of group health benefits at the Company's cost pursuant to the Company's standard programs as in effect from time to time (or at the Company's election substantially similar health benefits as in effect at the Termination Date, through a third party carrier) for Executive, his spouse and any children, and (B) thereafter, to the extent COBRA shall be applicable to the Company, continuation of health benefits -3-

for such persons at Executive's cost, for a period of 18 months or such longer period as may be applicable under the Company's policies then in effect, provided the Executive makes the appropriate election and payments, (vii) reasonable office support for one year following the Termination Date (or until Executive obtains other employment, whichever first occurs), and (viii) no other compensation, severance or other benefits, except only that this provision shall not limit any benefits otherwise available to Executive under Section 7(c) in the case of a termination following a Change in Control. Notwithstanding the foregoing, however, the Company shall not be required to continue to pay the bonus specified in clause (iii) hereof for any period following the Termination Date if Executive violates the noncompetition agreement set forth in Section 12 during the two (2) year period following the Termination Date. (c) Change in Control. (i) Benefits. If during the term of this Agreement a "Change in Control" occurs (as defined below), then Executive shall be entitled to receive the following: (i) salary and PTO days accrued through the date of the Change in Control plus an amount equal to three (3) years of Executive's salary as then in effect, payable immediately upon the Change in Control, (ii) an amount equal to three times Executive's target bonus for the fiscal year in which the Change in Control occurs (as well as any unpaid bonus from the prior fiscal year), all payable immediately upon the Change in Control, (iii) acceleration in full of vesting of all outstanding stock options, TARPs and other equity arrangements subject to vesting and held by Executive (and in this regard, all such options and other exercisable rights held by Executive shall remain exercisable for (A) in the case of the Fiscal 1999 Option Grant, the Fiscal 2000 Option Grant, any future option grants, and all prior option grants having an exercise price per share equal to or less than the fair market value of the Company's Common Stock on the date hereof, one year following the date of the Change in Control and (B) in the case of all other option grants, 90 days following the date of the Change in Control, or in the case of any option such longer period as may be provided in the applicable plan or agreement) (iv) (A) for at least three (3) years following the date of the Change in Control (even if Executive ceases employment), continuation of group health benefits at the Company's cost pursuant to the Company's standard programs as in effect from time to time (or at the Company's election substantially similar health benefits as in effect at the Termination Date (if applicable), through a third party carrier) for Executive, his spouse and any children, and (B) thereafter, to the extent COBRA shall be applicable, continuation of health benefits for such persons at Executive's cost, for a period of 18 months or such longer period as may be applicable under the Company's policies then in effect, provided the Executive makes the appropriate election and payments, and (v) no other compensation, severance or other benefits. (ii) Additional Payments by the Company. A. If it is determined (as hereafter provided) that any payment or distribution by the Company to or for the benefit of Executive, whether paid or payable or distributed or distributable pursuant to the terms of this Agreement or otherwise pursuant to or by reason of any other agreement, policy, plan, program or arrangement, including without limitation any stock option, stock appreciation right or similar right, or the lapse or termination of any restriction on or the vesting or exercisability of any of the foregoing (a "Payment"), would be subject to the excise tax imposed by Section 4999 of the Code (or any successor provision thereto) or to any -4-

similar tax imposed by stateor local law, or any interest or penalties with respect to such excise tax (such tax or taxes, together with any such interest and penalties, are hereafter collectively referred to as the "Excise Tax"), then Executive will be entitled to receive an additional payment or payments (a "Gross-Up Payment") in an amount such that, after payment by Executive of all taxes (including any interest or penalties imposed with respect to such taxes), including any Excise Tax, imposed upon the Gross-Up Payment, Executive retains an amount of the Gross-Up Payment equal to the Excise Tax imposed upon the Payments. B. Subject to the provisions of clause F below, all determinations required to be made under this Section 7(c)(ii), including whether an Excise Tax is payable by Executive and the amount of such Excise Tax and whether a Gross-Up Payment is required and the amount of such Gross-Up Payment, will be made by the Company's independent certified public accountants prior to the Change in Control (the "Accounting Firm"). The Company will direct the Accounting Firm to submit its determination and detailed supporting calculations to both the Company and Executive within 15 calendar days after the date of the Change in Control or the date of Executive's termination of employment, if applicable, and any other such time or times as may be requested by the Company or Executive. If the Accounting Firm determines that any Excise Tax is payable by Executive, the Company will pay the required Gross-Up Payment to Executive within five business days after receipt of such determination and calculations. If the Accounting Firm determines that no Excise Tax is payable by Executive, it will, at the same time as it makes such determination, furnish Executive with an opinion that he has substantial authority not to report any Excise Tax on his federal, state, local income or other tax return. Any determination by the Accounting Firm as to the amount of the Gross-Up Payment will be binding upon the Company and Executive. As a result of the uncertainty in the application of Section 4999 of the Code (or any successor provision thereto) and the possibility of similar uncertainty regarding applicable state or local tax law at the time of any determination by the Accounting Firm hereunder, it is possible that Gross-Up Payments which will not have been made by the Company should have been made (an "Underpayment"), consistent with the calculations required to be made hereunder. In the event that the Company exhausts or fails to pursue its remedies pursuant to clause F below and Executive thereafter is required to make a payment of any Excise Tax, the Company or Executive may direct the Accounting Firm to determine the amount of the Underpayment that has occurred and to submit its determination and detailed supporting calculations to both the Company and Executive as promptly as possible. Any such Underpayment will be promptly paid by the Company to, or for the benefit of, Executive within twenty days after receipt of such determination and calculations. C. The Company and Executive will each provide the Accounting Firm access to and copies of any books, records and documents in the possession of the Company or Executive, as the case may be, reasonably requested by the Accounting Firm, and otherwise cooperate with the Accounting Firm in connection with the preparation and issuance of the determination contemplated by clause B above. D. The federal, state and local income or other tax returns filed by Executive will be prepared and filed on a consistent basis with the determination of the Accounting Firm with respect to the Excise Tax payable by Executive. Executive will make proper payment of the amount of any Excise Tax, and at the request of the Company, provide to the Company true and correct copies (with any amendments) of his federal income tax return as filed with the Internal -5-

Revenue Service and corresponding state and local tax returns, if relevant, as filed with the applicable taxing authority, and such other documents reasonably requested by the Company, evidencing such payment. If prior to the filing of Executive's federal income tax return, or corresponding state or local tax return, if relevant, the Accounting Firm determines that the amount of the Gross-Up Payment should be reduced, Executive will within twenty days thereafter pay to the Company the amount of such reduction. E. The fees and expenses of the Accounting Firm for its services in connection with the determinations and calculations contemplated by clauses B and D above will be borne by the Company. If such fees and expenses are initially advanced by Executive, the Company will reimburse Executive the full amount of such fees and expenses within twenty days after receipt from Executive of a statement therefor and reasonable evidence of his payment thereof. F. Executive will notify the Company in writing of any claim by the Internal Revenue Service that, if successful, would require the payment by the Company of a Gross-Up Payment. Such notification will be given as promptly as practicable but no later than 10 business days after Executive actually receives notice of such claim and Executive will further apprise the Company of the nature of such claim and the date on which such claim is requested to be paid (in each case, to the extent known by Executive). Executive will not pay such claim prior to the earlier of (i) the expiration of the 30-calendar-day period following the date on which he gives such notice to the Company and (ii) the date that any payment of amount with respect to such claim is due. If the Company notifies Executive in writing prior to the expiration of such period that it desires to contest such claim, Executive will: (i) provide the Company with any written records or documents in his possession relating to such claim reasonably requested by the Company; (ii) take such action in connection with contesting such claim as the Company will reasonably request in writing from time to time, including without limitation accepting legal representation with respect to such claim by an attorney competent in respect of the subject matter and reasonably selected by the Company; (iii) cooperate with the Company in good faith in order effectively to contest such claim; and (iv) permit the Company to participate in any proceedings relating to such claim; provided, however, that the Company will bear and pay directly all costs and expenses (including interest and penalties) incurred in connection with such contest and will indemnify and hold harmless Executive, on an after-tax basis, for and against any Excise Tax or income tax, including interest and penalties with respect thereto, imposed as a result of such representation and payment of costs and expenses. Without limiting the foregoing provisions of this clause F, the Company will control all proceedings taken in connection with the contest of any claim -6-

contemplated by this clause F and, at its sole option, may pursue or forego any and all administrative appeals, proceedings, hearings and conferences with the taxing authority in respect of such claim (provided that Executive may participate therein at his own cost and expense) and may, at its option, either direct Executive to pay the tax claimed and sue for a refund or contest the claim in any permissible manner, and Executive agrees to prosecute such contest to a determination before any administrative tribunal, in a court of initial jurisdiction and in one or more appellate courts, as the Company will determine; provided, however, that if the Company directs Executive to pay the tax claimed and sue for a refund, the Company will advance the amount of such payment to Executive on an interest-free basis and will indemnify and hold Executive harmless, on an after-tax basis, from any Excise Tax or income tax, including interest or penalties with respect thereto, imposed with respect to such advance; and provided further, however, that any extension of the statute of limitations relating to payment of taxes for the taxable year of Executive with respect to which the contested amount is claimed to be due is limited solely to such contested amount. Furthermore, the Company's control of any such contested claim will be limited to issues with respect to which a Gross-Up Payment would be payable hereunder and Executive will be entitled to settle or contest, as the case may be, any other issue raised by the Internal Revenue Service or any other taxing authority. G. If, after the receipt by Executive of an amount advanced by the Company pursuant to clause F above, Executive receives any refund with respect to such claim, Executive will (subject to the Company's complying with the requirements of clause F above) within twenty days thereafter pay to the Company the amount of such refund (together with any interest paid or credited thereon after any taxes applicable thereto). If, after the receipt by Executive of an amount advanced by the Company pursuant to clause F above, a determination is made that Executive will not be entitled to any refund with respect to such claim and the Company does not notify Executive in writing of its intent to contest such denial or refund prior to the expiration of 30 days after such determination, then such advance will be forgiven and will not be required to be repaid and the amount of such advance will offset, to the extent thereof, the amount of Gross-Up Payment required to be paid pursuant to this Section 7(c)(ii). (d) Termination for Disability. If at any time during the term of this Agreement other than following a Change in Control to which Section 7(c) applies Executive shall become unable to perform his duties as an employee as a result of incapacity, which gives rise to termination of employment for Disability, then Executive shall be entitled to receive the following: (i) salary and PTO days accrued through the Termination Date plus continued salary for a period of three (3) years following the Termination Date, payable in accordance with the Company's regular payroll schedule as in effect from time to time, (ii) at the Termination Date, 100% of Executive's target bonus for the fiscal year in which the Termination Date occurs (plus any unpaid bonus from the prior fiscal year), (iii) following the end of the fiscal year in which the Termination Date occurs and management bonuses have been determined, any bonus that would have been payable to Executive under the bonus plan in excess of Executive's target bonus, (iv) acceleration in full of vesting of all outstanding stock options held by Executive (and in this regard, all such options and other exercisable rights held by Executive shall remain exercisable for (A) in the case of the Fiscal 1999 Option Grant, the Fiscal 2000 Option Grant, any future option grants, and all prior option grants having an exercise price per share equal to or less than the fair market value of the Company's Common Stock on the date hereof, one year following the Termination Date and (B) in the case of -7-

all other option grants, 90 days following the Termination Date, or in the case of any option such longer period as may be provided in the applicable plan or agreement), (v) (A) for three (3) years following the Termination Date, continuation of group health benefits at the Company's cost pursuant to the Company's standard programs as in effect from time to time (or at the Company's election substantially similar health benefits as in effect at the Termination Date, through a third party carrier) for Executive, his spouse and any children, and (B) thereafter, to the extent COBRA shall be applicable to the Company, continuation of health benefits for such persons at Executive's cost, for a period of 18 months or such longer period as may be applicable under the Company's policies then in effect, provided the Executive makes the appropriate election and payments, and (vi) no other compensation, severance or other benefits, except only that this provision shall not limit any benefits otherwise available to Executive under Section 7(c) in the case of a termination following a Change in Control. Notwithstanding the foregoing, however, the Company may deduct from the salary specified in clause (i) hereof the amount of any payments then received by Executive under any disability benefit program maintained by the Company. (e) Voluntary Termination, Involuntary Termination for Business Reasons or Termination following a Change in Control. If (A) Executive voluntarily terminates his employment (other than in the case of a Constructive Termination), (B) Executive is terminated involuntarily for Business Reasons, or (C) Executive is terminated involuntarily, is terminated in a Constructive Termination or is terminated upon the Disability of Executive, in any such case following a Change in Control to which Section 7(c) applies, then in any such event Executive or his representatives shall be entitled to receive the following: (i) salary and accrued PTO days through the Termination Date only, (ii) the right to exercise all stock options held by Executive for thirty (30) days following the Termination Date (or such longer period as may be provided in paragraph (b), (c), (d) or (f) of this Section 7 or in the applicable stock option plan or agreement), but only to the extent vested as of the Termination Date, (iii) to the extent COBRA shall be applicable to the Company, continuation of group health plan benefits pursuant to the Company's standard programs as in effect from time to time (or at the Company's election continuation by the Company of substantially similar group health benefits as in effect at the Termination Date, through a third party carrier), for Executive, his spouse and any children, for a period of 18 months (or such longer period as may be applicable under the Company's policies then in effect) following the Termination Date provided Executive makes the appropriate election and payments, and (iv) no further severance, benefits or other compensation, except only that this provision shall not limit any benefits otherwise available to Executive under Section 7(c) in the case of a termination following a Change in Control. (f) Termination Upon Death. If Executive's employment is terminated because of death, then Executive's representatives shall be entitled to receive the following: (i) salary and PTO days accrued through the Termination Date, (ii) a pro rata share of Executive's target bonus for the year in which death occurs, based on the proportion of the fiscal year during which Executive remained an Employee of the Company (plus any unpaid bonus from the prior fiscal year), (iii) except in the case of any such termination following a Change in Control to which Section 7(c) applies, acceleration in full of vesting of all outstanding stock options, TARPs and other equity arrangements subject to vesting and held by Executive (and in this regard, all such options and other exercisable rights held by Executive shall remain exercisable for (A) in the case of the Fiscal 1999 Option Grant, the Fiscal 2000 Option Grant, any future option grants, and all prior option grants having an exercise price per share equal to or less than the fair market value of the Company's -8-

Common Stock on the date hereof, one year following the Termination Date and (B) in the case of all other option grants, 90 days following the Termination Date, or in the case of any option such longer period as may be provided in the applicable plan or agreement), (iv) to the extent COBRA shall be applicable to the Company, continuation of group health benefits pursuant to the Company's standard programs as in effect from time to time (or at the Company's election continuation by the Company of substantially similar group health benefits as in effect at the Termination Date, through a third party carrier), for Executive's spouse and any children for a period of 18 months (or such longer period as may be applicable under the Company's policies then in effect) provided Executive's estate makes the appropriate election and payments, (v) any benefits payable to Executive or his representatives upon death under insurance or other programs maintained by the Company for the benefit of the Executive, and (vi) no further benefits or other compensation, except only that this provision shall not limit any benefits otherwise available to Executive under Section 7(c) in the case of a termination following a Change in Control. (g) Exclusivity. The provisions of this Section 7 are intended to be and are exclusive and in lieu of any other rights or remedies to which Executive or the Company may otherwise be entitled, either at law, tort or contract, in equity, or under this Agreement, in the event of any termination of Executive's employment. Executive shall be entitled to no benefits, compensation or other payments or rights upon termination of employment other than those benefits expressly set forth in paragraph (b), (c), (d), (e) or (f) of this Section 7, whichever shall be applicable and those benefits required to be provided by law. 7. Definition of Terms. The following terms referred to in this Agreement shall have the following meanings: (a) Business Reasons. "Business Reasons" means (i) gross negligence, willful misconduct or other willful malfeasance by Executive in the performance of his duties, (ii) Executive's conviction of a felony, or an other criminal offense involving moral turpitude, (iii) Executive's material breach of this Agreement, including without limitation any repeated breach of Sections 9 through 12 hereof, provided that, in the case of any such breach, the Board provides written notice of breach to the Executive, specifically identifying the manner in which the Board believes that Executive has materially breached this Agreement, and Executive shall have the opportunity to cure such breach to the reasonable satisfaction of the Board within thirty (30) days following the delivery of such notice. For purpose of this paragraph, no act or failure to act by Executive shall be considered "willful" unless done or omitted to be done by Executive in bad faith or without reasonable belief that Executive's action or omission was in the best interests of the Company or its affiliates. Any act, or failure to act, based upon authority given pursuant to a resolution duly adopted by the Board or based upon the advice of counsel for the Company shall be conclusively presumed to be done, or omitted to be done, by Executive in good faith and in the best interests of the Company. The Board must notify Executive of any event constituting Business Reasons within ninety (90) days following the Board's actual knowledge of its existence (which period shall be extended during the period of any reasonable investigation conducted in good faith by or on behalf of the Board) or such event shall not constitute Business Reasons under this Agreement. -9-

(b) Disability. "Disability" shall mean that Executive has been unable to perform his duties as an employee as the result of his incapacity due to physical or mental illness, and such inability, at least 26 weeks after its commencement, is determined to be total and permanent by a physician selected by the Company or its insurers and acceptable to Executive or Executive's legal representative (such Agreement as to acceptability not to be unreasonably withheld). Termination resulting from Disability may only be effected after at least sixty (60) days written notice by the Company of its intention to terminate Executive's employment. In the event that Executive resumes the performance of substantially all of his duties hereunder before the termination of his employment becomes effective, the notice of intent to terminate shall automatically be deemed to have been revoked. (c) Termination Date. "Termination Date" shall mean (i) if this Agreement is terminated on account of death, the date of death; (ii) if this Agreement is terminated for Disability, the date specified in Section 8(b); (iii) if this Agreement is terminated by the Company, the date on which indicated in a notice of termination is given to Executive by the Company in accordance with Sections 7(a) and 13(a); (iv) if the Agreement is terminated by Executive, the date indicated in a notice of termination given to the Company by Executive in accordance with Sections 7(a) and 13(a); or (v) if this Agreement expires by its terms, then the last day of the term of this Agreement. (d) Constructive Termination. A "Constructive Termination" shall be deemed to occur if (A) (1) Executive's position changes as a result of an action by the Company such that (w) Executive shall no longer be Executive Vice President of the Company, or (y) Executive shall no longer report directly to the Chief Executive Officer, (2) Executive is required to relocate his place of employment, other than a relocation within fifty (50) miles of Executive's current residence or the Company's current Stamford headquarters, (3) there is a reduction in Executive's base salary or target bonus other than any such reduction consistent with a general reduction of pay across the executive staff as a group, as an economic or strategic measure due to poor financial performance by the Company or (4) there occurs any other material breach of this Agreement by the Company (other than a reduction of Executive's base salary or target bonus which is not described in the immediately preceding clause (3)) after a written demand for substantial performance is delivered to the Board by Executive which specifically identifies the manner in which Executive believes that the Company has materially breached this Agreement, and the Company has failed to cure such breach to the reasonable satisfaction of Executive within thirty (30) days following the delivery of such notice and (B) within the ninety (90) day period immediately following an action described in clauses (A)(1) through (4), Executive elects to terminate his employment voluntarily. (e) Change in Control. A "Change in Control" shall be deemed to have occurred if: (i) any "Person," as such term is used for purposes of Section 13(d) or 14(d) of the Securities Exchange Act of 1934, as amended (the "Exchange Act") (other than (i) the Company, (ii) any trustee or other fiduciary holding securities under an employee benefit plan of the Company, or (iii) any company owned, directly or indirectly, by the stockholders of the Company in substantially the same proportions as their ownership of stock of the Company), becomes the "Beneficial Owner" (as defined in Rule 13d-3 under the Exchange Act), directly or indirectly, of securities of the Company representing (A) in the case of any Person filing as a "passive investor" on -10-

Schedule 13G under the Exchange Act, 25% or more of the combined voting power of the Company's then-outstanding securities (but only for so long as such Person continues to report as a 13G passive investor), and (B) in the case of any Person not filing or no longer filing as a 13G passive investor, 20% or more of the combined voting power of the Company's then-outstanding securities; (ii) during any period of twenty-four months (not including any period prior to the execution of this Agreement), individuals who at the beginning of such period constitute the Board, and any new director (other than (i) a director nominated by a Person who has entered into an agreement with the Company to effect a transaction described in Section (8)(e)(i), (iii) or (iv) hereof, (ii) a director nominated by any Person (including the Company) who publicly announces an intention to take or to consider taking actions (including, but not limited to, an actual or threatened proxy contest) which if consummated would constitute a Change in Control or (iii) a director nominated by any Person who is the Beneficial Owner, directly or indirectly, of securities of the Company representing 10% or more of the combined voting power of the Company's securities) whose election by the Board or nomination for election by the Company's stockholders was approved in advance by a vote of at least two-thirds (2/3) of the directors then still in office who either were directors at the beginning of the period or whose election or nomination for election was previously so approved, cease for any reason to constitute at least a majority thereof; (iii) the stockholders of the Company approve any transaction or series of transactions under which the Company is merged or consolidated with any other company, other than a merger or consolidation (A) which would result in the voting securities of the Company outstanding immediately prior thereto continuing to represent (either by remaining outstanding or by being converted into voting securities of the surviving entity) more than 66 2/3% of the combined voting power of the voting securities of the Company or such surviving entity outstanding immediately after such merger or consolidation and (B) after which no Person holds 20% or more of the combined voting power of the then-outstanding securities of the Company or such surviving entity; (iv) the stockholders of the Company approve a plan of complete liquidation of the Company or an agreement for the sale or disposition by the Company of all or substantially all of the Company's assets; or (v) the Board adopts a resolution to the effect that, for purposes of this Agreement, a Change in Control has occurred. Notwithstanding the foregoing definition of "Change in Control," Executive acknowledges and agrees that the issuance of Class A Common Stock by the Company upon conversion of certain notes issued by the Company to Silver Lake Partners, L.P. and affiliates pursuant to that certain Securities Purchase Agreement dated as of March 21, 2000 shall not, in and of itself, constitute a Change in Control for purposes of this Agreement, it being understood that if such conversion, when combined with any other event, meets the criteria described in any of clauses (i) through (v) above, then such combination of events shall constitute a Change in Control for purposes of this Agreement. -11-

8. Confidential Information. (a) Executive acknowledges that the Confidential Information (as defined below) relating to the business of the Company and its subsidiaries which Executive has obtained or will obtain during the course of his association with the Company and subsidiaries and his performance under this Agreement are the property of the Company and its subsidiaries. Executive agrees that he will not disclose or use at any time, either during or after the Employment period, any Confidential Information without the written consent of the Board of Directors of the Company, other than proper disclosure or use in the performance of his duties hereunder. Executive agrees to deliver to the Company at the end of the Employment Term, or at any other time that the Company may request, all memoranda, notes, plans, records, documentation and other materials (and copies thereof) containing Confidential Information relating to the business of the Company and its subsidiaries, no matter where such material is located and no matter what form the material may be in, which Executive may then possess or have under his control. If requested by the Company, Executive shall provide to the Company written confirmation that all such materials have been delivered to the Company or have been destroyed. Executive shall take all appropriate steps to safeguard Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft. (b) "Confidential Information" shall mean information which is not generally known to the public and which is used, developed, or obtained by the Company or its subsidiaries relating to the businesses of any of the Company and its subsidiaries or the business of any customer thereof including, but not limited to: products or services; fees, costs and pricing structure; designs; analyses; formulae; drawings; photographs; reports; computer software, including operating systems, applications, program listings, flow charts, manuals and documentation; databases; accounting and business methods; inventions and new developments and methods, whether patentable or unpatentable and whether or not reduced to practice; all copyrightable works; the customers of any of the Company and its subsidiaries and the Confidential Information of any customer thereof; and all similar and related information in whatever form. Confidential Information shall not include any information which (i) was rightfully known by Executive prior to the Employment Term; (ii) is publicly disclosed by law or in response to an order of a court or governmental agency; (iii) becomes publicly available through no fault of Executive or (iv) has been published in a form generally available to the public prior to the date upon which Executive proposes to disclose such information. Information shall not be deemed to have been published merely because individual portions of the information have been separately published, but only if all the material features comprising such information have been published in combination. 9. Inventions and Patents. In the event that Executive, as a part of Executive's activities on behalf of the Company, generates, authors or contributes to any invention, new development or method, whether or not patentable and whether or not reduced to practice, any copyrightable work, any trade secret, any other Confidential Information, or any information that gives any of the Company and its subsidiaries an advantage over any competitor, or similar or related developments or information related to the present or future business of any of the Company and its subsidiaries (collectively "Developments and Information"), Executive acknowledges that all Developments and Information are the exclusive property of the Company. Executive hereby assigns to the Company, its nominees, successors or assigns, all rights, title and interest to Developments and Information. Executive shall cooperate with the Company's Board of Directors to protect the interests of the -12-

Company and its subsidiaries in Developments and Information. Executive shall execute and file any document related to any Developments and Information requested by the Company's Board of Directors including applications, powers of attorney, assignments or other instruments which the Company's Board of Directors deems necessary to apply for any patent, copyright or other proprietary right in any and all countries or to convey any right, title or interest therein to any of the Company's nominees, successors or assigns. 10. No Conflicts. (a) Executive agrees that in his individual capacity he will not enter into any agreement, arrangement or understanding, whether written or oral, with any supplier, contractor, distributor, wholesaler, sales representative, representative group or customer, relating to the business of the Company or any of its subsidiaries, without the express written consent of the Board of Directors of the Company. (b) As long as Executive is employed by the Company or any of its subsidiaries, Executive agrees that he will not, except with the express written consent of the Board of Directors of the Company, become engaged in, render services for, or permit his name to be used in connection with, any for-profit business other than the business of the Company, any of its subsidiaries or any corporation or partnership in which the Company or any of its subsidiaries have an equity interest. 11. Non-Competition Agreement. (a) Executive acknowledges that his services are of a special, unique and extraordinary value to the Company and that he has access to the Company's trade secrets, Confidential Information and strategic plans of the most valuable nature. Accordingly, Executive agrees that for the period of two (2) years following the Termination Date, Executive shall not directly or indirectly own, manage, control, participate in, consult with, render services for, or in any manner engage in any business competing with the businesses of the Company or any of its subsidiaries as such businesses exist or are in process of development on the Termination Date (as evidenced by written proposals, market research or similar materials), including without limitation the publication of periodic research and analysis of the information technology industries. Nothing herein shall prohibit Executive from being a passive owner of not more than 1% of the outstanding stock of any class of a corporation which is publicly traded, so long as Executive has no active participation in the business of such corporation. (b) In addition, for a period of two (2) years commencing on the Termination Date, Executive shall not (i) directly or indirectly induce or attempt to induce any employee of the Company or any subsidiary (other than his own assistant) to leave the employ of the Company or such subsidiary, or in any way interfere with the relationship between the Company or any subsidiary and any employee thereof, (ii) hire directly or through another entity any person who was an employee of the Company or any subsidiary at any time during the then preceding 12 months, or (iii) directly or indirectly induce or attempt to induce any customer, supplier, licensee or other business relation of the Company or any subsidiary to cease doing business with the Company or -13-

such subsidiary, or in any way interfere with the relationship between any such customer, supplier, licensee or business relation and the Company or any subsidiary. (c) Executive agrees that these restrictions on competition and solicitation shall be deemed to be a series of separate covenants not-to-compete and a series of separate non-solicitation covenants for each month within the specified periods, separate covenants not-to-compete and non-solicitation covenants for each state within the United States and each country in the world, and separate covenants not-to-compete for each area of competition. If any court of competent jurisdiction shall determine any of the foregoing covenants to be unenforceable with respect to the term thereof or the scope of the subject matter or geography covered thereby, such remaining covenants shall nonetheless be enforceable by such court against such other party or parties or upon such shorter term or within such lesser scope as may be determined by the court to be enforceable. (d) Because Executive's services are unique and because Executive has access to Confidential Information and strategic plans of the Company of the most valuable nature, the parties agree that the covenants contained in this Section 12 are necessary to protect the value of the business of the Company and that a breach of any such covenant would result in irreparable and continuing damage for which there would be no adequate remedy at law. The parties agree therefore that in the event of a breach or threatened breach of this Agreement, the Company or its successors or assigns may, in addition to other rights and remedies existing in their favor, apply to any court of competent jurisdiction for specific performance and/or injunctive or other relief in order to enforce, or prevent any violations of, the provisions hereof. 12. Miscellaneous Provisions. (a) Notice. Notices and all other communications contemplated by this Agreement shall be in writing, shall be effective when given, and in any event shall be deemed to have been duly given (i) when delivered, if personally delivered, (ii) three (3) business days after deposit in the U.S. mail, if mailed by U.S. registered or certified mail, return receipt requested, or (iii) one (1) business day after the business day of deposit with Federal Express or similar overnight courier, if so delivered, freight prepaid. In the case of Executive, notices shall be addressed to him at the home address which he most recently communicated to the Company in writing. In the case of the Company, notices shall be addressed to its corporate headquarters, and all notices shall be directed to the attention of its Corporate Secretary. (b) Notice of Termination. Any termination by the Company or Executive shall be communicated by a notice of termination to the other party hereto given in accordance with paragraph (a) hereof. Such notice shall indicate the specific termination provision in this Agreement relied upon. (c) Successors. (i) Company's Successors. Any successor to the Company (whether direct or indirect and whether by purchase, lease, merger, consolidation, liquidation or otherwise) to all or substantially all of the Company's business and/or assets shall be entitled to assume the rights -14-

and shall be obligated to assume the obligations of the Company under this Agreement and shall agree to perform the Company's obligations under this Agreement in the same manner and to the same extent as the Company would be required to perform such obligations in the absence of a succession. For all purposes under this Agreement, the term "Company" shall include any successor to the Company's business and/or assets which executes and delivers the assumption agreement described in this subsection (i) or which becomes bound by the terms of this Agreement by operation of law. (ii) Executive's Successors. The terms of this Agreement and all rights of Executive hereunder shall inure to the benefit of, and be enforceable by, Executive's personal or legal representatives, executors, administrators, successors, heirs, distributees, devisees and legatees. (iii) No Other Assignment of Benefits. Except as provided in this Section 12(c), the rights of any person to payments or benefits under this Agreement shall not be made subject to option or assignment, either by voluntary or involuntary assignment or by operation of law, including (without limitation) bankruptcy, garnishment, attachment or other creditor's process, and any action in violation of this subsection (iii) shall be void. (d) Waiver. No provision of this Agreement shall be modified, waived or discharged unless the modification, waiver or discharge is agreed to in writing and signed by Executive and by an authorized officer of the Company (other than Executive). No waiver by either party of any breach of, or of compliance with, any condition or provision of this Agreement by the other party shall be considered a waiver of any other condition or provision or of the same condition or provision at another time. (e) Entire Agreement. This Agreement shall supersede any and all prior agreements, representations or understandings (whether oral or written and whether express or implied) between the parties with respect to the subject matter hereof, including without limitation the Prior Agreement. (f) Severability. The invalidity or unenforceability of any provision or provisions of this Agreement shall not affect the validity or enforceability of any other provision hereof, which shall remain in full force and effect. (g) Arbitration. Any dispute or controversy arising under or in connection with this Agreement shall be settled exclusively by arbitration in New York, New York, in accordance with the rules of the American Arbitration Association then in effect. Judgment may be entered on the arbitrator's award in any court having jurisdiction. No party shall be entitled to seek or be awarded punitive damages. All attorneys fees and costs shall be allocated or apportioned as agreed by the parties or, in the absence of an agreement, in such manner as the arbitrator or court shall determine to be appropriate to reflect the final decision of the deciding body as compared to the initial positions in arbitration of each party. This Agreement shall be construed in accordance with and governed by the laws of the State of New York as they apply to contracts entered into and wholly to be performed within such State by residents thereof. -15-

(h) Employment Taxes. All payments made pursuant to this Agreement will be subject to withholding of applicable taxes. (i) Indemnification. In the event Executive is made, or threatened to be made, a party to any legal action or proceeding, whether civil or criminal, by reason of the fact that Executive is or was a director or officer of the Company or serves or served any other entity of which the Company owns 50% or more of the equity in any capacity, Executive shall be indemnified by the Company, and the Company shall pay Executive's related expenses when and as incurred, all to the full extent permitted by law, pursuant to Executive's existing indemnification agreement with the Company in the form made available to all Executive and all other officers and directors or, if it provides greater protection to Executive, to the maximum extent allowed under the law of the State of the Company's incorporation. (j) Legal Fees. The Company will pay directly the fees and expenses of counsel retained by Executive in connection with the preparation, negotiation and execution of this Agreement. (k) Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together will constitute one and the same instrument. IN WITNESS WHEREOF, each of the parties has executed this Agreement, in the case of the Company by its duly authorized officer, as of the day and year first above written. GARTNER, INC. By: /s/ MICHAEL D. FLEISHER ------------------------------------ Michael D. Fleisher Chairman of the Board and Chief Executive Officer ZACHARY MOROWITZ /s/ ZACHARY MOROWITZ ---------------------------------------- 1/3/03 -16-

. . . EX-21.1 SUBSIDIARIES OF REGISTRANT EXHIBIT 21.1 SUBSIDIARIES OF REGISTRANT STATE/COUNTRY OF INCORPORATION Computer & Communications Information New Jersey Group, Inc. (dba Datapro Information Services) Computer Consultancy Group, Limited United Kingdom Computer Consultancy Group (Management) Limited United Kingdom Computer Financial Consultants, Inc. Delaware Computer Financial Consultants, Limited United Kingdom Computer Financial Consultants (Management) Limited United Kingdom Dataquest Australia Pty. Ltd. Australia Dataquest, Inc. California Decision Drivers, Inc. Delaware G.G. Canada, Inc. Delaware G.G. Credit, Inc. Delaware G.G. Global Holdings, Inc. Delaware G.G. Properties, Ltd. Bermuda G.G. West Corporation Delaware Gartner Advisory (Singapore) PTE ltd. Singapore Gartner Australasia Pty Ltd. Australia Gartner Belgium BVBA Belgium Gartner (Cambridge) Holdings, Inc. Delaware Gartner Canada Co. Nova Scotia Gartner Danmark ApS Denmark Gartner Deutschland, GmbH Germany Gartner do Brasil, S/C Ltda. Brazil Gartner Enterprises, Ltd. Delaware Gartner Europe Holdings, B.V. The Netherlands Gartner Financial Services Company Ireland Gartner France S.A.R.L. France Gartner Fund I, Inc. Delaware Gartner Fund II, Inc. Delaware Gartner Group Argentina, S.A. Argentina Gartner Group Austria GmbH Austria Gartner Group Chile, S.A. Chile Gartner Group FSC, Inc. Barbados Gartner Group Taiwan Ltd. Taiwan Gartner Group (Thailand) Ltd. Thailand Gartner Holdings Ireland Ireland Gartner Hong Kong, Ltd. Hong Kong Gartner India Research & Advisory Services Private Limited India Gartner Investments I, LLC Delaware Gartner Investments II, LLC Delaware Gartner Ireland Limited Ireland Gartner Italia, S.r.L. Italy Gartner Japan Ltd. Japan Gartner (Korea), Inc. Delaware

Gartner Mexico S. DE R.L. DE C.V. Mexico Gartner Nederland B.V. The Netherlands Gartner Norge A/S Norway Gartner Shareholdings, Inc. Delaware Gartner Sverige AB Sweden Gartner Switzerland GmbH Switzerland Gartner UK Ltd. United Kingdom Griggs-Anderson, Inc. Delaware People3, Inc. Delaware SI Venture Associates, L.L.C. Delaware SI Venture Fund II, LP Delaware The IT Management Programme Limited United Kingdom The Research Board, Inc. Delaware The Warner Group California Vision Events International, Inc. Delaware Wentworth Research Limited United Kingdom

Exhibit 23.1 INDEPENDENT AUDITORS' CONSENT The Board of Directors and Stockholders Gartner, Inc.: We consent to the incorporation by reference in the registration statement (No. 333-76711) on Form S-3 and the registration statements (No. 33-67576, No. 33-85926, No. 33-92486, No. 333-35169, No. 333-42587, No. 333-77015, No. 333-77013, No. 333-30546, No. 333-97557 and No. 333-91256) on Form S-8 of Gartner, Inc. of our report dated February 4, 2003, with respect to the consolidated balance sheets of Gartner, Inc. and subsidiaries as of December 31, 2002, September 30, 2002 and 2001, and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive income (loss) and cash flows for the three month period ended December 31, 2002, and each of the years in the three-year period ended September 30, 2002, and the related consolidated financial statement schedule, which reports appear in the September 30, 2002 Annual Report on Form 10-K of Gartner, Inc. Our report contains an explanatory paragraph indicating that the Company adopted Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" effective October 1, 2001. /s/ KPMG LLP New York, New York March 31, 2003

EXHIBIT 99.1 CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 In connection with the Transition Report of Gartner, Inc. (the "Company") on Form 10-KT for the transition period from October 1, 2002 to December 31, 2002, as filed with the Securities and Exchange Commission on the date hereof (the "Report"), I, Michael D. Fleisher, Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of The Sarbanes-Oxley Act of 2002, that, to my knowledge: (1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and (2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. /s/ Michael D. Fleisher - ---------------------------------- Chief Executive Officer Date: March 31, 2003 A signed original of this written statement required by Section 906 has been provided to Gartner, Inc. and will be retained by Gartner, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.

EXHIBIT 99.2 CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 In connection with the Transition Report of Gartner, Inc. (the "Company") on Form 10-KT for the transition period from October 1, 2002 to December 31, 2002, as filed with the Securities and Exchange Commission on the date hereof (the "Report"), I, Maureen E. O'Connell, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 oF The Sarbanes-Oxley Act of 2002, that, to my knowledge: (1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and (2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. /s/Maureen E. O'Connell - ---------------------------------- Chief Financial Officer Date: March 31, 2003 A signed original of this written statement required by Section 906 has been provided to Gartner, Inc. and will be retained by Gartner, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.